Excellent service. Easy to order, quick to arrive and the delivery guys were fabulous. I was not in when the table and chairs arrived, but left the gate open and when I came back it was all set up bea... Ver mais
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Excellent service. Easy to order, quick to arrive and the delivery guys were fabulous. I was not in when the table and chairs arrived, but left the gate open and when I came back it was all set up bea... Ver mais
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I ordered a 4 seater round table and chairs, with seat cushions and an umbrella. I am so pleased with my new garden furniture. It is strong and very sturdy. Very well made. Worth every penny I paid fo... Ver mais
We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... Ver mais
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Ordered a 6 seater dining set with parasol. Tremendous quality of the teak. Over the moon frankly as well as with the delivery service and price. Couldnt recommend more - dont look elsewhere you will... Ver mais
A empresa respondeu
Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.
Poppy Barns,, RG17 7TT, Lambourn Woodlands, Reino Unido
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We ordered our set from Kingsley Smythe after much researching on the internet. I can 100% confirm that we made the right choice! Communication was excellent throughout and the delivery team Sean and his team mate were superb. There was a small issue with one of the chairs and a section of the table. Laura was unbelievably helpful and organised a very quick replacement for both. Jamie and his team member were superb in their delivery and assembly. Every member of staff has been a wonderful ambassador for this company and the products are utterly beautiful. Wholeheartedly recommend.

Resposta da Kingsley Smythe Ltd
Thanks so much to Jamie and Ryan who delivered our order. They went above and beyond. Great lads. Cheers guys.

Resposta da Kingsley Smythe Ltd
Web site was good, telephoned with a few queries , soon sorted and order made. Regular updates on delivery. Time slot met for delivery. Jamie and Ryan arrived with a smile and were pleasant and efficient.
Goods as seen on web site and very pleased with the quality.

Resposta da Kingsley Smythe Ltd
Despite problems with some of the items delivered, everything was sorted really well. Thanks to all the staff at Kingsley Smythe. We our very happy with our garden furniture.

Resposta da Kingsley Smythe Ltd
I ordered a teak table and four chairs, seat covers and parasol. Ordering was straightforward, delivery was on time. The quality of the furniture is excellent. The delivery men were smart, well mannered and very helpful.
Delighted with my purchase and will certainly recommend.

Resposta da Kingsley Smythe Ltd
The furniture is just what I was looking for and very well made. Kingsley Smythe kept me informed at each stage of the delivery process. The delivery guys were very helpful, quick and polite.

Resposta da Kingsley Smythe Ltd
Great service! Delivered within the time slot stated, professional and courteous delivery team. I had a few questions about the furniture and called Kingsley Smyth before ordering, they were extremely informative and provided me with honest answers to my questions. The garden furniture looks great and is really good quality. A breath of fresh air dealing with Kingsley Smyth compared to a really bad experience with another garden furniture company where I had to ultimately cancel the order.

Resposta da Kingsley Smythe Ltd
The delivery was nice and early. Barry and his colleague had the table together in double quick time

Resposta da Kingsley Smythe Ltd
We ordered our Regal 6 seat dining set and it was delivered on time and assembled by the delivery team.
The set looks good although it is much lighter in colour than shown in the website, so I am hoping that it is grade A teak and not an inferior grade.
I will submit a further review after we have had the set for a full year and will have seen how it has weathered.

Resposta da Kingsley Smythe Ltd
The team were excellent to deal with, especially Laura, who helped us put together a custom order. Everything, including the price was bang on. Even though there was a slight hiccup with delivery, the team were responsive and sorted the problem within the week. Highly recommended and thanks again to Laura for her great customer service.

Resposta da Kingsley Smythe Ltd
Great after care service. I emailed an issue as two chairs became unsteady. I received a quick response and then two replacements delivered. Delivery guys again very helpful and friendly.
Thank you

Resposta da Kingsley Smythe Ltd
What an experience from start to finish.
We ordered our rectangular, adjustable table with 6 chairs and parasol 14 days before delivery. The process couldn’t have been any smoother !
The delivery its self was fantastic!! We were kept up to date with expected delivery times a week before and thought the day of delivery. Barry and Darren arrived and very kindly set our table up so perfectly.. it’s the small things that count right !
10/10 very happy customer ☺️

Resposta da Kingsley Smythe Ltd
We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May.
Kelly & Kai delivered our furniture this morning and we were very impressed by their professional, helpful and personable attitude. They quickly assembled the table and carefully placed the chairs on our patio, checking we were happy with positioning. They were so nice and we highly recommend Kingsley Smythe. Wonderful staff!

Resposta da Kingsley Smythe Ltd
So glad I chose Kingsley Smythe for our teak garden table and chairs. Beautiful quality furniture and very reasonably priced delivered on time. Contact with customers services about an issue with the table all sorted without a hitch. Cannot fault this brilliant company!

Resposta da Kingsley Smythe Ltd
We bought at the Ideal Home Show on 15th April. There were many companies there hard-selling, which we hated, but the KS staff left us to look properly at the furniture to make our decision, before we approached them for advice and help. Perfect.
There were a couple of issues with delivery, partly their end, and partly ours as we were on holiday, so we waited nearly 6 weeks.
I was slightly horrified when the delivery team were not expecting to put the table together, but Kelly and Kai quickly sorted that for me and did a grand job very efficiently.
I am very pleased indeed with the furniture.

Resposta da Kingsley Smythe Ltd
Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free!
We also bought the teak butler tray which really sets it off!
The quality of the furniture is excellent and will go well with our teak garden bench.
Remember this is a family run business, not Amazon so delivery will take a couple weeks if you're not local.
Big thanks to Kelly & Neil for very professional delivery and set up.
Highly recommend!

Resposta da Kingsley Smythe Ltd
Great customer service. I had two items that weren’t in perfect conditions, I rang them expecting to go through lengthy phone calls and thought justifications, and I found a customer service that didn’t question my explanations and replaced both items in 24 hours. The best customer service I have found in ages!

Resposta da Kingsley Smythe Ltd
Well pleased with our order. Set is very substantial and well packaged to minimise damage. The two chaps who delivered it all were very willing and helpful and went the extra mile. Nice to have actual service in these rushed times.

Resposta da Kingsley Smythe Ltd
Just received my table and chairs and they’re beautiful! Kingsley Smythe have been perfect, spoke with Lucy and Laura (I think) and they were extremely helpful in arranging the delivery and the delivery guys were very helpful too. It’s good to deal with good people!

Resposta da Kingsley Smythe Ltd
Kingsley Smythe, wow what a fantastic customer experience, from initial sale to delivery and beyond, nothing was too much trouble. I highly recommend the quality and style of our new furniture it’s super comfortable and looks great on our deck, well worth the money. Thank you so much 😊

Resposta da Kingsley Smythe Ltd
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