We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Lee longlands have been great to me, their service from start to finish has been amazing. But the delivery guys Will & Lewis are 2nd to none. They went above and beyond when delivering my sofa. Thanks... Ver mais
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Ver mais
A empresa respondeu
Absolutely fantastic from start to finish. From the sales team (Andrew) in the showroom to the delivery team (Tony & Kane) who were amazingly friendly, careful, polite and understanding when I cou... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contacto
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
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They were extremely helpful
They were extremely helpful, quoted a few options for me with no problem. Very efficient. Thanks
29 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our team was extremely helpful and took the time to provide you with several options to help you make the right choice. Delivering efficient, friendly service and ensuring our customers have all the information they need is exactly what we strive for.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
I found the sales expert Khanak very…
I found the sales expert Khanak very friendly and personable and gave me time and space to decide.
22 de julho de 2026
Resposta da Lee Longlands
We're delighted to hear that Khanak provided such a friendly and personable service during your visit. Giving our customers the time and space to make the right decision without any pressure is exactly the experience we aim to provide, so it's wonderful to know this was reflected in your visit.
We'll be sure to pass your kind words on to Khanak—she'll be delighted to know her helpful and approachable manner made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Adam and Carl delivered ours table with…
Adam and Carl delivered ours table with great care, unpacked it, placed it in room and took all rubbish away. Thank you lads keep up the great work 🤗
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
A special thank you to Beth for being…
A special thank you to Beth for being so patient and helping us with our furniture choices. I recommend Lee Longlands for their friendly, efficient service, and being spoilt for choice!
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that Beth made your experience such a positive one. Taking the time to be patient and help our customers find the perfect furniture is exactly the service we strive to provide, so it's fantastic to know Beth was able to support you with your choices.
It's also lovely to hear that you would recommend Lee Longlands for our friendly, efficient service and wide selection of furniture. We'll be sure to pass your kind words on to Beth—she'll be delighted to know her efforts were so appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Adam & Carl were both polite & chatty
Adam & Carl were both polite & chatty. Very quick and efficient delivery. Both a credit to lee Longlands
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Superb and friendly staff
Superb and friendly staff! They waited 5-10 minutes for me to get back for an early delivery and were very understanding. Many thanks to Mark and Lewis for their excellent service. :)
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Sofa access assessment
Had an access assessment on a sofa delivery today from Tony and Kane- good communication arrived on time and did a top job all round
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Excellent product excellent price…
Excellent product excellent price excellent service
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Mark and Lewis were so helpful throughout the process. Our delivery team takes great pride in providing a professional, efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
The delivery was smooth and quick
The delivery was smooth and quick!
Mark and Lewis were very helpful.
29 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Mark and Lewis were so helpful throughout the process. Our delivery team takes great pride in providing a professional and efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
We have waited nearly 4 months for our…
We have waited nearly 4 months for our order to be completed. We have chased and chased . The two chairs came reasonably quickly , but the headrest which were an essential part of the order didn’t come. After numerous chases with very little response we received one headrest. We couldn’t believe it after all this time . They then asked for a further £35.00 to complete the order which would take another four weeks . We still haven’t received the unit and I did pay the £35.00.
I will never use this company again.
28 de julho de 2026
Resposta da Lee Longlands
Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience and completely understand your frustration. Waiting nearly four months for your order to be completed, having to repeatedly chase for updates, and then receiving only one of the two headrests after such a long delay is far from the standard of service we aim to provide.
We also appreciate how disappointing it must have been to then be asked to pay an additional £35 to complete your order, particularly after the delays and inconvenience you had already experienced. We sincerely apologise for the poor communication and the lack of timely updates throughout the process.
Your feedback has been noted and will be shared with both our Customer Services and management teams, as it highlights areas where we clearly need to improve. We genuinely regret that we have let you down and that this experience has left you feeling unable to shop with us again.
Thank you again for bringing this to our attention, and we sincerely apologise for the disappointment and inconvenience caused.
Warm regards,
The Lee Longlands Team
Delivery service
I’ve got to say Carl and Frank who delivered our furniture today were the most helpful and polite delivery drivers I have ever come across. I can only give them 10 out of 10 absolutely super service.
28 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Carl and Frank were so helpful throughout the process. Our delivery team takes great pride in providing a professional and efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Tony and kane delivered out 3 piece…
Tony and kane delivered out 3 piece sweet today they were very helpful and polite
28 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that Tony and Kane provided such helpful and polite service when delivering your new three-piece suite. Our delivery team takes great pride in ensuring every delivery is carried out with care, professionalism, and a friendly approach, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Tony and Kane—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We hope you enjoy your new three-piece suite for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Great delivery today by Tom and Kane 👌
27 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you for your fantastic feedback!
We're delighted to hear that Tom and Kane provided you with a great delivery experience. Our delivery team works hard to ensure every delivery is carried out professionally and with care, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Tom and Kane—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Pathetic customer service.
This company has an extremely poor customer service department where promises to follow up are repeatedly broken. It is a wonder that they are in business.
24 de julho de 2026
Resposta da Lee Longlands
Thank you for taking the time to leave your feedback.
We're very sorry to hear about your experience and sincerely apologise that our customer service has not met your expectations. We understand how frustrating it is when promised follow-ups don't happen, and we appreciate the disappointment this has caused.
Providing reliable communication and keeping our customers informed are fundamental to the service we aim to deliver, so it's clear we've fallen short on this occasion. Please be assured that your comments will be shared with our Customer Services and management teams so they can review what has happened and identify where improvements are needed.
We genuinely regret that your experience has left you with this impression of our company, and we apologise for the frustration and inconvenience caused.
Warm regards,
The Lee Longlands Team
Super smooth delivery by Tony and Kane
Super smooth delivery by Tony and Kane, from Lee Longland's delivery service, who were very patient and respectful of our home and took great care in delivering our new furniture. Very happy. Thank you
24 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Tony and Kane provided such a smooth delivery experience. It's fantastic to know they were patient, respectful of your home, and took great care while delivering your new furniture.
We'll be sure to pass your kind words on to Tony and Kane—they'll be delighted to know their professionalism and attention to detail made such a positive impression.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Good selection and service
Good selection. Ordered dining table, was told it would take 5 weeks to deliver. Came in much earlier. Delivery drivers (Nathan/Lee) were very prompt and assembled it very quickly. Great experience so far
27 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you were pleased with our selection and the service you received. It's even better to know that your dining table arrived much sooner than expected and that this was a pleasant surprise.
We're also thrilled to hear your kind comments about Nathan and Lee. We'll be sure to pass your feedback on to them—they'll be delighted to know that their prompt delivery and efficient assembly helped make your experience such a positive one.
Thank you again for choosing Lee Longlands. We hope you enjoy your new dining table for many years to come, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Friendly and very helpful
Friendly and very helpful, would certainly recommend, not pushy like some companies
26 de julho de 2026
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that you found our team to be friendly and very helpful. Providing a relaxed, no-pressure shopping experience while being on hand to offer expert advice is exactly what we strive for, so it's wonderful to know this stood out to you.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing Lee Longlands. We look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
We had our Sofa's delivered today by…
We had our Sofa's delivered today by Nathan and Lee. They were fantastic and couldn't be more helpful.
27 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Nathan and Lee made such a positive impression during the delivery of your new sofas. It's fantastic to know they were so helpful and ensured everything went smoothly.
We'll be sure to pass your kind words on to Nathan and Lee—they'll be delighted to know their friendly and professional service was so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Resposta da Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Personal service.
Personal service.
Quality beds. Felt comfortable to ask questions responses were knowledgeable.
I feel happy to return for further assistance in the future.
Thank you Steve.
26 de julho de 2026
Resposta da Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
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