In our area imend has such a good reputation, rightly deserved for the friendly service, compentence and advice. I wouldn't bother going anywhere else! I know what they say is genuine and suited to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Ver mais
A empresa respondeu
My wife's I phone became wet due to a leaking water bottle. I took it in to iMend in Upper Beeding about 10.30 am. At around 3pm I had a call to say that it had been checked and was now OK. I also ha... Ver mais
A empresa respondeu
Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Ver mais
A empresa respondeu
Informações sobre a empresa
- Reparação de telefones
- Loja de telemóveis
- Loja de computadores e acessórios
- Assistência técnica de informática
- Loja de Informática
- Suporte e serviços para computadores
Escrito pela empresa
iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information
Informações de contacto
3 Hyde Square, BN44 3JE, Upper Beeding, Reino Unido
- 01903 899545
- contact@imendltd.co.uk
- www.imend.com
Perfect in all respects
Excellent price, exceptional communication and service
Very highly recommended
15 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Andrew,
We trust that you are having a wonderful day.
Though we still feel the need to improve, your feedback gives us the boost to continue on perfecting our craft.
Thanks too for the high recommendations!
All the best,
iMend.com Team
Great
Great, easy and helpful service. 24 hours between making initial call and my phone being fixed …
Engineer very good
13 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Greg,
Great to hear from you!
Appreciate your time in sending this wonderful review.
Thank you so much for this.
Cheers!
iMend.com Team
Excellent service from start to finish
Excellent service from start to finish. I phone battery needed replacing. Booked on line, 15 mins later received call advising engineer will call with an appointment, shortly after engineer called with a time and arrived as promised. Within 3 hours phone was sorted. Very good price too! Highly recommend
10 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi William,
Amazing feedback - many thanks!
We resolve to always provide topnotch, effortless customer service from the time of your booking to the repair process - until your device is fully functional.
Our engineers do their utmost in providing fast and effective repairs at reasonable pricing!
Thanks also for your recommendations!
Warmest regards,
iMend.com Team
Recommended
Fast, efficient and good quality work. This is my third time using this company and would do so again.
9 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Good day Gordon,
Appreciate your recommendations and your continued business- thank you so much!
Our deepest gratitude for being a loyal customer of iMend.com.
All the very best,
iMend.com Team
Hello thank you for the quick repair…
Hello thank you for the quick repair service. We sent the iPhone 6s Plus the first day after selecting the repair options, it was received the following day then sent back after the repair jobs were completed also their was a checks list enclosed with the iPhone on return.
Thanks
Mrs Suratun Nessa Ali
8 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hiya Suratun,
Thanks very much for the time and the effort in sending in this fabulous review!
We love it when our customers appreciate all the efforts that we do to deliver the quickest, most effective fix for your device.
Such only shows that we did it again - delivering the best customer service!
Thanks again for the positive feedback!
iMend Team
Couldn’t be happier with this service
Couldn’t be happier with this service, had my phone fixed today after calling them in the morning. Had it done in ten minutes and it looks brand new! So relieved to find a company that knows what they’re doing for such a great price as well. I will definitely be using them again if needed!
6 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Good Day Sophia Maria,
Many thanks for this splendid review!
We are ecstatic to know that we made again a positive impact - making our customers happy is our ultimate goal.
Appreciate your business and for thinking of using us again if the need arises.
Have a wonderful day!
iMend.com Team
Fixed what Apple said was unrepairable
My iPhone 7 Plus had an issue with the Audio IC, an issue I went to apple about and they told me there was no way this could be fixed and my only alternative was to buy a brand new phone.
Not only was my phone completely fixed and restored, I was also dealt with the utmost kindness, most especially by Mahmoud and Eden.
150% recommended!
4 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi RP,
Mahmoud and Eden are highly skilled in terms of mobile phone/tablet repairs.
We always get rave feedback from customers on their quality of work - top class as expected.
Our deepest thanks for taking the time in relaying this onto us. We love this review!
Cheers~
iMend.com Team
5* Service
5* Service. Turnaround super quick, repaired as requested.
4 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Dee,
Amazing feedback!
Appreciate the 5* rating - this keeps us to continue on doing inspiring customer services.
All the very best~
iMend.com Team
Fast and efficient service.
3 de setembro de 2019
Opinião espontânea
Resposta da iMend Ltd
Hiya Insta,
Fab day to you!
Thanks for this wonderful feedback.
All the best~
iMend.com Team
Smashed phone 😫
Smashed phone 😫
Contacted imend
Phone call back within the hour
Mohammed came out fixed the phone in no time...
cannot recommend enough!
31 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Many thanks Owen,
Your feedback is greatly appreciated!
We thank you for using iMend and for all of your future recommendations.
Mohammed is indeed one of our stellar engineers here at iMend ☺
Cheers,
iMend.com Team
Fantastic service
Fantastic service, the communication through the day with the technician was excellent and very professional. He tested and fixed my phone in good time and now its works better than its never done for ages. I can’t highly recommend Maratib enough 👍
30 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hiya Elliot,
Maratib, we must say, is indeed on of the most reliable techs we have.
We always get a lot of commendations from customers like you to whom he has rendered his services.
Thanks for sending in this fab review!
All the very best~
iMend.com Team
Communication has been poor from the…
Communication has been poor from the get go.
After an email saying they had received my parcel at 9:11 in the morning and had started work on it, I received no further updates. After chasing twice at 11am and 3pm i was told they were still working on my device. After chasing again 5:45 the same day, I was told they had sent my device back to me and I would be receiving it the next day.
After receiving 0 communication from them and chasing multiple times, I was finally told that they hand't send it out yet, only to have to wait for an email containing my shipping link. I have only just received a shipping reference from UPS which isn't working. Disappointed with the service and lack of communication.
30 de agosto de 2019
Opinião espontânea
iMend - an excellent find!
Booked a home repair over the phone & got a return call within the hour confirming date & time. A pleasant, efficient technician arrived (based in Derby), obviously very experienced & knew exactly what he was doing; my phone was up & running in no time. All repairs were carried out in front of me & I have no hesitation in recommending iMend. Brilliant! Thank you.
27 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Arcben,
We trust that you are as great as this leaves us.
So glad for this commendation.
We always strive to deliver quick and affordable mobile/tablet repair solutions at your doorstep at the most convenient time possible for you.
Our engineers always continually train to hone their expertise in the field.
And your feedback is much appreciated.
All the best~
iMend.com Team
Brilliant service
Brilliant service, friendly helpful staff, phone works like new and great price Definitely recommend
27 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Fab feedback Tara - thanks very much!
We are always glad to assist you with your mobile repairs.
All your future recommendations are highly appreciated.
Thanks in advance!
All the very best,
iMend.com Team
I recommend, iMend
Sent phone off and the process was really simple and easy. Loved the website and how easy it was to navigate everything. Phone came back very quickly as was good as new and they put the screen protector on perfectly. Very worth the money and will probably use iMend in the future and would also definitely recommend them.
26 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hiya Joseph,
Thanks for your business and for thinking of us for your future repairs, should the need arises!
We thank you in advance for your recommendations as well.
Warmest regards,
iMend.com Team
Great service
Great service. My daughter ipad had a fault with the charging port. Posted the item and recd it back 3 days later. And it worked perfectly. Reasonably priced repair.
Customer services also very good when i made the initial enquiries.
Very satisfied.
26 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi WL,
Great to hear back from you!
It is splendid to know that our joined efforts to provide you the best customer/repair services bear fruit.
We love your review! ☺
All the very best,
iMend.com Team
Excellent service
Excellent service. Good communication with technician by text to arrange home appointment and very swift service to replace iphone battery. Highly recommend. Many thanks.
24 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Paula,
What a fab feedback from you!
We are happy to be of service and thanks for highly recommending us.
Cheers!
iMend.com Team
Resposta da iMend Ltd
Good Day Greg,
Greatly appreciate this warm feedback!
Many thanks and cheers to you.
All the best~
iMend.com Team
iPhone screen repair
Quick...easy to follow instructions... perfect repair
21 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hiya Jo,
Thanks for using our website to book in this repair.
It took painstakingly huge amount of efforts and fun building our website to attain its current ease of functionality!
And we love to hear that you find it an easy experience!
All the very best,
iMend.com Team
highly recommended.
It was a great service, better than expected, my iphone was water damaged, in a quite bad condition, but imend technician got it work again, very happy with the service, highly recommended.
21 de agosto de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi M Zhou,
Great to hear from you!
Our tech team always endeavour to the highest standards to ensure your phone will still work even though it was badly damaged.
Glad to know that it was working perfectly again and thanks for the high recommendations!
All the best~
iMend.com Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.