I would like to thank Craig and Dylan for their professionalism and excellent support with my Policy. Things are always easier when you have such friendly, professional and helpful people on the... Ver mais
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Leia as opiniões dos outros
I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... Ver mais
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... Ver mais
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... Ver mais
Informações sobre a empresa
Sobre Just Landlords
Escrito pela empresa
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Just Landlords
Escrito pela empresa

- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lucy was fantastic and efficient…
Lucy was fantastic and efficient navigating a complicated situation with ease.
Very simple process and good…
Very simple process and good communication. Thank you for clarity and peace of mind

Resposta da Just Landlords
Excellent Company
We have used Just Landlords for many years and wouldn’t think of using any other insurer. Their prices are competitive and the customer service excellent. Craig has promptly and satisfactorily sorted out my recent request- it was much appreciated- thank you.

Resposta da Just Landlords
Livechat service was great
Livechat service was great. Craigy Drakefordon was online with me and sorted out my issue quickly and pleasantly. I did shop around last year and their pricing is very competitive.

Resposta da Just Landlords
Your representative 'Craigy' who…
Your representative 'Craigy' who answers the online chat is a credit to your company!. He's very helpful, engaging and best of all actually useful - which is seemingly lost in todays world

Resposta da Just Landlords
Quick responses
I sent an email late last night and this morning had a personal response, with an answer by 9am. It shouldn't be, but it's so unusual for customer service to be personal and swift. Have used this company for many years now and this kind of service is one of the reasons.

Resposta da Just Landlords
Great cover for the price and no hassle
We rented out our property for 10 years and were covered by Just Landlords throughout. The policy they provided was very reasonably priced and gave us great peace of mind. Renewal was quick and easy. Although we (fortunately) had no reason to make a claim, based on our experience, I wouldn’t hesitate to recommend them.

Resposta da Just Landlords
They just won’t quote me
They just won’t quote me. No reason given. Detached house; 1 flat (me) plus 4 bedsits, separate entrance. All residents min 6 months, all employed, all references. Been renting out for 25+ years.

Resposta da Just Landlords
New Policy to limited company
Lucy was incredibly helpful in changing details on my policy and creating a new quote. She made the whole process so easy and straightforward. Very professional, polite, and helpful service. Thank you.

Resposta da Just Landlords

Resposta da Just Landlords
Brilliant LiveChat support
Lucy Archer on the Live Chat was extremely helpful when I was having some issues making payment online.
She talked me through the online form in a very friendly and supportive way to check I had completed everything necessary, and then found an alternative solution when the problem persisted.
Brilliant customer service - thank you Lucy!

Resposta da Just Landlords
I was able to resolve a complex issue…
I was able to resolve a complex issue in a pleasant and meaningful manner

Resposta da Just Landlords
I can't thank Just Landlords enough for…
I can't thank Just Landlords enough for the cover and support that their policy provided recently when we had to issue court proceedings to get a reluctant tenant out of our rental property (that we have been trying to sell). Without the guidance and support of the appointed solicitor, the whole process would have been very costly and stressful.

Resposta da Just Landlords
Ned was understanding of my query
Ned was understanding of my query, and was very helpful.

Resposta da Just Landlords
Great service and superb value
I have been very impressed with Just Landlords, their service is incredible and they have very good pricing. If you are a landlord then I cannot recommend them highly enough!

Resposta da Just Landlords
Craig has been really helpful in making…
Craig has been really helpful in making some amendments to my policies.
Been using them for a few years.
Competitive price and no hassle

Resposta da Just Landlords
Poor WEB site
Trying to get Rent insurance, WEB site really poor and hard to follow, no confirmation of payment, no idea whether it has been accepted or not
Thank you so much for helping me renew…
Thank you so much for helping me renew so quickly. Total star! X

Resposta da Just Landlords
I thought I had renewed my contract…
I thought I had renewed my contract with Just Landlords. On checking I found out that I had not received an invite, and hence I had not renewed. Craig helped me immediately by checking all was OK, and after some management checks renewal was raised and I was fully insured.
Craig was very helpful, it was great to speak to a real person, and someone who gave great customer service.
I will keep renewing with Just Landlords again in a few months time
many thanks

Resposta da Just Landlords
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