Leisure Lakes Bikes - Leeds Opiniões 

132
•
TrustScore: 4.5 em 5

4,7

78 - 84 Crossgates Road, LS15 7NL Leeds, West Yorkshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Team allways very helpful with any questions , which i reeled of about 12 to Luke and what he couldn’t answer he asked another team member . the store is well stocked but not to cramped . This visit w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

went to the York Road Leeds branch to get a new bike helmet. I had a rough idea of my head size , one of the staff asked if I needed help I said I was interested in a Troy Lee Designs A3 helmet. He he... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Further to my 1 star review of the Bury store, Paul from the Leeds store (where I had bought my saddle originally) called me to try and sort this. He sent a colleague to the warehouse to find a sadd... Ver mais

Classificada 3 em 5 estrelas

Straightforward to buy on line from Ulverston branch at £1,100 off for Di2 carbon, hydraulic disc ORRO STC 2023 road model. Transferred to Leeds branch to collect while up visiting relatives in Harrog... Ver mais


Informações sobre a empresa

  1. Loja de bicicletas
  2. Centro de recreação
  3. Loja de reparação de bicicletas

Escrito pela empresa

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Escrito pela empresa

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Informações de contacto

  • 78 - 84 Crossgates Road, LS15 7NL, Leeds, West Yorkshire, Reino Unido

  • 0113 232 8483

4,7

Excelente

TrustScore: 4.5 em 5

132 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 82% das suas opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(132)

1349 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Good experience

Good experience, just a little disappointed at finding a scratch on the paintwork of my 3 grand bike ,50 pound voucher was welcomed though .decent bike shop will shop again

2 de julho de 2022
Classificada 1 em 5 estrelas

Parts have been damaged twice

Parts have been damaged twice when stored at the Crossgates shop. When bits have fallen off a new bike after less than a few months. Nothing is leisurelakes fault or warranty. Selling bikes as mountain bikes that they say aren't when bits drop off that they fitted. Loose parts just tightened up not replaced when damaged. No apologies just you should have checked it more often. Even after they had just supposed to have serviced it. Straight out of the shop derailleur catching in the wheel when put into first gear.
Had been left in second gear to hide that it hadn't been checked or they knew they had damaged it. Blamed 14 year old .

Surely,
If the derailleur was catching the chain when the bike was took into the shop for the 6 month service. It would have been spotted and corrected as PART OF THE SERVICE??
Or was it the service that wasn't completed?
Either way my son could have been hurt, If the derailleur had gone fully into the Wheel.

A real shame as some of the mechanics there. seem really keen to help. but the manager Wayne refuses to repair despite making lots of online promises

29 de junho de 2022
Opinião espontânea
logótipo da Leisure Lakes Bikes - Leeds

Resposta da Leisure Lakes Bikes - Leeds

Please accept our apologies for the poor service you have received, we would like to get your son's bike back into our store and give it a thorough service. Please contact Wayne our manager at the Leeds store on 0113 232 8483 and we can arrange a good time for you to drop the bike off or we can collect the bike from you next week.

Classificada 5 em 5 estrelas

Quality service

I bought a few bits from leisure lake which all came super early! Went to the shop to pick them up and ended up buying some more stuff while I was there.
Great friendly staff, very knowledgeable and helpful.

They also have great stock, with some awesome bikes!

Definitely worth a visit.
5 stars ⭐️

21 de maio de 2022
Classificada 5 em 5 estrelas

Shotgun Pro

Fantastic service by Leisure Lakes Bikes. The special seat and handlebars for my granddaughter was perfect. Thank you for your great prices, customer service and fast delivery.

18 de maio de 2022
Classificada 5 em 5 estrelas

Great

Great, the team built the bike quickly and went out of their way to deliver it to me on time.

2 de março de 2022
Classificada 4 em 5 estrelas

Click and collect order process…

Click and collect order process promptly and efficiently. Very helpful in-store. Also had a good selection of winter gloves and I ended up buying a pair in store. Only slight negative is during a time of compulsory masks in shops I would have preferred all the staff to have been masked when near the customers rather than just some.

6 de janeiro de 2022
Classificada 4 em 5 estrelas

Bike purchase

Very happy with the purchase of the bike online.
I ordered the bike to be delivered to my house and there was a slight error that it had been delivered to the store. ( hence only 4 stars)
I had to phone the store to see when the bike would be delivered and ‘Mike’ was very helpful.
The bike came when expected and the driver was also very friendly and helpful.
I would use this company again.

15 de dezembro de 2021

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