Kuda Opiniões 105

TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered a bank card. Got a mail from fez delivery that my card is been delivered. Got another mail saying delivery failed without them attempting any delivery. Sent me mail for three different days of... Ver mais

Classificada 5 em 5 estrelas

I've been using Kuda for over 2 years now and the experience has been great. Transactions are fast and the app is easy to use, with the self help you easily report transaction issues and they'll be re... Ver mais

Classificada 2 em 5 estrelas

Kuda should please seat up on customer satisfaction. I have been on the issue of ATM debit card reversal since February, 2023 as there was network failure and I was debited twice the day I went to b... Ver mais

Classificada 1 em 5 estrelas

I did a sale of my livestock(goats), after receiving money dey put lein on the money received so I provided them with evidence of receipt and transaction receipt that I don't engage in anything fra... Ver mais

2,3

Mau

TrustScore: 2.5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Unfortunate bank run

I swear of there is any other name than oloriburu I would have used it for kuda I pray we have government that can fight for the masses Nigeria going tru hard time and this bastards are busy scam restricting accts without a reason I'm writing this on my sick bed I couldn't pay my bills not buy medications just because this unfortunate set of people locked my acct for no reason they sent link for verification which i did still 48hours is now 7 days and when I chart is still the same message like they are all robots I gave them zero star please run away from kuda I have been bank there for 4years so if you think they are good to now you will soon face same fate when you start with them you thing they are good but you will soon know them

7 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam delivery of bank card

Ordered a bank card. Got a mail from fez delivery that my card is been delivered. Got another mail saying delivery failed without them attempting any delivery. Sent me mail for three different days of failed delivery without them calling me or even coming to my address. I tried calling the number on the mail for hour no response. I sent a mail to the email on their email. Not delivering. Went to kuda app to message support only to get a message that I I need to pay for another delivery. This is a blatant scam . I wish I can add a screenshot of their chat bot and the customer service email that never gets delivered

15 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Fraudulent

I have been using Kuda for 5yrs now, but disappointed recently.

They restricted my account with my funds in it. I was asked to provide some documents which I did but nothing has been done. Chatting in app is a waste of time because the same response you get all the time.

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

A client of mine sent me money for…

A client of mine sent me money for transaction made and for about 24 hours or even more the money is still pending, they didn't cancel the transaction or send to the receiver my client try complaining no result I think kuda is one of the worst bank I ever know the customer service is the poorest run away from it......

3 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I did a sale of my livestock(goats)

I did a sale of my livestock(goats), after receiving money dey put lein on the money received so I provided them with evidence of receipt and transaction receipt that I don't engage in anything fraudulent,I don't have any relationship with the senders they just patronise my business.I think this bank is trying to fraud me, they should better free my money As soon as possible

Name: Daniel Solomon Ugbedeojo
Account details: 3002028148

29 de janeiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Watching kuda carefully

I haven't experienced bad services with kuda yet but I'm worried cos of the negative stories on I've seen on the X app about people losing their hard earned money with kuda negligence.

21 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I was sent a mail that i received a…

I was sent a mail that i received a fraudulent transaction which i responded to the mail that this said transaction was a legitimate one and the customer bought a good from me which he receieved and later went to bank to conplain about it, kuda bank mailed me to give consent to this after which they've placed a lien on my accout without my consent. i was told to submit a court order by kuda bank in which i was informed will cost me 10% of the said transaction , all effort to convince kuda bank has been futile

15 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst customer service experience

They locked my account without a reasonable of specific reason and won’t let me remove my money from the account. I’ve contacted all their emails and social media handles and non of them gave feedback, it’s been going to a week now and this is very frustrating. Money can be transferred into the account but can’t be transferred out of the account, what a total scamming scheme

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Blocking accounts for no reason to claim peoples money.

You guys just block someone's money for no reason. after giving you prove of my transaction you take it and seat for weeks with no respond only to come and tell me again to resend a clear copy, a document that is as clear as even a blind man can read. I need my money to continue my business you guys are destroying people's business. just because you want to take people hard earned money

6 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

BVN REVALIDATION

i don't think this company is controlled by human
and we all know the condition of the country
the bank that I've been using for past 3years
now they affect my business with their stupid BVN REVALIDATION issues.
they have requested alot and i have summit every yet no improvement .please that money is my sweat i need this money to take care of my business

my name is Makinde iyanuoluwa alaba
07050314540
BVN NUMBER 22514000291

7 de maio de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

My account was locked

Hello kuda I'm using your bank for almost 3years and now my account has been locked I've reached all your social media handle your support re not responding

Please I want to withdraw to pay my house rent

19 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Kuda bank is a fraud bank

Kuda bank is a fraud bank . I got a debit card is last two years the card is not working
And on Sunday I transferred 70000 naira to my wema bank. It says successful but it did not reflect and till now the transaction reference is saying does not exist

19 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

ADDENDUM - SHEEP IN WOLVES CLOTHING

Woke up this morning, tried the app again and my transfer went successfully. I have emptied the account. I'm grateful that my punches on every side yielded results. Still, I do not know why it had to take such a long time. Kudah should work on their costumer support.

10 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could rate Kuda zero,i'd…

If I could rate Kuda zero,i'd definitely do.I tried to communicate with customer service when I observed someone was trying to hack my account but no response. After I had changed all my account credentials and tried to access my fund,kuda now told me that they have responded to my complain by restricting my account. Here I am now over five days trying to have the restrictions removed but the customer service is just neglecting me and the Kuda Help line is not even going through and tomorrow is Sallah and I still cant access my fund.

5 de abril de 2024
Opinião espontânea

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