Ardie was wonderul and understood my issue and resolved it. Also Ardie had great customer service and is a value asset to your company. I’m addicted to your graphic tees and basic tees as well. Most p... Ver mais
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Leia as opiniões dos outros
Canada Post seemed to have lost my items. Reached out to support for intotheam and they resent the whole order with notes to deliver to person so not lost again.
Great shirts that fit perfectly! I have ordered multiple times and enjoyed them so much I decided to join their membership program. Whenever I have concerns, I am able to reach out via chat to Ardie,... Ver mais
Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... Ver mais
Informações sobre a empresa
Escrito pela empresa
INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.
Informações de contacto
240 S Loara St, 92802, Anaheim, Estados Unidos da América
- +1 888 438 5443
- support@intotheam.com
- www.intotheam.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered shirts for my husband for…
I ordered shirts for my husband for father's day and lost the email to track it...Ardie found it and sent me the tracking link!
Thankful for the quick response and kind manner!
Great products and strong customer service
I've been a regular customer of Into The AM since 2018 or so. Setting aside the high quality products, their strong customer service is something that makes me keep coming back. In particular Ardie is quick to respond to requests and resolve issues!
Love INTO THE AM!
Amazing quality, great prices, and top-tier customer service! INTO THE AM t-shirts fit perfectly and have awesome designs. A special shoutout to Ardie in customer service, who was incredibly helpful, friendly, and knowledgeable. Highly recommend!
Responsive and Helpful
Ardie was very helpful in working with a technical issue. Excellent customer service.
A+++
Ardie did a great job in helping me do…
Ardie did a great job in helping me do an exchange online.
Ardie help me on the spot to correct an…
Ardie help me on the spot to correct an order I made an error and on was on my way. Looking forward to receiving my order with curved hem Ts.
This company is great to begin with but service is awesome
This company is great to begin with, I love their products and the quality is fantastic. I recently reached out and Ardie was able to help me instantly and professionally! Very happy!
Great customer service
Great customer service. Fast, easy and stress free
Needed my email changed on my account…
Needed my email changed on my account and Ardie was super efficient and helpful!!
Great Clothing, Great Customer Service!
I was ordering a couple shirts online and I accidentally chose the wrong payment option. I quickly sent an email to request a cancelation and Ardie got back to me the next business day. He was very courteous and understanding and he canceled my order for me. I really appreciate Ardie and Into The AM. Great quality clothes and great customer service!
Exceptional Customer Service
I had an issue with the shipping on my order, not through the fault of INTO The AM. Despite that, I was sent a replacement. Their customer service agent, Ardie handled the situation exceptionally well; thank you, Ardie!
Mystery Exchange
I’ve ordered plenty of shirts and mystery items from you guys and have loved everything, unfortunately I received a duplicate on a mystery button up back to back, I completely understand that mystery sales are final but the team, epically Ardie, was able to do me a huge favor and let me return the item for another. Thanks again Into The AM, love all the gears and especially now that you’re doing kids sizes so my boys and I can match!
Jason Young
Thank You, Remie!
I ordered some shorts today and forgot to apply my 20% off code. I used the chat on the website to see if it could be applied after the fact. Remie helped me and got the credit applied very quickly.
Had nothing but positive experiences…
Had nothing but positive experiences with into the am. Clothes are great and actually large enough to fit me while staying a great shape and not looking like a tent.
Even when something goes wrong they are fantastic to deal with. Spoke with Ardie recently regarding a missing item on a large order and things were sorted in under 5 minutes. Absolutely brilliant company. I am gradually replacing every item in my wardrobe with their stuff.
Ardie did a good job helping me out…
Ardie did a good job helping me out through my questions that I had to get my subscription tee ordered. I appreciate all the work from Ardie!
Amazing! Iridescent! Excellent customer service, too!
The shirts are truly amazing, sparking conversations with friends and admiring glances from people I pass in the store. I have ten of them now and love these monthly surprises in my mailbox. I caught a snafu in an email, notified IntoTheAM, and Ardie quickly resolved it and let me know how much they appreciated the nudge. Top notch business and very customer oriented! Check them out for yourself. Oh, my next shirt will be black, with iridescent jelly and pink flowers to make people stop and admire. 10/10
Thank you to Ardie for the great customer service
I had a great experience with Into the AM. A big thank you to Ardie for providing excellent customer service—he responded to my email quickly and gave me a clear, helpful answer right away. It’s always nice to see a company that values communication and takes care of its customers.
The responsiveness and professionalism really stood out to me, and it made the whole experience smooth and hassle-free. Based on this interaction, I would definitely consider ordering again and recommend them to others.
Id like to thank Ardie for their very…
Id like to thank Ardie for their very quick a informative response. I always have a great experience with your service.
Ardie/ customer service
Love the texture of the shirt but I ordered the wrong size. Lots of details that aren't important but what IS important is the customer service representative, Ardie, who assisted me. Polite, professional and patient...an asset to the company, for sure! I will be ordering more!
Scammed me out of European VAT.
Scammed me out of European VAT.
They charged me VAT (20% for Europe) which they DID NOT PAY, so I had to pay both the customs taxes (12% on top of that) and VAT which was 20% on top of that, so they just pocketed my VAT and did nothing.
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