Ardie was wonderul and understood my issue and resolved it. Also Ardie had great customer service and is a value asset to your company. I’m addicted to your graphic tees and basic tees as well. Most p... Ver mais
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Leia as opiniões dos outros
Canada Post seemed to have lost my items. Reached out to support for intotheam and they resent the whole order with notes to deliver to person so not lost again.
Great shirts that fit perfectly! I have ordered multiple times and enjoyed them so much I decided to join their membership program. Whenever I have concerns, I am able to reach out via chat to Ardie,... Ver mais
Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... Ver mais
Informações sobre a empresa
Escrito pela empresa
INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.
Informações de contacto
240 S Loara St, 92802, Anaheim, Estados Unidos da América
- +1 888 438 5443
- support@intotheam.com
- www.intotheam.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a wonderful customer service…
Had a wonderful customer service experience with CS rep Remie. Very quick responses, just a great experience overall. Will definitely continue being a customer.
I bought my first tee this past week
I bought my first tee this past week. Put it on and instantly knew I would be moving on from True Classic tees (which I really liked - a lot) to only INTO THE AM now. Better collars. Higher quality fabric. And I read they hold up after washing much better - I trust they will. Additionally, customer service has been lightning quick - it's like they're there 24-7. So far - beyond impressive!
Joan was very understanding and…
Joan was very understanding and helpful, and assured that my package would be shipped safely.
Remie was amazing
Remie was amazing and helping me. I ordered the wrong size and they were very quick to message me and take care of everything
Quick Delivery and a simple return process
Quick Delivery and a simple return process. Order a couple t-shirts that ended up being too small, was able to return for store credit with help from one of their customer support reps. Ardie.
Excellent Service
Products and customer support are excellent! When I needed customer support Ardie was great to work with and was timely in responses.
The ai help with my very small issue…
The ai help with my very small issue with an item, and Ardies help, i am a forever customer for Into the Am. Live their products and their support is above and beyond. Can't wait for my next purchase!
Very happy with the service
Ardie with the customer service team was very friendly and went above and beyond to make sure I was pleased with my order. I’m very grateful that into the am cares so much about their customers. Shipping was amazingly fast as well and I absolutely love the shirts. Thank you!
Love the products
Love the products! Good prices and great quality. Amazing customer service with quick responses. Had an issue where a sale item I ordered was sold out. Ardie contacted me immediately and helped me find a resolution quickly and effectively.
250$ in clothes sitting with no update…
I250$ in clothes sitting with no update but a label since may 8th. Its now may 20 with no update or reply from intotheam.
I deeply regret this.
Customer service replied instantly when I was fixing my order.
And nothing since purchase.
Quick response times from Ardie…
Quick response times from Ardie explaining what I had to do and pushing the process through quickly and efficiently
Joan Is Timely & Professional
Joan was timely and professional in helping my resolve a simple mistake on my end. I wish all customer service was like Joan!
Always a pleasure
I have been a customer of, Into the AM, for several years now and have always had great experiences’s when dealing with their customer service. Joan responded quickly and made sure that we had the correct shipping address prior to sending my order which says a lot in itself. Thanks guys!
Ardie and customer service reply speed
Ardie was very helpful with ensuring I obtained the 15% discount. He was very quick to respond and make the buying experience very easy. INTO THE AM men's T-shirts are very comfortable and an excellent value for the price.
Amazing!
100% recommend into the am! Great quality clothes for a great price! I use them for work,gym and lounging around,you name it. Ran into a bit of a hiccup on an order just recently and the customer service was awesome! Ardie went above and beyond help me out as much as he could. Awesome clothes, amazing people!
Always great quality products and…
Always great quality products and customer service is wonderful. If you know you know.
Sweet product - Great people
I’ve been buying t-shirts from Into the AM for well over 10 years, and this was the first time I’d ever had an issue with sizing. I reached out expecting a fairly standard support response, but Ardie in the customer service team genuinely took the time to understand the issue and help resolve it properly. Being based in Australia, that level of service and trust really stood out. Great products, but more importantly, they continue to treat long-term customers with real care and respect. That’s why I keep coming back.
Customer service was awesome
Customer service was awesome. Joan helped me with an issue I was having and made the whole process easy and stress-free. She replied quickly, explained everything clearly, and actually seemed to care about helping instead of just rushing through responses. It’s honestly some of the best customer service I’ve had from any company in a long time. Big thanks to Joan
The jacket is awesome (good quality
The jacket is awesome (good quality, looks good, and fits good) and shipping is very fast.
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