Dylan was very considerate, in what for me, was a very difficult telephone conversation. He discussed my situation thoroughly, in order that an affordable solution could be reached. Throughout, he to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
i didn’t get his name who i spoke to but he was absolutely brilliant with me, answered all the questions i had and also sorted out a very good plan for myself. couldn’t have wished for anyone better t... Ver mais
A empresa respondeu
On contacting Link i had the pleasure of talking to Emma. I have been through a lot lately and Emma took the time to ask me about my wellbeing somthing that is very rare in people now days. We the... Ver mais
A empresa respondeu
Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Link Financial Outsourcing
Escrito pela empresa
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Informações de contacto
Reino Unido
- www.linkfinancial.eu
4,1
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
what have you got to do to speak to…
what have you got to do to speak to someone from this company? Emails not replied to and phone calls never answered- beyond frustrating!!
6 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Jo was a very nice lady very helpful…
Jo was a very nice lady very helpful and gave good clear answers to help me understand everything thank you Jo
6 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Had a fantastic conversation with Kye
Had a fantastic conversation this afternoon with Kye, who made the whole process very relaxed and informal. All the information was both concise and easily digested. I'm extremely happy with the whole process from start to finish.
5 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
so far completely ignored
So far I have left 5 voicemails and sent 6 emails to both the info and complaints mailbox and had no reply to anyone. I am trying to get help with a case of identity theft that is affecting my credit score, all agencies I have spoke to, have said it needs to be the debt management company. Please can somebody help !
5 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Impossible to get in contact with!
I have received a letter from Link, have tried numerous times to get in contact with them and they are impossible to get hold of! How can people come to agreements if they are impossible to contact! It's appalling
5 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Poor Communication
I have tried on numerous occasions to contact this company by phone, and after been put on hold for up to 45 minutes at a time, they then hang up on me. I am happy to come to some sort of agreement however if communication is difficult or non-existent how can I find a solution to the issue. Very unprofessional
5 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
The advisers were very polite and…
The advisers were very polite and helpful. They explained everything clearly.
1 de maio de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
I have nothing but issues with this…
I have nothing but issues with this company, emailed them 3rd April and three times since this date using 4 different email. They have chosen to ignore me. This has also happened several times before. They do not want to help
2 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Good visitor who realised that because…
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and professional. He will tell you agreement was sorted immediately. Perhaps Lloyds bank will take lessons from you about employee service training. Muchas Grasius. Mr Ronald Toombs.
30 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 4 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Amber was lovely and put me at…
Amber was lovely and put me at ease.Talked me through everything.
27 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Jack was really helpful
Jack was really helpful and understanding of my situation, he listened and provided the best support where possible
27 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Worst company ever
Worst company ever, never answer the phone, wrote to me saying I have not paid and broke my agreement! That's funny, I dont have an agreement with them.. maybe that why.. hopefully they take me to court :) I can have fun with them then
27 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the service you received. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Very helpful and friendly to deal with…
Very helpful and friendly to deal with and compassionate
24 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
These guys simply do not answer the…
These guys simply do not answer the phone at all 3 days of trying to ring then with no answer I can hum the full trumpet waiting song
24 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Very happy with the service
24 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Honestly this company are the worst
Honestly this company are the worst. I continually have to chase them. No one answers the phone or gets back to you. I can’t wait to pay off this settlement (that’s why I’m trying to speak to someone) and be done with them. Awful
24 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link happy to ignore data protection law
Wrote to this company's data protection officer in February this year to make subject access request. There has been no response to this at all, despite emailing them two further times following my initial request. It would be seem this company does not abide by the data protection act and happy to ignore customers lawful right to request their information that the company holds. It makes me wonder what they are trying to hide.
22 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us, and we are to hear that you’ve received a response to your request and we completely understand your frustration. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke with today was very…
The person I spoke with today was very nice and kind, he explained all I needed to know thanks.
20 de abril de 2026
Opinião espontânea
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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