Keepitpersonal Opiniões 700

Placed an order for a personalised vase which unfortunately arrived smashed, I contacted customer services and Craig sent me out a replacement free of charge for navy day delivery. He places a note on my order to be wrapped in fragile warning tape too. Customer service is excellent would order again.

Ordered a personalised frame for my sister in laws birthday. I wanted to add the photo as part of the package (for an extra fee), it turned out this wasn't added when I placed the order, may have been a website blip.

Customer Service reached out to me and the issue was resolved and the payment I owed was really easy to do.

The quality of the frame is excellent, such a quick turnaround. Well packaged too, to ensure no damage in transit. I will use this site again.

I ordered an engraved vase to be delivered—very fast turnaround, reasonable price, and my mum is thrilled with it—it looks like really good quality. Also, they quickly and professionally sorted out a mistake I made with the shipping address and still got it to my Mum on time for her birthday. I'm really happy.

Bought some beautiful crystal flutes for my friends 50th wedding anniversary, had them engraved , absolutely beautiful, bought them along with a box to add my own bottle , such a beautiful gift , lovely box and nice bag for it to go in , I’ve bought several gifts and I highly recommend absolutely perfect for every occasion, brilliant workmanship , thankyou so much I will definitely be ordering again x

Ordered an engraved glass for my partner's birthday and was amazed at how fast it arrived and how good it looks - the photo preview provided doesn't do it justice! I will definitely be ordering from here again.

Amazing service, I ordered the morning before and it came the next morning. I ordered a 8x10 wooden photo frame, its fantastic quality, well made and look beautiful. Thank you

Even tho there delivery says one thing of there estimated time beware to give yourself more time in the order . As I got told an estimated time but didn’t arrive until after . Spoilt the moment of a birthday!

Lessons learnt

Another excellent item from Keep It Personal, thank you.
Always great items, good prices, beautiful packaging, fast delivery and fabulous customer service.
Love this company.

Bought a lead crystal engraved decanter I can't say how pleased we were with it ..top class

Ordered an engraved glass tankard on a Sunday and it arrived 2 days later on Tuesday. Excellent quality and beautifully presented in a gift box wrapped in tissue futher wrapped in a gift bag so it did not need further giftwrapping. 1st class service and will be our 1st choice for personalised gifts.

Paid for 24 hour royal mail tracked, they don't give you a tracking number. I messaged today to find where the item is they sad royal mail is down so they can't track but should be here today or tomorrow....it was due today and didn't arrive. Looking we others reviews they have the same issue of no tracking even when you pay extra for that option.

Ordered some children’s cutlery engraved it arrived with perfect timing great quality Service. The only one thing I would recommend to the company is to offer alternative coloured material under the cutlery for girls or boys. I changed mine from grey box and grey satin pink satin which has made a great impression.

Very quick delivery and quality is brilliant. Will use again in the future for personalised items

I have been regularly purchasing engraved glasses for more than ten years now and very single time I am most delighted for the attention paid to details. Recently when I found that a glass was broken (fault of Royal Mail), they most happily sent a replacement within a day - well done for superb customer service and prompt after sales care.

I would highly recommend Keep it Personal. I had two 18th birthday’s in the family and wanted something they could keep. I looked on this company’s website and ordered a glass tankard which I had engraved with my grandsons name, Happy 18th Birthday and a message. I also bought a beautiful stemmed glass for my granddaughter which had a stunning heart cut into the glass with 3 Swarovski stones. This I also had engraved. Ordering was so easy. You could type in what you wanted engraved on the glass and choose which style of print you wanted. You could also review what the engraving looked like on the glass before placing your order. I was kept well informed about my delivery and it was delivered in less than 48 hours.
The glasses were well packed and very secure.
I was so thrilled when I opened the tankard, it was heavy and the engraving looked fabulous. I also ordered the gift box’s and bag’s and so looked lovely and expensive when I packed it. Our grandson was so thrilled when he received it. Our granddaughter glass is absolutely stunning and I’m sure she will also be thrilled when she receives it. I can not praise this company high enough. I am so happy with my purchases.

Ordered 3 engraved vases. They were so perfectly wrapped and put in boxes.
Vases are made in EU. It made me so happy as they arent from the far east.
We will be using you again. Thank you very much.

Perfect products every time! Really fast delivery too! Always have and will use Keep it Personal for all of my personalised items! Thank you!

Oh my goodness how beautiful was my plaque!!!, I ordered this 2 days ago and the delivery time was very quick. On opening the box i was overjoyed at the craftmanship that went into this. Thank you all so much. I thoroughly recommend this from the lovely company.
Ms Edwards

Ordered a pair of customised cufflinks. Arrived in 2 days. As nice as described at a very reasonable price.
Thank you for the great service.

Great Service and quick at responding..