Iglu Cruise Opiniões 

87 732
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very friendly helpful lady.able to assist us in our booking then forwarded us to another department whom she thought could answer a question we had about another Iglu cruise we had booked. Many pass... Ver mais

Classificada 5 em 5 estrelas

I cannot recommend Iglu Cruise enough — especially James and Grace. We had quite a few changes, lots of questions, and even a last-minute wait on holiday approval, and they were both so understanding... Ver mais

Classificada 5 em 5 estrelas

We are both Senior citizens. In the past we were customers of Iglo We were given an holiday for our consideration We approved it and rang to accept being told the agent was not available b... Ver mais

Classificada 5 em 5 estrelas

Dan Brown who was our sales representative from IGLU cruises was first class from start to finish. He explained all the various options available to us and gave us a number of different schedules and... Ver mais

Informações sobre a empresa

  1. Agência de cruzeiros

Sobre Iglu Cruise

Escrito pela empresa

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 400 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!

Iglu Cruise is financially secure and is ABTA and ATOL protected. 

Providing excellent customer service is at the heart of everything we do. 

We value our customers’ feedback and we would like to hear from you. If you wish to leave pre-departure feedback or raise a complaint please complete this feedback form. 

If you have recently returned from your holiday we would like to hear your post-departure feedback here

If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents 

You can also view your booking in My Booking  and find answers to many questions on our online Help Centre.

Price match guarantee

The best value in cruising. If you find a better price, we’ll match it.

Make sure it is for the same cruise line, ship, sailing date, cabin type and grade, airline and flight routing (if applicable). A written quotation or screenshot of the offer must be submitted before booking. Full T&Cs can be found at https://www.iglucruise.com/price-match


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

88 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(87 732)

17 309 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

There is always a good deal to be found…

There is always a good deal to be found with Iglu and their website is very easy to use with all the filters available.
However, once a cruise has been booked, trying to speak to someone to clarify/confirm/amend anything is extremely frustrating.
I have been using Iglu to book two cruises a year for at least 10 years and have never dealt with the same person twice.

6 de outubro de 2026
Classificada 5 em 5 estrelas

I cannot recommend Iglu Cruise enough

I cannot recommend Iglu Cruise enough — especially James and Grace. We had quite a few changes, lots of questions, and even a last-minute wait on holiday approval, and they were both so understanding and patient every single step of the way. Nothing was too much trouble, they checked everything thoroughly, and kept us fully updated. We've now booked and feel really confident and well looked after. 10/10 service — we'll definitely be back! Thank you both so much 😊

6 de outubro de 2026
Classificada 4 em 5 estrelas

The overall service was good

The overall service was good, especially to be able to discuss the issues with a real human-being was very helpful as opposed to other cruise holiday agents who strictly operate over the Internet which is not very effective and may discourage some potential cutomers from booking on-line without being abke to soeak to an agent directly. Thus us one aspect of Iglu Cruise that nade me chose the Iglu Cruise for my booking.

However, the proverbial " we will give you a call" or agent confirming that the potential customer could call again the next day wasn't always possible.

Thank you.

Dr. Hasabmn Ekerol

29 de setembro de 2026
Classificada 5 em 5 estrelas

Good service

Dan at Iglu was very helpful in providing the information requested and advising us on matters relating to our cruise. This made the booking process very easy.

6 de outubro de 2026
Classificada 5 em 5 estrelas

The agent Ian was superb

The agent Ian was very helpful, telling me exactly all the details of the Cruise and answer my questions very clear, listening my request and giving me all options available for my trip

5 de outubro de 2026

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