I’m really not the kind of person who leaves reviews but I just visited Northampton leisure lakes in go outdoors and had Alex who was a star , very very helpful and sorted what I needed and even fitte... Ver mais
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Leia as opiniões dos outros
We ordered a dirt jump bike from leisure Lake bikes and received really great service. We are informed of every process of our order and the staff were very helpful on the phone. Our bike arrived on t... Ver mais
Great service from Leisure Lakes Bikes. Ordered a replacement bell for my wife’s bike and it was delivered to Scotland two days later. I had never used this company before but would not hesitate to us... Ver mais
Great price on Helmet but after ordering informed it was actually out of stock, the system had somehow been wrong. Good communication and apologies with money back but unfortunate this happened. Order... Ver mais
Informações sobre a empresa
Escrito pela empresa
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Escrito pela empresa
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Informações de contacto
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, Reino Unido
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered a helmet online and then rang…
I ordered a helmet online and then rang to explain that I had to get it next day. They made sure it was packed and shipped in time for my trip . Superb service
After ordering a child's helmet
After ordering a child's helmet, I was informed that it was out of stock. How many times did this happen as the helmet still remained on the website. I have since ordered another helmet which was in stock [at a higher price]. I have now received the replacement helmet with no further problems.
Bought an amazing electric MTB from…
Bought an amazing electric MTB from them. They were extremely helpful and knowledgeable and spent time with me setting it up and explaining all the parts. Would highly recommend!! Even came out to help me fitting it into my car
Boys had a great time at the park
Boys had a great time at the park , well ran & organised.
Unfortunately 1 of the boys had an accident dealt with effectively.
Unusually for a large chain
Unusually for a large chain, they are very helpful and efficient in sending items out. Will use again
Customer service was spot on and sorted…
Customer service was spot on and sorted out the correct parts I needed.
Good price and efficient service.
Product available in stock and…
Product available in stock and delivered without delay.
Order from Leisure Lakes Bikes
I found the website easy to find what I wanted. Order was placed. Kept updated on delivery. Item received in good time. Very happy. Would recommend this site
UPDATE Review
UPDATE. 18 months ago I wrote a glowing review for The Edge Cycleworks in Lancaster.
I bought a Trek Pro Caliber 6.
It is excellent tough fast reliable no problems whatsoever and it looks great in it's red with black components.
It's easy to give a good service to a customer and be nice to them when they are potentially going to make a purchase. Want to say that over the last year and a half the staff have continued in the same spirit providing myself my daughter and several friends a top quality service always doing there very best to accommodate me often with very short notice re fixing pictures ect. The staff are friendly and knowledgeable professionals with many years of experience of both riding and bike mechanics. A real pleasure to deal with, highly recommend ed. Paul F. Lancaster
Great product at a fair price delivered…
Great product at a fair price delivered quickly.
Cannot recommend highly enough
Can’t fault the service I got from them…
Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy
Do not rely on your product being at the branch if you decide to collect
I drove from London to collect my helmet from the Leyland branch, only to be told 5 minutes before arrival that it was at the Wolverhampton branch. Quite a wet and nonchalant apology. Went to Wolverhampton and once again, very little in the way of concern for what happened. I'll avoid buying anything from them again. Mistakes can be made, but not caring at two branches sums up their business's interest in customer service.
Update: so that’s total rubbish, your website gave that store as the pick location for next day, not that I would be able to get it from there 2 weeks later. You messed up, it is what is. Your staff admitted there was also a mistake made. Don’t put you mess up on me or insinuate I couldn’t understand your website and think I was buying something for next day collection for two weeks later.

Resposta da Leisure Lakes Bikes
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Allowed me to look at alternative bikes when my 1st choice was unavailable, which enabled me to purchase the bike I have and giving me the choice of a free bike service within 3 months of purchase. Would certainly recommend them!
Great communication helpful and friendly
Great communication helpful and friendly
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