Very well made products I have now bought a Potting shed, storage cabinet & an Elevated Garden Bed Planter. Instructions were very easy to assemble with all three products being very stable. I would... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very well made products I have now bought a Potting shed, storage cabinet & an Elevated Garden Bed Planter. Instructions were very easy to assemble with all three products being very stable. I would... Ver mais
A empresa respondeu
The quality of the garden storage box was first rate, instructions were clear. The only thing that let down the experience was the delivery by DX. Doorbell rang, the box (not inconsiderable weight) wa... Ver mais
A empresa respondeu
The purchase experience was great through the Keter website. Our storage bin arrived much sooner than we had hoped, and was super simple to put together thanks to the clear instructions. We particular... Ver mais
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Bought an outside box and the wind snapped the hinges. Got in touch with Keter who sent a snotty reply with terms and conditions saying nothing they will do. Poor customer service and they clear... Ver mais
A empresa respondeu
Thank you for visiting our Trustpilot page! We really appreciate you taking the time to share your thoughts and experiences with us — your feedback helps us improve and continue delivering great service. If you need any assistance, our team is here to help: • General enquiries & spare parts: 📧 csuk@keter.com • Questions about purchases made directly from Keter: 📧 hduk@keter.com • If you’d like to escalate an issue or feel you’re not receiving the service you expect: 📧 ceuk@keter.com We’re committed to making sure you have the best possible experience with us. Thank you for being part of the Keter community! 😊 — Team Keter
Keter UK Ltd, Beaumont Road Industrial Estate, OX16 1RH, Banbury, Reino Unido
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Very good service .The store age box is nicely made ,easy to put together very strong very satisfied
The quality of the garden storage box was first rate, instructions were clear. The only thing that let down the experience was the delivery by DX. Doorbell rang, the box (not inconsiderable weight) was leant against the front door making it hard to open. "Ooo it's here" said I cheerily to which the delivery guy monotone'd "name?". When I was momentarily stunned by his attitude, he just repeated "name?" then turned and walked off. I realise you're not responsible for third party (and third rate) delivery companies but this sullied an otherwise great experience. He obviously hated his job. Maybe you could ease his anguish and not give DX any more annoyingly big and heavy parcels to deliver? Apart from that, all good, lovely product.

Resposta da Keter

Resposta da Keter
Received a text in the morning saying my delivery slot was between 9.00am - 1.00pm. Based on this information I made appointments for the afternoon. At 9.30 I got a call from the driver that my delivery would be between 2.00pm - 5.00pm. I then had to cancel my afternoon appointments!! The delivery was eventually made at 5.45. If this information was given to me prior to the delivery date I would not have wasted a days holiday.

Resposta da Keter
Delivered on time, instructions good and easy to assemble, roof was harder but not a problem. Looks good in garden

Resposta da Keter
Delivered on time and the heavy bulky packages moved to the rear of my property by the delivery team.

Resposta da Keter
The purchase experience was great through the Keter website. Our storage bin arrived much sooner than we had hoped, and was super simple to put together thanks to the clear instructions. We particularly like the lid support hinges that keep the lid open. It looks great and has plenty of storage capacity for our lounger cushions.

Resposta da Keter
Excellent value and perfect for our Small back garden

Resposta da Keter
Great service, informed all through delivery process with prompt delivery.

Resposta da Keter
Very efficient delivery service. All the parts were easily identifiable and the instructions were very good. Estimates up to 4 hours to build but we were closer to 6, despite us being practical. So far so good and would definitely recommend the product.

Resposta da Keter

Resposta da Keter
good company asked fpr some spares to move shed
they are sending new location pins shed 15 years old
and still good

Resposta da Keter
Very well made products I have now bought a Potting shed, storage cabinet & an Elevated Garden Bed Planter.
Instructions were very easy to assemble with all three products being very stable. I would certainly recommend Keter for their design, self assembly procedure together with their thought for DIY householder. The main thing I found Follow the instructions page by page & you cannot go wrong.

Resposta da Keter

Resposta da Keter
A fuir expérience très mauvaise livraison perdu pas de retour de leur part pourtant plusieurs appel et mail de relance j’imagine même pas quand je vais demander mon remboursement la bagarre que cela va être.
Product was delivered on time and efficiently. However on unpacking the shed I found the top plastic sections cracked and flimsy. This means the doors are not very strong.

Resposta da Keter
My kids broke the door. I emailed them to buy a replacement part, and they replied quickly and sent the part free of charge. A quality product comes with quality customer service.

Resposta da Keter
Keter provide a varity of top quality products which last for decades.
I have purchased sheds and out door planters and storage boxes which look like new decades later.
I recently purchased planters which are of excellent quality.
The process to order online was very easy and my order was delivered within a few days.
The planters were very well packaged and easy to assembly.
I highly recommend Keters products.

Resposta da Keter

Resposta da Keter
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