Lamps2udirect Opiniões 

702
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had difficulties finding fluorescent tube (T5 21”) in “daylight”colour (6000K) and could only find ‘warm’ colour type on line. The ‘daylight’ tubes were readily available on lamp2udirect and disp... Ver mais

Classificada 5 em 5 estrelas

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Fornecedor de lâmpadas

Escrito pela empresa

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

702 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(702)

34 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great team at lamps2u

Great team at lamps2u, if they can't find the lamps you need they don't exist. As an electrician I go through alot of lighting and I get it all from Martin and the team. Always go above and beyond, always delivered on time.

20 de setembro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you, Kristen - We hope we can help with you lighting requirements again soon!

Classificada 5 em 5 estrelas

Excellent and Friendly Customer…

Excellent and Friendly Customer Service. Corresponded with the manufacturer to replace a product under warranty very quickly. Also very good at giving advice and suggesting the best product for use case.

Will us this company for all lighting needs in the future. Very nice bunch of people!

6 de setembro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you so much, William! Hopefully we can help again soon!

Classificada 4 em 5 estrelas

Purchased a replacement bulb for my…

Purchased a replacement bulb for my heat lamp, on arrival the new bulb was defective however this was dealt with promptly with a replacement being sent and the communication was excellent.

26 de agosto de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you, Andrew. Hopefully we can make it a 5 star experience next time.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Well packed. Reasonable price. Would use you again.

20 de julho de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you so much, Mark - Hopefully we can help again soon!

Classificada 5 em 5 estrelas

Unusual bulb supplied

supplied an unusual bulb for my ancient Bernina sewing machine. Fast delivery. Well packed. Reasonable price. Would use you again. Will always support small traders rather than Amazon. Thank you

22 de junho de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you Jane - Hopefully we can help again soon!

Classificada 5 em 5 estrelas

Fantastic!

A really great speedy service. Great communication when I had a query. In a word, Fantastic!

7 de maio de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for the fantastic 5 star review, Kerrie - We will hopefully hear from you again soon!

Classificada 5 em 5 estrelas

Replica diplomat slimline light fitting

This slimline under cabinet light was a replica of an old MDF diplomat light and was the perfect replacement for a faulty section ,easy to connect to adjacent existing MDF slimline section , the light was priced competitively an delivered promptly .

23 de março de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Stephen. We hope we can help with your lighting requirements again soon!

Classificada 5 em 5 estrelas

Print delivery well packaged and intact

Print delivery well packaged and intact

2 x 18" fluorescent tubes

Len Short

10 de abril de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive Len, Stephen. We hope we can help with your lighting requirements again soon!

Classificada 5 em 5 estrelas

Ordered Tubes For Smilight Kitchen…

Ordered Tubes For Smilight Kitchen Lights. Quick Delivery And Good Price

3 de abril de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon!

Classificada 5 em 5 estrelas

Excellent service

Rapid processing and delivery of order and in replacing a bulb that arrived broken; it was a fuss free replacement. Would recommend and will buy again

27 de março de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Janet. We hope we can help with your lighting requirements again soon!

Classificada 1 em 5 estrelas

Lamps2udirect !!!

I ordered LED lamps which turned out to be out of stock ( this was not made clear on the website). A week later I emailed to enquire where the order was to be told they would be in stock that Friday. A week later still no delivery so emailed again to be told the goods had been sent and should be with me “imminently” . Two days later I get and email to inform me the goods had “just shipped”. As an electrical contractor I need companies I can rely on and trust so I won’t be placing anymore orders with Lamps2udirect.

28 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for taking the time to leave us a review, Stephen. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Get in touch before ordering and we will sort something out to compensate this negative experience.

Classificada 5 em 5 estrelas

Long tube bulb for kitchen

Had a long tube bulb delivered for underneath my kitchen units, however it was smashed by FedEx en-route !!
I immediately emailed Lamps2udirect with photo evidence.
A gent called Martin immediately responded (I was like WOW), as it was after business hours.
He immediately dispatched another out, which arrived the following day, encased in a long hard cardboard tube and bubble wrap inside (well protected)
Now installed and working great :)
A truly 5-Star customer service experience and I won’t hesitate to shop with lamps2udirect again and I’ll certainly be recommending friends & family, too
Thanks again, Martin :)

2 de março de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, J Salem. We hope we can help with your lighting requirements again soon!

Classificada 5 em 5 estrelas

Very happy with the service

Very happy with the service, lamps2u had what I needed and my order arrived promptly.

1 de março de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Lucy. We hope we can help with your lighting requirements again soon!

Classificada 4 em 5 estrelas

Recent Orders with Lamps 2 U Direct

I placed 2 orders with Lamps 2 U Direct and both were delivered in good time. There was a problem with the second order in that the incorrect bulbs were shipped. However this was sorted out very quickly by the sales team and the correct bulbs were then shipped to me the same afternoon. Hence 4 stars rather than 5 this time!

23 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Classificada 4 em 5 estrelas

Excellent customer service

Excellent customer service, would return in future

24 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Iain. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Classificada 2 em 5 estrelas

Very wanting long waiting

Waited a long time didn’t get my lights. They were very polite and eventually gave me a refund. However after nearly 2months getting the wrong ones due to a “picking/packing” problem but selling items that they actually don’t have in stock. Slow communication via email as they never answered the phone ever, I eventually got a refund after requesting then going to resolution centre. Very disappointed with service

9 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for taking the time to leave us a review, Mary. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Get in touch before ordering and we will sort something out to compensate this negative experience.

Classificada 5 em 5 estrelas

I had trouble finding the particular…

I had trouble finding the particular lamps I needed. I contacted the company and found them to be very helpful. I ordered my lamps and rcvd them within a couple of days.
I will definitely be using them again and would highly recommend their services

1 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Sharon. We hope we can help with your lighting requirements again soon!

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