Kidstoylover Opiniões 

80
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered a plane for a birthday gift 3 mths ago. The plane was $350. Never received and Kidstoylover now blame customs. They expect me to contact customs and try track it myself. They take weeks... Ver mais

Classificada 5 em 5 estrelas

Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time. I'd like to thank all the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Order was shipped without delay. It was well wrapped to prevent damage and arrived as promised with the updates from Kidstoylover. Good people to deal with.

A empresa respondeu

Classificada 5 em 5 estrelas

This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience. The motor is extremely powerful and it is quite easy to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de hobbies
  2. Loja de brinquedos para crianças

Escrito pela empresa

Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

80 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(80)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience

Ordered first time from here, a rc helicopter. Site offers and discounts are very good and it was shipped internationally to India without <20 days. Very good product at the best price point. Will definitely vouch

12 de maio de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thanks so much for your kind feedback! We’re glad you had a great experience and that your RC helicopter arrived safely in India. Enjoy flying!

Classificada 5 em 5 estrelas

I purchased 2 small 4 channel planes…

I purchased 2 small 4 channel planes ready to fly.. they were fairly cheap less than 100 each.
When they arrived the box was damaged from shipping, I sent one single email to customer service and they took it from there with an agreeable solution.. they sent new parts for the planes and shipping was super fast. Both planes fly amazing. I have experience flying 4 channel but teaching my god son was also a breeze..he had no experience. But was able to take off and land . I am truly happy with the product, extremely happy with the customer service.. even after the sale they are right there to answer questions and or make sure everything is going well.. I have become a life long customer to this company.. you will not be disappointed..

29 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much, Larry! We’re really happy to hear both planes are flying great and that our team could help quickly. We truly appreciate your support and kind words — welcome to the Kidstoylover family!

Classificada 5 em 5 estrelas

500 millimetric Spitfire and parts.

Great product, love my Spitfire quite well used now and the replaceable removable props are invaluable.
As is the nature of the hobby these break, but nothing else on the plane has, and I’ve had some pretty rough landings!
Last lot ordered arrived the next day.
I recommend kids toy lover. Good people.

4 de maio de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much, Stuart! We’re glad to hear you’re enjoying the Spitfire, and we really appreciate your support and kind words. Happy flying!

Classificada 5 em 5 estrelas

Amazing service and support

Amazing service and support, fast delivery and great prices. Highly recommended

5 de maio de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thanks so much, Jacques! We really appreciate your kind words and support. Glad to hear you’re happy with our service, delivery, and prices. 😊

Classificada 4 em 5 estrelas

Dealing with kids toy lover is easy and…

Dealing with kids toy lover is easy and fast. You ask them a question and they get back to within a couple hours at most. There products are good for the price. The only reason I only gave 4 stars is the shipping is a bit slow. But I wouldn't have a problem dealing with them again

29 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Gavin, thank you so much for your kind feedback and for choosing Kids Toy Lover.

The F-16 brushless model is a new arrival, and to get it to customers as soon as possible, we are currently shipping some orders by air from our China warehouse, so delivery can take a little longer than usual. This product is also now on the way to our overseas warehouse, which should help improve delivery times soon.

We really appreciate your understanding and support, and we’re glad to hear you’re happy with our service and product value.

Classificada 4 em 5 estrelas

First order was held back by post and…

First order was held back by post and resent back to delivery.
Customer service arranged a second delivery which arrived perfectly.
Thank you for your responsiveness and great service.

29 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind feedback. We’re glad the second delivery arrived safely, and we really appreciate your patience and understanding while we helped resolve the issue. 😊

Classificada 5 em 5 estrelas

New products all the time I cant keep…

New products all the time I cant keep up and stay married! Thanks team. Great stuff and fast delivery, constant comms and support.

22 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thanks so much, Adam! We really appreciate your kind words and support. We’re glad you’re enjoying the new products, fast delivery, and service. If you ever need anything, feel free to reach out anytime.

Classificada 1 em 5 estrelas

Incorrect Item and Terrible Customer Service

I want to preface that this review is specifically for the customer service. The Quality of the toy itself was fine.

My complaint is that I ordered an RC helo, and I specifically chose the 3-battery option ($154) but only received 1 battery ($132).

I know it's only a $22 difference, but when I emailed customer service about it, they told me the "missing" batteries were in the remote compartment...which would've been fine, except it was empty.

It's been almost a week, and the issue has still not been resolved.

17 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Kenneth, we’re sorry for the inconvenience. The extra batteries are usually packed safely inside the product packaging or compartment, so please check the box and packaging carefully again.

If they are still missing, please take a few photos of everything you received and contact us at info@kidstoylover.com
. Our team will follow up and help resolve this for you.

Classificada 5 em 5 estrelas

Highly recommended!!

Top experience purchasing from kidstoylover, very helpful very quick and fantastic products definitely highly recommended 👍🏻👍🏻

20 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind words, Daniel! We’re really glad to hear you had a great experience with kidstoylover. Enjoy your products and thanks again for your support!

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Quick answers.
Quick delivery too!
Awesome RC store I would recommend to any RC addict.

4 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind words and recommendation! We’re really glad to hear you were happy with our service, quick responses, and fast delivery. Your support means a lot to us, and we hope you enjoy your RC adventures with us again soon!

Classificada 5 em 5 estrelas

Updated review on package

Updating from a prior review, I received my RC plane, and found out that the failure to deliver was entirely my fault. This company did everything they could to assist me in receiving the plane as soon as I did. Certainly 5 stars now

4 de abril de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for updating your review, Fred. We’re really glad the plane arrived safely, and we appreciate your patience and kind words. Enjoy flying!

Classificada 1 em 5 estrelas

Don't buy the H650 Raptor…

Updated Review – Still No Resolution (6 April)

I originally left a review on 22 March regarding a faulty product. The seller responded saying the issue had been rectified and that replacement parts had been sent.

It is now 6 April, and I still have no working product and no clear resolution. This is completely unacceptable.

This was a purchase my son saved up for over a long period of time, and he was especially looking forward to using it during the school holidays. Instead, he has been left disappointed with a product that failed after just two days and still cannot be used.

For clarity, the issue was not caused by user error or a crash (despite what the seller has suggested). The aircraft was flying normally when the servo controlling the elevator failed mid-flight, causing erratic behaviour. The servo now spins continuously and is clearly faulty.

The product in question:
H650 Raptor Water Land Air Fixed Wing Foam Waterproof Aircraft

While the product may work for some, our experience suggests poor reliability and very poor after-sales support.

I would have expected a replacement to be sent promptly, with proper tracking and communication. Instead, we’ve had delays, incorrect information, and no real outcome.

Unfortunately, based on this experience, I cannot recommend this product or this company.

22 de março de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Scott, thank you for your feedback.

We are sorry to hear that you were disappointed with your experience. After receiving your message, we opened a support ticket right away and continued following up on the issue based on the video you provided.

According to the video inspection, the problem was identified as a damaged elevator servo. Normally, damage caused during use is not covered under warranty. However, in line with our customer-first service principle, we still arranged a free replacement servo for you as soon as possible.

We always try our best to support our customers and provide a practical solution whenever possible. We are sorry again for the inconvenience caused and appreciate your understanding.

Classificada 5 em 5 estrelas

Great products

Great products, great prices & swift delivery.. Could not ask for more, thankyou. 🙏

24 de março de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review! We really appreciate your support and are so glad to hear you’re happy with the products, prices, and delivery. Enjoy, and we look forward to serving you again! 😊

Classificada 1 em 5 estrelas

Poor customer service

I’m have tried repeatedly to get in contact with Kidstoylover about the P40 Warbird RC we purchased which was faulty and I have had no response in over 10 days.

ETA: Thank you Kidstoylover for your reply. I have emailed you today.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Michelle, thank you for your feedback — and we’re really sorry for the delay.

We’ve searched our system using your name “Michelle Driscoll” but couldn’t find a matching order record. To help us locate your purchase and resolve the faulty P40 Warbird RC issue as quickly as possible, could you please email us at info@kidstoylover.com
with:

The email address used at checkout

Your order number

A short video showing the issue (this helps our team diagnose it faster)

Once we receive these details, we’ll handle it as a priority and get back to you right away.

Classificada 1 em 5 estrelas

Please be careful when buying from kids toy lover

Please be careful when buying from here. We purchased a plane from then which cost over £100 I received item and it is faulty and don’t work. I contacted them and they are saying I could send back to be checked I then asked them to send me a pre paid postage to send back n they have said no I would have to pay myself which would cost have the price of plane to Australia. No one in their right mind would pay this. It’s not my place to be paying this for an item yous have sent me which is of no use. This has been going on from December now disgusting way to treat a customer and ruin a Christmas present.. I will be warning others about this and sharing on all social media’s

6 de dezembro de 2025
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thanks for your feedback, Heathe.

Per our after-sales policy, when a product has an issue we first ask the customer to share a short video showing the problem. This helps us identify the cause quickly and provide the correct fix or replacement parts without delay.

We have been in contact with you and repeatedly requested a video so we could resolve this for you as soon as possible, but we have not received one. Without any evidence of the fault, we’re unable to diagnose the issue remotely.

At this stage, the only option we can offer is to return the item to us for inspection. Once we receive the product back, we will issue a refund.

If you would still like the fastest solution without returning it, please send us a short video and we’ll prioritize your case immediately.

Classificada 5 em 5 estrelas

Awesome customer service and super quick delivery

Thank you so much to all the customer service and support from this awesome team...
So friendly and fast service..
Answer questions so quickly and the product they provided is awesome..I just need to get better at Flying Rc Planes..and watch out for trees...Will definitely be coming back for more Rc products 😃

14 de janeiro de 2026
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Russ, thank you so much for your amazing review! 😊
We’re really happy to hear you loved our friendly support and fast delivery. If you ever need any tips for flying RC planes (and avoiding trees 😄), just message us anytime.
Can’t wait to welcome you back for more RC fun!

Classificada 1 em 5 estrelas

Go go bird speaks Chinese only…

I recently purchased a go go bird eagle. What ever it is saying when I fly it I don't understand because it is all in Chinese. Well one of the things it was saying must have been your battery is low return to base ,because it went down and I almost lost it. I contacted them numerous times and never received and answer
I just want one that speaks English so I can understand what they are saying and avoid losing bird

16 de dezembro de 2025
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Hi Billy, sorry for the late reply—our response time was a bit slower over the Christmas period.

You’re absolutely right to flag this. The current version of this Go Go Bird only has Chinese voice prompts, and we’re truly sorry for the confusion and inconvenience this caused.

We’ve sold quite a few of these in the US market, and this is the first time we’ve received feedback like this—thank you for letting us know. We’ve already shared your comments with our team and will push for an English voice / language option going forward.

Thanks again for your feedback, and we’re sorry for the trouble.

Classificada 5 em 5 estrelas

Great product and speedy delivery

7 days from order in UK parcel arrived from Australia. well packed with plenty of padding and was exactly what i had ordered.
Never used this company before but if this is anything to go by, I wouldn't hesitate to use them again.
In my opinion, you can't go wrong. great products at great prices with quick delivery. What more do you want???

11 de dezembro de 2025
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you so much for your kind review, Karen! 😊
We’re really happy to hear your order arrived quickly, well packed and just as expected. It means a lot that you’d choose us again.

If you ever need any help or have questions about our products, we’re always here. Enjoy your new RC gear! ✈️🚤

Classificada 5 em 5 estrelas

Friendly and efficient service.

A great company to deal with. Very competative prices and always same day despatch and always arrived in UK only a few days after posting from Australia.

21 de novembro de 2025
Opinião espontânea
logótipo da Kidstoylover

Resposta da Kidstoylover

Thank you very much, Roger! 😊
We really appreciate you taking the time to leave this review. I’m glad to hear you’re happy with our prices, service and the delivery time from Australia to the UK.

If you ever need anything or have any questions about our products, please feel free to contact us anytime. 💛✈️

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