Lamps2udirect Opiniões 

702
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had difficulties finding fluorescent tube (T5 21”) in “daylight”colour (6000K) and could only find ‘warm’ colour type on line. The ‘daylight’ tubes were readily available on lamp2udirect and disp... Ver mais

Classificada 5 em 5 estrelas

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Fornecedor de lâmpadas

Escrito pela empresa

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

702 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(702)

34 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service. Quick delivery and well packaged. I've used this company a few times now and would definitely recommend.

1 de fevereiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Forest School. We hope we can help with your lighting requirements again soon!

Classificada 4 em 5 estrelas

Very informed that the delivery would…

Very informed that the delivery would take longer than normalized

Very happy as the light is so so good and bright..make me very happy.

We will use again.

10 de dezembro de 2022
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for your positive review, Edna. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Classificada 5 em 5 estrelas

Top Quality Service

Ordered some lamps that I couldn’t find anywhere else, they turned up a couple days later and were packed really well. Will definitely be ordering from Lamps2U again :)

30 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Missing order

Missing order, made an order with this company in January and I’m still waiting!!!! I’ve sent emails etc and nothing has materialised, Avoid this company I believe them to be fraudulent, I will now be pursuing a full refund.

20 de janeiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Hello there - Please confirm your order number so we can resolve this issue for you. We have been moving premises this week, so have been slightly behind getting back to emails (This information is advised on our site), but as of last night we are completely up to date, so I am unsure what this relates to? Can you get in touch - sales@lamps2udirect.com - A contact name would also be useful...

Classificada 1 em 5 estrelas

different item arrived to what i ordered

Ordered LED bulbs and outside light with expected 5-7days shipping time. Weeks go by, no update. Email them and they say they are awaiting stock of outside light. I ask them to send the LED bulbs.. they arrive finally 20days later but they are completely different to what I ordered! and the outside light still isn't in stock. I have requested a full refund with no response yet..

27 de janeiro de 2023
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Hello Malika, Thank you for taking the time to leave us a review. We did get in touch to advise one of the items was out of stock, but delivery for this took longer than expected. You requested a part delivery, which we arranged. We actually sent you a BELL elite GU10 LED which is a better product and double the price of the lamps you ordered. Generally people are happy with product upgrades, but obviously that was not the case on this occasion. Even so, we arranged a full refund and let you keep the lamps.

Classificada 1 em 5 estrelas

useless and ignorant attitude company

useless and ignorant attitude. Ordered some bulbs 18th Nov, waited several days, contacted them by e-mail, got a reply stating they had to order some more as out of stock. Waited again, then asked for update, reply order had been shipped on 1st Dec. Now 9th Dec. have e-mailed them twice for update, no replies and no bulbs. Have now told them to cancel order and refund money. Do I hold my breath???

9 de dezembro de 2022
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for taking the time to leave us a review, Delboy. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Please get in touch with your order number and we will try to sort something out for you!

Classificada 1 em 5 estrelas

What a waste of time

What a waste of time. Simple order for one LED replacement strip. They charge for delivery.

Repeated delays. Weeks go by.We are out of stock. Then our shipment did not arrive. Then it will be here next week. Never arrived no commitment. I ask for a refund. No response

Then it finally arrived today...AND IT IS BROKEN see photos.

You other customers do what you want but I'll never use this firm ever again. Utterly hopeless. Easier to drive to a local store. Pathetic customer service broken bulb, what else is there to say.

Asked for a full refund. I'll follow up with a review update if I don't get one

6 de dezembro de 2022
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

Thank you for taking the time to leave us a review. Things are going much slower than we would like right now. We appreciate how frustrating it must be to wait for delivery and then have them item arrive damaged. We will arrange a full refund for you.

Classificada 4 em 5 estrelas

Will not answer the phone after no delivery.

Accepted order except tubes not in stock on 28th October. I have just had to chase up a refund by email after a month.

22 de novembro de 2022
Opinião espontânea
logótipo da Lamps2udirect

Resposta da Lamps2udirect

We only have one phone line that gets very busy this time of the year! We do urge customers to email us, that way we will come back to you ASAP and you do not have to make a phone call. Thank you for the 4 start review though - It's appreciated.

Classificada 5 em 5 estrelas

Great

Lamps2udirect had the hexagon shaped bulbs I wanted at a very good price

25 de maio de 2022
Opinião espontânea

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