Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful. When we arrived at Star... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful. When we arrived at Star... Ver mais
A empresa respondeu
Wonderful location aided by wonderful weather. Amazing property with lovely rooms. Beautifully decorated and amazing gardens. We loved it. Lots to see and do locally. A couple of minor issues whi... Ver mais
A empresa respondeu
My booking was the second time that I had used Kate and Tom’s. From making my first contact with them in to the occcupancy of the property I found everyone to be unfailingly helpful and courteous.... Ver mais
A empresa respondeu
Beautiful house, so well maintained. Grand, huge but very homely. The gardens are vast and beautifully maintained. So many gorgeous places to explore. And the tennis court was brilliant! The outside e... Ver mais
A empresa respondeu
Escrito pela empresa
At kate & tom’s, we’re more than a holiday company - we’re a family with one heartfelt wish: to help you create unforgettable memories, whether you’re celebrating, relaxing, or exploring.
Since 2006, we’ve been welcoming guests to some of the UK’s most beautiful and luxurious holiday cottages. Our passion is finding holiday homes that wrap you in comfort and joy, creating retreats where you can truly unwind and reconnect with the people who matter most.
Our guests often share in their kate & tom’s reviews how much they love the little (and big) touches that make our properties extraordinary: grand swimming pools, billiard tables, marble breakfast bars, and soothing hot tubs. Whether you’re seeking ocean views, private woodland retreats, or unique countryside escapes, our portfolio offers something truly special.
From intimate gatherings of six to grand celebrations with over forty guests, kate & tom’s caters to all group sizes. And because we know your four-legged friends are family too, we’ve made sure there are plenty of luxury dog-friendly cottages to choose from - so everyone gets to join the adventure.
At kate & tom’s, every stay is designed to feel special. Every home is chosen with care. And every memory created is one we're proud to share with you. Come see why our guests rave about kate & tom’s - book your extraordinary getaway today.
Royal Mews, St George's Place, GL50 3PQ, Cheltenham, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had a great time staying Ty Pandy. The house was lovely with its unique decor and spacious gardens and hot tub. V comfortable beds and a fabulous kitchen/ diner area.
Plenty of room inside for the adults and 3 young children to interact. We all loved it.
The village of Rowen is well situated for walks from the house - St Celynnin's church, the Pilgrims Way, Tal Y Fan with Conwy very accessible and the lovely village cafe. Plenty of short local walks too. If time had allowed a second week would have been perfect. Hopefully another time.
Excellent dealings with Kate&Tom. All very straight forward and prompt replies for the few queries posed to them. Well worth it . Thank you very much.

Resposta da kate & tom's
The house and cottage in the grounds that we rented, Country Manor, were as delightful as the description on the website. It was perfect for our family celebration, 14 adults and one child. Leading up to our stay, the owner, Nancy, replied quickly to the questions I had. She greeted us when we arrived and showed us around the house, cottage and garden. She was friendly yet professional and was on hand the whole weekend to answer the one or two questions we had about the property. She had left a delicious homemade cake for us, along with a freshly baked loaf, local butter and yogurt, and other delicious products.
Our five year old loved that she could collect eggs in the morning from the free range chickens! All the bedrooms were comfortable, the two lounges, the vast country kitchen and large dining room were just right for the number of people in our party. Two bonuses were the games room in the cellar and the outdoor pool! It wasn’t heated as that gets turned on in May but the five year old and one adult still managed a quick, refreshing dip!
The location of the property is perfect for local walks and is set in a very pretty location. Some of us walked to the local village pub and back one day and because the weather was kind to us, sat in the garden when they returned.
All in all, we had a wonderful weekend and only have praise for the property and the owner, so thank you Kate & Toms and Nancy. We hope to return one day!

Resposta da kate & tom's
Booking was easy and smooth and the staffs at Hillcrest Manor were exceptionally helpful. Making our retreat a great success.

Resposta da kate & tom's
Excellent weekend accommodation. Really great communication before our stay. Efficient friendly handover. Absolutely beautiful house. Would definitely come back to Pedington Manor and would thoroughly recommend Kate and Toms.

Resposta da kate & tom's
Wonderful well appointed house that can take 16. Full use made of heated pool. Lovely walks straight from house & through the grounds. Loved the log fire. 14 dined easily all together inside & out. Room for a game of 7 a side cricket. Kate & Tom's online staff very attentive. Can't wait for the next special occasion to go again.

Resposta da kate & tom's
From the moment we first enquired about Bixley Manor we received a first class service. Our stay was perfect in every way and the guys from Kate & Toms we’re always on hand (not that we needed them for anything). The house was beyond our expectations and we had the best time celebrating my husbands 60th with all our family and friends.

Resposta da kate & tom's
We had such a wonderful experience with Kate and Toms. As our accommodation was part of the signature collection, we had a personal assistant who guided us through the process and helped answer questions regarding the accommodation in the lead up to the stay! We really appreciated it all.

Resposta da kate & tom's
A beautiful house with great support from Sunny from Kate & Toms. Very clean rooms and well equipped kitchen. The games room, bar and hot tub were a hit with our family group with ages ranging from 20 to 90! Loved it!

Resposta da kate & tom's
We stayed in The Retreat which is as good as it looks on the website. An interesting design and construction, materials and fitting are all great quality and all room are generous. We loved the open plan living space and the views across the countryside from the house. Also, just so quiet.
Added to this, both the site manager and the owner were perfect hosts. One minor issue with a shower was sorted very quickly and both were interesting to chat to. Basically, we could not fault our stay, an obvious 5 star.

Resposta da kate & tom's
We recently stayed at Marsden Manor and honestly couldn’t have asked for a better experience from start to finish. A huge thank you to Kate and Toms for making the entire booking process completely seamless — their communication was superb throughout, and they went above and beyond with helpful advice and local tips that really enhanced our stay.
We enjoyed a fabulous weekend with friends and family, filled with laughter, relaxation, and some truly incredible memories that we’ll cherish for a long time. The accommodation was perfect for our group and created the ideal setting for a special getaway together.
We’re already looking forward to booking another adventure soon and wouldn’t hesitate to return. We cannot recommend Marsden Manor highly enough — exceptional service, wonderful hosts, and an unforgettable experience all round!

Resposta da kate & tom's
Venue chosen for 70th birthday celebration with 3 generations present. Everyone adored the place. Beautiful house, fantastic facilities. The children enjoyed the pool enormously. Excellent communication at every stage. One-to-one contact for details of house and for answering questions. Booking process very transparent. Would happily book again with Kate & Tom

Resposta da kate & tom's
Great people to deal with and the property definitely lives up to expectations. Great location!

Resposta da kate & tom's
Everything was top notch and in working order. Ideal with a family holiday with folk of all ages.
Convenient too, not far to travel to Bath, Castle Combe and The White Heart and walks thereabouts were good too.

Resposta da kate & tom's
House was wonderful and suited all of our needs the booking/payment process ultra easy.

Resposta da kate & tom's
Firefly Barn was a lovely large remote property which was perfect for our needs.
The booking was easy and contact from Kate and Toms was excellent and comprehensive both by email and phone.

Resposta da kate & tom's
Really great communication, very responsive. The house was stunning and exactly like the pictures/description.

Resposta da kate & tom's
Good communication throughout the process and the place we stayed in (Emerald Farm) was absolutely brilliant - all the amenities we wanted plus friendly owners who were really helpful if we needed anything. Also one of the few big house type companies that accepts Stag Dos so much appreciated!

Resposta da kate & tom's
We had an amazing weekend at Churchill Wood for a hen party.
The accommodation was exceptional and the company made it so easy with contacts being easily accessible if needed.

Resposta da kate & tom's
Our stay in this beautiful house with its manicured gardens full of birdsong was everything we had hoped for. There was something for everyone to enjoy here, our guests ranging in age from 4 years to 76.
I was very touched by the Golden Wedding gift from Kate and Toms and the thoughtful surprises from Diana, the house manager: a lovely cream tea, flowers and fruit. This is a lovely place managed to perfection.

Resposta da kate & tom's
We have rented an annual weekend with Kate and Toms for a number of years now and have always had excellent service and houses have been excellent.

Resposta da kate & tom's
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.