I am not really computer literate so the only way to make an order is through a phone call I have been a regular customer for some time now and each and every time I called the staff was always ver... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered some flowers to be sent to a friend in India. I have never sent flowers overseas before so was a bit nervous because the address systems are different and a little confusing. They arrived... Ver mais
A empresa respondeu
We appreciate flowers are dependent upon the season but they were not as nice and nothing like the picture on the internet. All the flowers were in full bloom and petals had already dropped from some.... Ver mais
A empresa respondeu
Firstly I the online option allowed me to pick Saturday for my receiver address but then I was told that they could not deliver on this day. I stated that it would be nice to have them delivered afte... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Order flower delivery for all occasions from Australia's most trusted florist for local and international flower delivery. Get same day flower delivery in Australia on our range of bouquets, arrangements & hampers from only $44.50. Afterpay & zipPay av...
Informações de contacto
Saint Edmonds Road 4-12, 3181, Prahran, Austrália
- www.interflora.com.au
3,8
Bom
211 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering process
Easy ordering process.
Flowers delivered as arranged and I believe they were beautiful.
13 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback! We’re so happy you found the ordering process easy and that everything was delivered as arranged. It’s wonderful to hear the flowers were beautiful and we hope they were very well received. 🌸 Thank you for choosing Interflora!
Flowers arrived to my friend in…
Flowers arrived to my friend in hospital not long after I ordered them
14 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely feedback! We’re so pleased the flowers reached your friend in hospital so promptly. We hope they brought a little brightness to their day. 🌸 Thank you for choosing Interflora!
Bali Delivery
First time i have used interflora for an international delivery (Bali) the site was easy to navigate and order from. Very impressed as my flowers were delivered within 3 hours of ordering... Will definitely use again...
14 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your wonderful feedback! We’re delighted to hear that your first international Interflora order was such a positive experience and that the flowers arrived in Bali within just a few hours. 🌸
We really appreciate you choosing Interflora and look forward to helping you send flowers to someone special again in the future!
Flowers were lovely.
Flowers were lovely.
Delivered on the day after that requested due to a public holiday.
There was no notification of this on the online booking, however they messaged after the order was placed.
Shame, & strange these days there is no delivery progress tracking available either. Not even a delivered message.
Maybe something to look into.
11 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback, and we’re so pleased to hear that the flowers were lovely.
We’re sorry for any disappointment around the delivery date. We don’t deliver on public holidays, as outlined in our Terms & Conditions, so orders requested for a public holiday are delivered on the next available delivery day. We appreciate your feedback that this could be made clearer during the online ordering process.
We also appreciate your comments regarding delivery tracking and confirmation. This is helpful feedback and something we’ll take on board as we continue to improve our service.
Thank you again for taking the time to share your experience.
A great way to send a thought to someone
I give only 4 stars because I found it a little tricky to navigate the website initially. Having said that I am a tech savvy senior and I haven’t sent flowers internationally before. The main thing was I was concerned that I didn’t send the flowers to me instead of the recipient. But it wasn’t long and I had solved how to navigate.
11 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback! We’re glad to hear you were able to navigate the website and successfully place your international order. We understand it can feel a little uncertain when sending flowers overseas for the first time, particularly when entering the recipient and delivery details.
We really appreciate you sharing your experience, as feedback like this helps us identify where we can make the ordering process clearer and easier for our customers. Thank you for choosing Interflora!
Very helpful service to ensure prompt…
Very helpful service to ensure prompt delivery for a special international delivery
31 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely feedback! We’re so pleased we could assist in making sure your special international delivery arrived promptly. It was our pleasure to help, and we truly appreciate you choosing Interflora. 🌸
The floral arrangement was not as…
The floral arrangement was not as pictured and was droped off at the house and left outside with no water in the vase at all. Was not worth the $155 we paid
8 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for sharing your feedback. We’re very sorry to hear that the arrangement did not meet your expectations, particularly given the amount paid.
We’d appreciate the opportunity to look into this with the delivering florist. Could you please email photos of the flowers to quality@interflora.com.au, including one photo showing the entire arrangement as received, along with any close-up photos that highlight your concerns?
Once received, our team will be able to review this further and assist you with a suitable resolution.
Queensland to Queensland
This particular experience with Interflora Australia was not exceptional in as far it went. Just as we have come to expect over many years. Easy, efficient, no fuss at all. By far the majority of services we have purchased over the years have been for family or close friends. Always well received. Deliveries on time every time.
3 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your continued support over the years. It’s wonderful to hear that you’ve consistently found our service easy, efficient and reliable, and most importantly, that the flowers sent to your family and friends have always been well received.
We truly appreciate your loyalty to Interflora and look forward to helping you celebrate many more special occasions in the years ahead. 🌸
Beautiful arrangement
Delivered on time as promised. It was a beautiful arrangement. The recipient was very happy, thank you!
3 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely feedback! We’re delighted to hear the flowers arrived on time and that the arrangement was beautiful. Most importantly, we’re so pleased the recipient was happy with their flowers. Thank you for choosing Interflora! 🌸
Easy navigation
Easy navigation on the website ordering flowers to be sent overseas.
31 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely feedback! We’re so pleased you found our website easy to navigate when arranging flowers for someone overseas. We appreciate you choosing Interflora and hope to help you send something special again soon! 🌸
Perfect Flowers
Great customer service and product.
Ease of ordering and communication was awesome, highly recommend.
3 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear you had a great experience with our team and found the ordering process and communication easy from start to finish. We really appreciate you choosing Interflora and look forward to helping you again in the future! 🌸
Always prompt delivery and always a…
Always prompt delivery and always a quality product....10/10!
1 de agosto de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for the 10/10! 🌸 We’re delighted to hear that you can always rely on us for prompt delivery and beautiful, quality flowers. Your continued support means a lot to us, and we look forward to delivering for you again!
The person I dealt with was very…Good at representing the company who employed Him
The person I dealt with was very practical and helpful; they were quick, and nothing was too much. I asked for a receipt for my purchase, which was in my inbox before we parted on the phone ...which was great service
31 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely review. We're so pleased to hear you received such efficient and helpful service. It's wonderful to know your receipt was sent through before the call had even ended, and that this small detail made a positive impression.
We really appreciate you taking the time to share your experience and thank you for choosing Interflora. We look forward to assisting you again in the future.
I recommend Interflora
Easy website to navigate, flowers well priced, actual bunch was true to image shown and beautiful. Love that I had a same day delivery option.
3 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your review. We're so pleased to hear you found our website easy to navigate and that you were happy with the value and quality of your flowers. It's especially lovely to know the arrangement matched the image you selected and that our same-day delivery option helped make the experience even more convenient.
We appreciate your recommendation and thank you for choosing Interflora.
Potted plant
Delivery on time and the plant is lush and green. The only thing that is disappointing is the pot it came in. All the pictures of plants show a shiny glazed pot but mine is a square unglazed pot that looks like a cardboard box
23 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your feedback. We're so pleased to hear your plant arrived on time and that it was lush and healthy.
We're sorry to learn the pot wasn't what you were expecting. While the style of container may vary depending on availability, we understand how disappointing it can be when the presentation differs from the images shown online. We appreciate you bringing this to our attention, as feedback like yours helps us review how our products are represented on our website.
We hope you enjoy your plant for many years to come, and we appreciate you choosing Interflora.
Easy from start to finish to order
Easy from start to finish to order. Flowers were beautiful and made the persons day.
29 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your review. We're so happy to hear you found the ordering process easy from start to finish and that the flowers were beautifully received.
Knowing they helped make someone's day is exactly what we hope for. Thank you for choosing Interflora.
Fantastic
Fantastic. Highly recommend for overseas and interstate flower delivery
29 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your wonderful review and recommendation! We're so glad to hear that you had a positive experience with our overseas and interstate flower delivery service. It means a great deal to know we could help you send flowers across the distance with confidence. We look forward to assisting you again whenever you need to brighten someone's day.
The process was easy.
The process was easy.
The product looked like what we ordered and it was delivered on time.
When I contacted you to confirm delivery, customer service responded timely.
28 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your experience. We're so pleased to hear that you found the ordering process easy, that your flowers arrived on time and looked just as you expected. It's also wonderful to know our customer service team was able to respond promptly when you contacted us to confirm delivery. Thank you for your recommendation, and we look forward to helping you celebrate life's special moments again soon.
Flowers were totally different than picture
The flowers that were sent were nothing like the picture I ordered. I was extremely dissappointed and embaressed after forking out $150.00. Even if the flowers in the picture were not available then they should have been substituted with the same quality flowers.
27 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your feedback. We're very sorry to hear that the arrangement delivered did not meet your expectations, particularly after spending $150 and trusting us with such an important gift. We understand how disappointing and embarrassing that would have been.
Our member florists may occasionally need to substitute flowers due to seasonal or local availability; however, any substitutions should maintain the overall style, colour palette, and value of the arrangement ordered. From what you've described, it sounds like we may have fallen short of those expectations.
If you haven't already done so, we'd appreciate the opportunity to investigate this further. Please contact our Quality Team at quality@interflora.com.au with your order number and photos of the arrangement received, and we'll review the matter with the supplying florist and work towards an appropriate resolution.
Great service
Great service, helpful when I called.
Made my choice to send flowers to UK from Australia, very easy to navigate the web site, making sending a special person something special when unable to be with them.
My aunty received flowers same day. She sent me a photo they looked just like the picture I chose from on the web site. Also good size bunch, great value & presentation was very nice. Thank you.
27 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your thoughtful review. We're so glad to hear that sending flowers to your aunty in the UK was a smooth and straightforward experience, from navigating our website through to the same-day delivery. It's especially rewarding to know the arrangement matched the photo you selected online and offered great value. Thank you for choosing Interflora to help you mark such a special occasion from across the world. We sincerely appreciate your kind feedback and look forward to helping you create more meaningful moments in the future.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.