I am not really computer literate so the only way to make an order is through a phone call I have been a regular customer for some time now and each and every time I called the staff was always ver... Ver mais
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I ordered some flowers to be sent to a friend in India. I have never sent flowers overseas before so was a bit nervous because the address systems are different and a little confusing. They arrived... Ver mais
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We appreciate flowers are dependent upon the season but they were not as nice and nothing like the picture on the internet. All the flowers were in full bloom and petals had already dropped from some.... Ver mais
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Firstly I the online option allowed me to pick Saturday for my receiver address but then I was told that they could not deliver on this day. I stated that it would be nice to have them delivered afte... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Order flower delivery for all occasions from Australia's most trusted florist for local and international flower delivery. Get same day flower delivery in Australia on our range of bouquets, arrangements & hampers from only $44.50. Afterpay & zipPay av...
Informações de contacto
Saint Edmonds Road 4-12, 3181, Prahran, Austrália
- www.interflora.com.au
3,8
Bom
212 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, helpful when I called.
Made my choice to send flowers to UK from Australia, very easy to navigate the web site, making sending a special person something special when unable to be with them.
My aunty received flowers same day. She sent me a photo they looked just like the picture I chose from on the web site. Also good size bunch, great value & presentation was very nice. Thank you.
27 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your thoughtful review. We're so glad to hear that sending flowers to your aunty in the UK was a smooth and straightforward experience, from navigating our website through to the same-day delivery. It's especially rewarding to know the arrangement matched the photo you selected online and offered great value. Thank you for choosing Interflora to help you mark such a special occasion from across the world. We sincerely appreciate your kind feedback and look forward to helping you create more meaningful moments in the future.
Ease of placing the order from the UK…
Ease of placing the order from the UK to get a delivery in Australia on a specific day / date.
The flowers looked just like the picture, perfect.
25 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your kind review. We're so pleased to hear that you found it easy to place your order from the UK and arrange delivery in Australia for your chosen date.
It's especially pleasing to know the flowers arrived looking just like the picture. We know how important it is that our customers can send gifts with confidence, no matter where they are in the world.
Thank you for choosing Interflora. We truly appreciate your support.
I used Interflora at a very sad time in…
I used Interflora at a very sad time in my life to send flowers to England. The website was easy to navigate and pay for, and the arrangement of plants arrived when promised, they were beautiful and fresh. I have used again and will continue to do so. So pleased with them.
22 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your kind review. We're grateful that you chose Interflora during such a difficult time, and we're so pleased we could help you send your thoughtful gift to England with confidence.
It's lovely to hear that you found our website easy to use and that the plants arrived on time, looking fresh and beautiful. Knowing you've chosen Interflora again and plan to continue using our service means a great deal to us.
Thank you for your continued trust and support.
Interflora - a great way to send flowers with great on phone help.
After a disappointing start trying to order on line I made a phone call and I could not have been happier with the service . I did not get the lady's name but she was fantastic and as a result of her help and knowledge of your products and florist outlets my daughter received the most beautiful arrangement of flowers and chocolates.
23 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely review. We're sorry to hear your online ordering didn't get off to the best start, but we're so pleased our team was able to assist and turn your experience around.
It's wonderful to hear that the guidance you received helped you choose the perfect gift and that your daughter was delighted with her beautiful flowers and chocolates. We'll be sure to share your kind feedback with our Customer Service team—it will mean a great deal to them.
Thank you for choosing Interflora. We truly appreciate your support and hope to help you again in the future.
Disappointed
Disappointed in the arrangement that was sent. Old flowers with some drooping in first 24 hours. Not to the same standard that we are used to in our own town. Will not be using Interflora again.
25 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your feedback. We're very sorry to hear the flowers did not meet your expectations and that you noticed signs of deterioration so soon after delivery. This is certainly not the experience we want for our customers.
We would appreciate the opportunity to investigate this further. If you could reply to your review with your Interflora order number, or email your order details and photographs of the arrangement to quality@interflora.com.au, our Quality Team will be happy to review your concerns in line with our quality guarantee.
We hope you'll give us the opportunity to look into this for you.
You made it very easy and the recipient…
You made it very easy and the recipient was very happy wit the quality of the received flowers
22 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
We're very happy to hear you found the ordering process easy and, most importantly, that the recipient was so happy with the quality of the flowers they received.
We truly appreciate your kind words and thank you for choosing Interflora. We hope to help you create another special moment again soon.
Good website poor communication
The website was easy to navigate and the choices were good. However I had to chase Interflora to see if my flowers had been delivered. They really do need to improve their communication.
23 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback. We're pleased to hear you found our website easy to navigate and appreciated the range of choices available.
We're sorry to hear you were left wondering whether your flowers had been delivered. We understand how important that peace of mind is. While we do offer delivery confirmations, we're continuing to work with our member florists to increase the consistent use of this feature so customers receive timely updates wherever possible.
We appreciate you taking the time to share your experience. Your feedback helps us identify where we can continue to improve.
Thank you
Thank you, Interflora, for making the entire process so easy. The flowers were delivered on the exact date requested, and the family called to thank me and showed me the beautiful arrangement they received.
The flowers were absolutely stunning, fresh, beautifully presented, and expertly arranged. They brought great comfort to the family during a difficult time.
I highly recommend Interflora for their excellent service, reliability, and the exceptional quality of their floral arrangements.
23 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your wonderful review. We're so pleased to hear the ordering process was easy and that your flowers arrived on the requested date. Knowing the arrangement brought comfort to the family during such a difficult time means a great deal to us. We truly appreciate your recommendation and thank you for choosing Interflora.
The flowers were just like the picture…
The flowers were just like the picture online. My mother sent a pic and they looked beautiful. No complaints at all about the flowers!
When ordering online I ordered the Premium one which was $174 but when clicking it jumped to $184, which was ok. But was a bit surprised with the $31 for delivery i must say
20 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your experience. We're happy to hear the flowers matched the online photo and that your mother thought they looked beautiful—that's exactly what we strive for.
We also appreciate your feedback regarding the pricing and delivery fee. Our delivery charges vary depending on the delivery location and the service required, and these costs are displayed during the checkout process before payment is finalised. We understand this can sometimes come as a surprise, and we value your comments as they help us better understand our customers' experience.
Thank you again for choosing Interflora, and we hope to help you again in the future.
Thank you for making ordering flowers…
Thank you for making ordering flowers to arrive overseas simple, effective, efficient and with great response. The flowers were as sighted on the gallery photos - they were fresh and arrived on time for the funeral procession (of which I was dreading would not happen). Thankyou for making everything so perfect from far away.
20 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your Thoughful review. We're truly honoured to have helped you send flowers for such an important and emotional occasion. We understand how stressful it can be arranging a funeral tribute from overseas, so it's incredibly rewarding to know the process was simple, the flowers arrived fresh and as pictured, and most importantly, they were delivered on time. Thank you for trusting us during such a difficult time, and for taking the time to share your experience. Our sincere condolences for your loss.
The flower arrangement looked great
The flower arrangement looked great. Thank you.
18 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your lovely review! We're so happy to hear you were pleased with the flower arrangement and that it looked great. We really appreciate you taking the time to share your feedback and hope we can help you celebrate many more special occasions in the future.
Thanks for your timely delivery.
18 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
We understand how important timely delivery is, especially when marking a special occasion, and we're glad we could meet your expectations.
Thank you for choosing Interflora. We appreciate your support and hope to help you again whenever you need to send something special. 🌸
Polite and friendly service line to…
Polite and friendly service line to take my order. Most importantly flowers were delivered to the right place and in good time
17 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your lovely review.
We're so pleased to hear that our team provided friendly and courteous service when taking your order. It's also wonderful to know your flowers were delivered to the right place and arrived in good time, giving you confidence that your thoughtful gift reached its intended recipient.
Thank you for choosing Interflora. We truly appreciate your kind words and look forward to helping you again in the future.
Never rely on Interflora if it’s something important
The company that advertised the same delivery called me 1/2 hour before the requested time notifying me that they can’t to do my delivery by 10:30 the for the funeral. The order was done a day before.
16 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
We are very sorry to hear about your experience. We understand how important it is for funeral flowers to arrive on time, and we can appreciate how distressing it would have been to learn just 30 minutes before the requested delivery time that your order could not be completed as planned, particularly after placing it the day before.
This is not the level of service we aim to provide. We would appreciate the opportunity to investigate what occurred. If you could please email your order number to quality@interflora.com.au, our Quality Team will review the circumstances and work with the supplying florist to better understand what happened or alternatively please provide your order number here.
Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.
Easy to order with great follow through…
Easy to order with great follow through service! A male friend whose wife had died was very touched by the beautiful bright flowers received via Interflora Australia that we had sent to remind him what a wonderfully vibrant person his wife had been.
Sent from Victoria to Western Australia which we couldn't have done without Interflora's great service.
15 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your thoughtful review.
We're so pleased to have been able to help you express such a meaningful tribute. Knowing that the flowers brought comfort to your friend and reflected the vibrant life of his late wife is incredibly special.
We're also pleased to hear you found the ordering process simple and that our network made it possible to send your gift all the way from Victoria to Western Australia with confidence.
Thank you for choosing Interflora to be part of such an important gesture. We truly appreciate your kind words and your trust in us.
Booking agent
Booking agent, friendly helpful with my overseas order re exchange rate, seasonal flowers for the particular climate of country.
18 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
We're so happy to hear that our team was able to assist with your overseas order and provide helpful advice on exchange rates and selecting seasonal flowers suited to the destination country. We know international gifting can sometimes feel a little daunting, so it's great to know we made the process easy for you.
Thank you for choosing Interflora. We truly appreciate your kind words and look forward to helping you send more smiles around the world in the future.
Flower delivery
Delivery of the flowers was done right on time on the day requested, first rate service
16 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your wonderful review!
We're delighted to hear your flowers were delivered right on time and that you were happy with the service you received. Providing reliable delivery and helping our customers celebrate life's special moments is what we're all about.
Thank you for choosing Interflora. We truly appreciate your support and look forward to helping you again in the future. 🌸
i was disappointed not finding out if…
i was disappointed not finding out if the flowers had been deleivered.
it wasnt until 8pm when who i sent the flowers to said they got them
17 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback.
We're sorry to hear you were left wondering whether your flowers had been delivered. We understand how important that confirmation is, especially when you've sent a thoughtful gift to someone special.
Interflora does offer a delivery confirmation feature; however, it does rely on the supplying florist updating the order once delivery has been completed. We appreciate your comments, as they highlight the importance of timely delivery updates, and we'll continue working with our network to improve this experience.
Thank you for choosing Interflora, and we hope to provide you with an even better experience next time.
Super easy & Super fast
It was super easy to order online and the flowers were deliverd the same day. The recipient said they were lovely. I only hope they fixed my spelling error up on the card - I had thoughs instead of thoughts
17 de julho de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your lovely review. We're delighted to hear that you found our website easy to use and that your flowers were delivered the very same day. It's wonderful to know the recipient loved them.
As for the spelling mistake on the card, please don't worry—we know these things can happen! Our member florists will often correct obvious spelling errors where they can, so we hope your message was received just as you intended.
Thank you again for choosing Interflora. We truly appreciate your support and hope to help you celebrate many more special occasions in the future. 🌸
Your delivery driver Paula was…
Your delivery driver Paula was exceptional.After some initial mix up re the delivery address she went above and beyond to ensure an important personal delivery was completed.11/10
3 de julho de 2026
Opinião espontânea
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