The house had all the facilities to satisfy everyone’s needs internally and our party went from an 8year old to 80 ! Externally it was so close to Canterbury and the coast to satisfy everyone’s inter... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The house had all the facilities to satisfy everyone’s needs internally and our party went from an 8year old to 80 ! Externally it was so close to Canterbury and the coast to satisfy everyone’s inter... Ver mais
A empresa respondeu
We had a wonderful holiday at South Downs Farm. It was a great place for all our family including a toddler and a baby and the secluded spacious accommodation and grounds were lovely and provided all... Ver mais
A empresa respondeu
Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful. When we arrived at Star... Ver mais
A empresa respondeu
Wonderful location aided by wonderful weather. Amazing property with lovely rooms. Beautifully decorated and amazing gardens. We loved it. Lots to see and do locally. A couple of minor issues whi... Ver mais
A empresa respondeu
Escrito pela empresa
At kate & tom’s, we’re more than a holiday company - we’re a family with one heartfelt wish: to help you create unforgettable memories, whether you’re celebrating, relaxing, or exploring.
Since 2006, we’ve been welcoming guests to some of the UK’s most beautiful and luxurious holiday cottages. Our passion is finding holiday homes that wrap you in comfort and joy, creating retreats where you can truly unwind and reconnect with the people who matter most.
Our guests often share in their kate & tom’s reviews how much they love the little (and big) touches that make our properties extraordinary: grand swimming pools, billiard tables, marble breakfast bars, and soothing hot tubs. Whether you’re seeking ocean views, private woodland retreats, or unique countryside escapes, our portfolio offers something truly special.
From intimate gatherings of six to grand celebrations with over forty guests, kate & tom’s caters to all group sizes. And because we know your four-legged friends are family too, we’ve made sure there are plenty of luxury dog-friendly cottages to choose from - so everyone gets to join the adventure.
At kate & tom’s, every stay is designed to feel special. Every home is chosen with care. And every memory created is one we're proud to share with you. Come see why our guests rave about kate & tom’s - book your extraordinary getaway today.
Royal Mews, St George's Place, GL50 3PQ, Cheltenham, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da kate & tom's
The house was absolutely stunning, clean tidy and warm, the log burners were lit, making the house large house si cosy. Well equipped house. Decorated so stylish, we loved it!
Perfect location too for dog walks!
The bungalow in the gardens is amazing too, the views are incredible! A summer visit is a must!

Resposta da kate & tom's
We booked High Top Retreat through kate and tom’s for a family gathering. We were 8 adults, 2 children and a dog! We had a fantastic weekend.
The house is really special. We loved the light, the space and the views. The kitchen was really well equipped and the bedrooms were very comfortable. We loved the nearby maze of footpaths we could enjoy without having to drive.
kate and tom’s communication was excellent throughout. The information on the website made the selection process very easy. Would highly recommend!

Resposta da kate & tom's
Amazing weekend away with all the family. Very easy to book, communications with the comapany was very efficient.

Resposta da kate & tom's
The house was absolutely fabulous. Kate and Tom’s was good but I did find that I was dealing with a lot of different people so there was a loss of continuity. I would use Kate and Toms again and recommend it to anyone wishing to seek a big house.,

Resposta da kate & tom's
Had the most amazing experience for my best friend's hen party. A beautiful home with everything you need. Not far from Bristol at all but felt so remote. It was ideal and amazing. Had everything you could need and more!!

Resposta da kate & tom's
Amazing experience and lovely property.

Resposta da kate & tom's
I was looking for a large house to celebrate a big birthday with family. The website made it really easy to search and find houses that might work for us. Confirmation came through really quickly and we received regular updates too. All of the information provided was really helpful and helped to not only make the initial decision, but also plan for our time away. Staff at Kate and Tom’s were really quick to respond and we just found the whole experience really straight forward and easy. Thank you!

Resposta da kate & tom's
I asked for a quote & was given one for a large house split into four apartments. We booked and received a booking pack for a large house split into four apartments. Only the night before was I told we had only two apartments. We had to all squeeze together which is fine for a hen do but we are ladies in our 50’s. In our apartment there were 8 of us with one bathroom. The company called me once before check in after I pestered them, and didn’t follow up during or after the trip.
I accept fully that we only paid for two apartments but on every quote and communication and receipt it said four apartments. It was super bad administration & communication on their behalf. No one asked which apartments we wanted, whether we were happy with their allocation, they just quoted for four apartments, took our money & sent a booking pack for all four.
Needless to say I wouldn’t use again.

Resposta da kate & tom's

Resposta da kate & tom's
Kate and Tom's kept us updated throughout the booking. They gave us recommendations of suppliers we which used and were very pleased with. We will definitely book through them again.
Thank you!

Resposta da kate & tom's
House was absolutely amazing such good fun for a group and the bar was great! House had everything you needed .
Owners was helpful and just a text away if needed anything.
the only thing we didn’t agree with is the owner letting herself in the house with a key whilst we was sleeping to check we knew where everything was. But was still friendly and welcoming . The stay was great.

Resposta da kate & tom's
I booked Marsden Manor in the Cotswolds for a very special reunion with friends visiting from Australia. I wanted to book somewhere special for them and the manor did not disappoint! Everyone loved it! Every room was gorgeous and I’ve never seen such a well equipped kitchen!! We all loved the heated pool, steaming hot and it was January. The booking side of the experience was very professional and I honestly felt they were invested in providing a special experience for us.

Resposta da kate & tom's
It was the first time that I used Kate and Tom’s. I was looking for somewhere to celebrate with our family group and in addition to the details of the property they also provided full details of local amenities prior to booking which helped us arrive at our decision. The contract was completed in a professional manner throughout with booking, payment and return of deposit all done in a timely manner.
The experience has given me full confidence in using them again should the need arise.

Resposta da kate & tom's
Excellently presented property in the heart of the Cotswolds. K&T staff offered outstanding service during our stay, even down to a 'Special Birthday' Cake and Bottle of Prosecco on our arrival. We were a party of fourteen adults and the accommodation was spacious, welcoming and more than adequate for our use with an exceptionally well appointed kitchen and dining area. Grounds were well appointed with walks for the more adventurous.

Resposta da kate & tom's
Fantastic weekend spent with 22 family members ranging ages 3 to 81, everyone found things to do from swimming in the pool, hot tub, games or just chilling. The chase was spotless had everything you could wish for and more, the company were excellent to work with, lady met us when we arrived and explained how everything worked. I would not hesitate to book any accommodation with Kate and toms again, thanks for making our 50th wedding anniversary so memorable.

Resposta da kate & tom's

Resposta da kate & tom's
Great choice of top quality properties with Kate & Toms. We stayed at Firefly Barn in the Cotswolds and the accommodation was perfect for our family celebration. The beds were so comfortable ( I am a terrible bed snob) and the linen was good quality.
The house was well equipped and had everything we needed.
Communication with the company and the owner/ house manager was great and was very prompt in coming out to look at an issue with a dishwasher.
I would definitely use Kate & Toms again in a heartbeat. Thank you to you all.

Resposta da kate & tom's
A stunning property. Ideal for a large group. The place was really well equipped - everything you need. Everything was clean and of good quality. I would highly recommend it for a group of 20+.

Resposta da kate & tom's
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.