Last Minute Cottages Opiniões 

1664
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The whole experience of searching .It was easy to follow and choose price and dates….The destination couldn’t be more ideal.Customer reviews most helpful.Thank you.

A empresa respondeu

Classificada 1 em 5 estrelas

Hi . You have a listing under Sea Ayr centre appartments . I want to bring to your attention that this place is no where near the photos listed and is indeed a horrible place to stay , I recently... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We stayed at Green Cottage Wirral for my daughter’s 13th birthday and it was absolutely perfect. The cottage was beautiful, spotlessly clean, and had everything we needed for a comfortable stay. T... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a truly wonderful stay at this charming countryside cottage. The location was peaceful and beautifully surrounded by nature, making it the perfect escape from the city. The cottage itself w... Ver mais

Informações sobre a empresa

  1. Casa rural
  2. Arrendamento para férias

Escrito pela empresa

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1664)

106 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Booked for a weekend in December

Booked for a weekend in December , in error I booked 2026 rather than this year
Contacted immediately the hosts who kindly offered me a refund , yet 2 weeks later ignoring messages and emails from booking.com
I’m giving them 15 months notice , so sadly I will not be able to take my grandkids to the Cambridge Xmas market and will have to wait 15 months ! Bitter taste left by this host

21 de setembro de 2025
Opinião espontânea
logótipo da Last Minute Cottages

Resposta da Last Minute Cottages

Hello Suzanne,

Thank you for getting in touch!

I have checked our system but have been unable to locate your booking.

I note that you mention in your review “Booking.com.” Please note that they are a separate company from us, so I would recommend reaching out to them directly to resolve this matter.

All the best,
Katie

Classificada 5 em 5 estrelas

Honest reviews

Easy to search. Honest reviews. Hoping to have an enjoyable break. Lots of photos, good information and easy to book.

24 de setembro de 2025
Classificada 1 em 5 estrelas

Where do I start

Where do I start. No Wifi when we were told there was Wifi. Stairs are horrible and carpet is dangerous. Woven carpet so when you ware socks it’s becomes slippery. Slipped down the stairs, smashed my foot to find out later I have fractured my toe. Went black very quickly. Immediately contacted the owner ref WiFi and my injury, all I got was a sorry. Loss of WiFi we will see what we can do. 36 hrs later, after speaking to a friend and telling the owner he works for BT amazingly they turned up in 1 hour. Strange. Had trouble walking for 2 days. Have asked for some reimbursement and all the owner keeps saying is “ you must go through booking com because of their protocol. I have message and complained to booking com and guess what nothing. The owner has done nothing at all about it. I was recovering from an operation to then be even now in pain with my foot. The owners do not care at all. On arrival not even amount of milk bread butter nothing. Very poor indeed. Not a family Friendly house and if you have youngish children DO NOT STAY HERE. I am now in process of legal action against the client.

2 de setembro de 2025
Opinião espontânea
logótipo da Last Minute Cottages

Resposta da Last Minute Cottages

Hello Jason,

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay didn’t meet your expectations.

I’ve reviewed our records but haven’t been able to locate a booking under your name. Since you mentioned that your reservation was made through Booking.com, it’s possible there may have been a mix-up.

If the review on Trustpilot was left for us by mistake, you may wish to update or remove it so it reflects the correct business — we would be very grateful.

If you’d like to discuss this further, our team would be happy to assist you. Please feel free to call us on 0203 637 0812 at your convenience.

All the best,
Katie

Classificada 1 em 5 estrelas

Paid a deposit and got £0 back.

Paid a deposit and couldn't cancel immediately, in which I was entitled to £0 out of my £160 deposit, robbery.

14 de setembro de 2025
logótipo da Last Minute Cottages

Resposta da Last Minute Cottages

Hello Jay,

I’m truly sorry to hear that you had to cancel your booking — I understand how disappointing that can be.

Please be aware that, as listing agents, your payment is held by your appointed property manager, and unfortunately, we don’t have control over cancellations or amendments on our side.

Before booking, all guests are provided with full access to the property manager’s terms and conditions, which outline the cancellation policy to ensure transparency.

I completely understand how frustrating this situation might feel. I would recommend reaching out to the property manager directly for further support.

All the best,
Katie

Classificada 1 em 5 estrelas

Thanks for cancelling our reservation…

Thanks for cancelling our reservation 3hours and a half after check-in time started (we were on the way and five minutes before arriving he cancelled, we had agreed on that time)
What do we do now ? We're two 20yos women we don't know anyone in the country and we're not well enough to afford 400£ a night each
You should've thought before over booking even tho we booked months ago
Hopefully we find a place to stay or trust me i'll be at your front door sleeping on the porch

12 de setembro de 2025
Opinião espontânea
logótipo da Last Minute Cottages

Resposta da Last Minute Cottages

Hello Clarisse,

I’m very sorry to hear that your booking was cancelled and can imagine how disappointing this must have been.

I would love to assist you with these concerns; however, I have been unable to locate a booking for you.

We are committed to ensuring the safety of every customer. In this case, I have requested further information via TrustPilot and also urge you to contact us directly on 0203 637 0812.

I look forward to hearing from you!

Katie

Classificada 5 em 5 estrelas

Great communication.

What made our experience great, was the great communication, prompt emails and updates, giving us time to organise and have everything ready in time for our holiday.

1 de julho de 2025
Classificada 5 em 5 estrelas

Gave lots of information about the…

Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far with booking no complaints.

27 de agosto de 2025

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