Lancaster Gate Assistance Opiniões 

I was contacted by Jack regarding a new claim and it was a very simple process, Jack explained all the next steps and answered any questions or concerns I had

I work alongside Lancaster Gate and have nothing but praise for them and their work. Nothing is ever too small for them and considering they are a relatively small sized team, they are always so attentive.

Particular praise has to go to Georgia who I have dealt with predominantly. She is a credit to the company and whenever I need assistance, she never fails to provide.

Shoutout to Aaron & Jack as well who are also two individuals I must praise.

Keep up your outstanding service, I look forward to working with you further.

Very easy to arrange, staff were patient, understanding and helpful. The engineer that collected my damaged bike (Andy) was very good. It helped to have someone that is themselves a biker and knows what they are doing. Everything I needed to know was explained. Hopefully all will be well. If you are unfortunately in the position of having a bike accident, I would recommend this company to help you.

Very Good! I recommend.

I had a wonderful call from Sadie, who checked in with me in a warm and genuine call and talked me through options for the future after my recent crash. She made me feel more hopeful and in control of how my day-to-day might look in the meantime of everything being settled. Thank you again to such a wonderful member of staff!

Andy was brilliant this morning came well on time and his customer service was top tier , thank you ever so much -Vinnie

Really helpful ,have a clear understanding of what is going on and assisting with any questions I had making sure I knew what was going to happen definitely recommend

Molly was extremely helpful and explained everything fully to us. Great service

Molly is great, kept us well informed through out the process keeping it stress free and easy to make the claim very helpful and thoughtful pleasure to deal with.

Sadie was very helpful with explaining the claims process, our options and getting the claim logged after my son was knocked off his motorbike by a car driver. She was patient and knowledgeable with my questions and made sure I was happy with the next steps. Exactly the kind of clear guidance you need after an unsettling experience. Thank you for your assistance!

Really easy to talk to and understanding of the situation , really clear communicators , all round really impressed

Jack was great at running me through everything very good service.

Best service thank you

Andy was fantastic delivering my hire bike. Took time to go through everything and made me feel at ease with the difference.

Credit to the company

An outstanding customer service provided by Ms Molly Prest, very kind and very polite.
Always willing to help and very good listener, an outstanding communication, always explaining all my options and the terms and conditions. Ms Molly Prest was charming all the way through the phone call.
I will be recommending this company to family and friends.
That was an amazing experience, I had and a pleasure to be talking to a very experienced and knowledgeable customer service provided by Ms Molly Prest and a very good value for the company services.
Well done!

Very nic service very nic parsan good service
Daz this parsan is very good service
Thanku 🙏🙏🙏

Experience was great thanks to Dave Morris, was really friendly and helpful. Communication was great and he helped make a bad situation a bit better for me.

Great help to me much appreciated

She was very helpful, I thank her.