LifePharmacy Online Opiniões 

456
TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Shocking, rude, obnoxious staff! Ordered and paid no confirmation received had to ask 6 times for confirmation and if it was being dispatched. Paid £8 for next day delivery it's been 72 hours and... Ver mais

Classificada 1 em 5 estrelas

No need to buy from Life Pharmacy, because other pharmacies are happy to deliver medicines even when paying by cash. I've already started placing my orders elsewhere. There's no reason for me... Ver mais

Classificada 1 em 5 estrelas

I order online service its very but i wait my order almost 2hrs In then i got notification they said i wait 24 hrs to 48 hrs they are checking to the warehouse FYI LIFE PHARMACY IF THE ITEM ITS N... Ver mais

Classificada 1 em 5 estrelas

Really disappointed with Life Pharmacy in Abu Dhabi. I bought an item at Yas Mall and needed to exchange it the next day (unopened, with receipt, within their 7-day policy). Since I was leaving... Ver mais

Informações sobre a empresa

  1. Farmácia

Escrito pela empresa

At LifePharmacy, we aim to deliver outstanding quality healthcare products at competitive prices . We provide a complete healthcare solution with online doctors, NHS and private prescriptions and traditional pharmacy products such as fragrances, over-the-counter medicines, vitamins, healthcare electronics and much more. Everything comes with personal service that you can expect from a excellent local pharmacy. Feel free to read excellent reviews on Trustpilot and give us a try.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

456 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(456)

26 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I ordered vitamin E oil from…

I ordered vitamin E oil from LifePharmacy. There was a delay in Royal Mail delivery and I had to email LifePharmacy customer service inquiring about my order. I was pleasantly surprised how promptly they responded to me. As they had already dispatched the order they could not advise why there was such a long delay in delivery and offered either to send a replacement or give me full refund. I requested a full refund. And on the same day in the evening my order was delivered. I wanted to pay back the outstanding money but LifePharmacy kindly offered me to keep the item without payment for the inconvenience and a sign of good gesture. I really appreciate it. Overall, great experience and support from the customer service team.
Many thanks!!😊

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Complete waste of time

Ordered some aftershave and then received an email several days later stating that it wasn't in stock. If it wasn't in stock, then why did your site allow me to order it? A complete waste of time and won't be using again

7 de agosto de 2024
Opinião espontânea
logótipo da LifePharmacy Online

Resposta da LifePharmacy Online

Dear Customer,

We apologise for the inconvenience caused.

Our stock levels always fluctuate especially during special promotions that we run on regular basis. It just happened that the aftershave you ordered went out of stock at the time of your order due to popular demand.

We tried to source the item from our suppliers but the could not give estimate time of availability.

As a result and to avoid further delays, we refunded your order in full and sent confirmation email at the of your order.

We again apologise for the inconvenience caused.

Kind Regards

Classificada 1 em 5 estrelas

Poor Customer care service

Poor Customer care service . Not received the medicine still ( ordered next day delivery )

I ordered an urgent medicine with an extra amount for next day delivery . Haven't received the order still . The phone number 02075118292 is not all working . No proper service ! Hectic !!!!!!!!!!!!!!

21 de junho de 2024
Opinião espontânea
logótipo da LifePharmacy Online

Resposta da LifePharmacy Online

Dear Customer,

We apologise for any inconvenience caused.

We're not able to locate your order/details as you have not provided with your order reference number. If you're not able to reach us on our number, you can always email us at customercare@lifepharmacy.co.uk so that we can help you further.

To further add; Next Day Delivery depends on product availability and date/time of order. We're not able to fulfill Next Day Delivery on weekends/bank holidays and orders must be made before 12.30pm in order for the item to be sent on the same day.

Please read our terms/conditions on 'Next Day Delivery' for more information: https://www.lifepharmacy.co.uk/delivery-info

Hope that helps.

Regards

Classificada 1 em 5 estrelas

Bad service every time I order online…

Bad service every time I order online with delivery saying that it will be delivered before 6 pm but I have to keep calling them many times to receive it late at night and sometimes the following day even I have to remind them

4 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have used Life Pharmacy Marina View always

I have used Life Pharmacy Marina View for 19 years and always had great attention, and always very helpful at all times. Their prices are very good and it's wonderful to receive vouchers too! I will always buy from them. Sincerely Mrs A. Gray

26 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service

I ordered some painkillers for a bad back as my GP advised me to take otc when regular ibuprofen doesn’t work. They cancelled my order for frequent use. The last time I had ordered was 3 months ago. Don’t use this company. They don’t even know the correct guidelines on the medication they sell. They expect you to waste your GP time with minor conditions.

18 de novembro de 2022
logótipo da LifePharmacy Online

Resposta da LifePharmacy Online

Dear Customer,

Thank you for using LifePharmacy Online.

We totally understand your concern & frustration but according to order history, we have seen a pattern of regular orders every few months for the same medication.

The health & safety of our customers are our top priority and as we cannot see you in person; our pharmacist with online protocols, we cannot send medications of this nature to one customer on regular basis. Your GP may prescribe this medication as they physically can see you and determine your symptoms but we have to take the safer approach. We don’t want to be an online pharmacy who just takes our customer’s money but want to make sure our customer’s wellbeing comes first. We hope that you understand this matter from our perspective.

We're very disappointed that you have left this negative feedback on Trustpilot as you didn’t give us a chance to reply to your email beforehand. Also, we have successfully delivered your previous orders without yourself giving us positive feedback in the past.

We would appreciate it if you can remove the negative feedback on Trust Pilot and provide us with a positive feedback.

Kind Regards

Classificada 2 em 5 estrelas

I ordered Carolina Herrera 212 Men Edt…

I ordered Carolina Herrera 212 Men Edt 100ml Spray from them due to having cheapest price and decent reviews. I raised order 4 days ago. The weired thing is that I have not received any condirmation email but the payment was processed immediately. I can only see the details of order in their webpage and my bank account. This is the first time I did not receive any confirmation mail for my purchase but payment was taken imemdiately. The order is still being processed on their webpage. I lost my belive that this thing will be delivered. There is no option for order cancellation, the only way is emailing them which I already did. The first and last experience for me with this webpage.

2 de agosto de 2022
Classificada 3 em 5 estrelas

Order cancellation

Ordered online after indicating in stock. After payment done order cancelled and still now no refund and no where to call as the customer support number only reading covid messages .
Better avoid such irresponsible companies for online purchase

21 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I love this local family owned…

I love this local family owned pharmacy. The owners are so delightful & great people. Service is top notch. So glad I found this place instead of having to deal with the big franchised impersonal pharmacies.
Thank you for your great service!

12 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely useless

Absolutely useless, avoid,

21 de setembro de 2021
logótipo da LifePharmacy Online

Resposta da LifePharmacy Online

Dear Customer.

We apologise for any inconvenience caused; you've not provided any information in the negative feedback; please contact us on our number 0207 5118292 or via email at customercare@lifepharmacy.co.uk so that we can help you further.

Kind Regards

Classificada 5 em 5 estrelas

GET YOUR PCR TEST HERE!!!!

I would like to thank all the staff including shamsa knightsbridge store

I would not recommend any other place to take a PCR Test then here. Service is absolutely brilliant. Received the results within 24 hours . Had a misspelled name ...contacted them via WhatsApp and they changed it right way. Guys get your PCR tests here !!!!

16 de julho de 2021
Opinião espontânea

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