London Camera Exchange - Derby Opiniões 

822
TrustScore: 5 em 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Ver mais

Classificada 5 em 5 estrelas

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Ver mais

Classificada 5 em 5 estrelas

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Ver mais

Classificada 5 em 5 estrelas

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas
  2. Loja de binóculos
  3. Loja de fotografia

Escrito pela empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informações de contacto

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Reino Unido

  • 01332348644

4,9

Excelente

TrustScore: 5 em 5

822 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(822)

2620 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lens upgrade

Very co-operative people helping me with lens upgrade and working around a hospital operation. Taken through the options, arrangement for delivery of my lens was easy and the new lens was delivered on the day agreed. 100%

25 de junho de 2026
Classificada 5 em 5 estrelas

Really helpful

Really helpful. Reserved the camera I was interested in until they had received my part exchange. All emails were answered very quickly and gave me a good price for my camera. Dispatched quickly and well wrapped. The used Nikon I bought was in better condition than I expected so really happy experience with Lce once again.

16 de junho de 2026
Classificada 5 em 5 estrelas

Great service from Rob at the Derby…

Great service from Rob at the Derby store who I was pointed towards via the website to trade in my Z7 and 24-70 f4 s against a Z8 with the 24-120 f4 s.
Kept in the loop at all times and trade in and new kit all sorted between Monday and Friday.
Great service and price!

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service, selling DSLR to LCE

I recently sold LCE a DSLR body and sent a lens for appraisal. The whole process was great, good communication and hassle free postage arrangements using DPD pickup from my local Post Office. The Derby branch handled my case and were in touch by phone on the morning they received my items. They immediately agreed on the quoted price for the camera body, no quibble. Whilst I’m certain I could have achieved a slightly higher price selling privately, the quote from LCE was comparable to other companies. I believe it was reasonable and removed the risk of selling on an e-auction site etc.

They also took a look at the lens and as they had warned me (due to age and lack of service providers) they were unwilling to sell it on. Therefore they made arrangements to return this to me. Again the communication was first rate and I received an hour time slot from DPD on the day requested. The lens was returned well packed and in the condition it was sent.

I received payment into my account within two working days and am highly satisfied with the service. I understand the reasons behind not purchasing my lens, which was only sent following consultation with LCE and without any promises or expectations.

Great service, highly recommend to anyone looking to sell their gear. Cannot comment on purchasing from LCE, but will certainly be looking to use them again in the future.

27 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Item description dosent match. On add they say camera is in 5 star condition and when i got the delivery i realised it is just a 3 star one

The 5 star rated camera got a lot of scrathes and faded one. Its very sad and poor service by derby LCE branch.

29 de maio de 2026
logótipo da London Camera Exchange - Derby

Resposta da London Camera Exchange - Derby

Dear Arathy

Thank you for taking the time to leave a review. We are sorry to hear that you are not entirely satisfied with your purchase.

Having looked at the images provided, the item appears to be a very nice example, complete with original packaging instructions and it includes a glass LCD cover.

However, if you decide you would prefer not to keep it, please contact our Derby branch, who will be happy to arrange collection at no additional charge and process your refund.

We apologise for any disappointment and appreciate your feedback.

Kind Regards

Your LCE Team

Classificada 5 em 5 estrelas

Agreed to delayed delivery

I wanted a particular lens from the Derby store but could not accept next day deliver due to work commitments. I ordered the lens online and they agreed to hold shipment until an agreed date. Lens arrived on the agreed date and the mint condition of the lens was exactly as described. Very happy.

20 de maio de 2026
Classificada 5 em 5 estrelas

Great communication and items as described

I ordered a camera and lens from the Worcester and Derby store (online). Great communication from both teams and the items came well packaged and as described. I would recommend LCE based on my experience and will be looking to purchase from them again in the future. Many thanks.

23 de maio de 2026
Classificada 5 em 5 estrelas

Excellent as always

Used LCE loads of times for used gear. Items are always a described and next day delivery never fails. This time was no exception. Used lens rated 4* was pretty much mint condition.

26 de maio de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais