I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Ver mais
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Leia as opiniões dos outros
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Ver mais
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Ver mais
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contacto
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Reino Unido
- 01332348644
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to deal with and fast support.
Have dealt with LCE for over twenty…
Have dealt with LCE for over twenty years, always good service. Excellent part/ ex service too.
Been shopping with LCE for 35+ years…
Been shopping with LCE for 35+ years never ever been treated anything other than as a valued customer NO matter WHAT store
On-line purchase
On-line purchase, so no contact took place. However, communication and delivery updates were excellent. Item well packaged and delivered on time.
Excellent service
Excellent service. Extremely quick to purchase and dispatch goods with good communication throughout. Purchased a second hand camera and exactly as described. Would 100% use again.
Lens stuck
Unboxed and attached to my camera, it worked fine until I adjusted the zoom and has now been stuck in the 280-300mm mark, unsure if the product was damaged during delivery or if this is a common issue with that particular lens.

Resposta da London Camera Exchange - Derby
Leica D-Lux 8 - Used Item
LCE came up with the goods as usual! The Leica D-Lux 8 was well priced and exceeded my expectations in its condition. I called the shop to arrange a delayed despatch so the camera arrived at an appointed time and communication was good.
2nd time we have used London Camera…
2nd time we have used London Camera Exchange and items arrived on time.
Excellent service and competitive prices for genuine parts.
Excellent service
Excellent service. The sales team were very quick to resolve a mistake that I made during the online process with good communications. The lens I bought was exactly as described and delivered on time.
Staff helpful, knowledgable, and curteous. Deffo recommend!
Had the leneses I wanted at the price I wanted in the condition which was damn good too! Staff helpful, knowledgable, and curteous.
Deffo recommend!
Part Exchange so easy for upgrades.
Item in top condition and excellently…
Item in top condition and excellently packaged
Really good service
Really good service, helpful over the phone, excellent price and fast delivery
All good
Speedy delivery, lens arrived well packaged and as described very happy.
Great response time
Great response time, service and delivery arrangements from Rob at the Derby store following an online purchase
First Class Service as always
First Class Service as always. Nothing is too much trouble.
They keep you updated at every stage of your purchase.
Thank you..
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