Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Ver mais
A empresa respondeu
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Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Ver mais
A empresa respondeu
First time I've bought from LGC, online, and won't be the last. Competitive prices, good website, easy ordering, kept informed throughout and fast delivery.
A empresa respondeu
An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here... Ver mais
A empresa respondeu
My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Ver mais
A empresa respondeu
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
16-18 Shelton Street, WC2H 9JL, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da London Graphic Centre
Easy to order online. Goods arrived very promptly. Well packaged and in perfect condition.

Resposta da London Graphic Centre
I bought pencils that are difficult to find, London Graphic Centre had them and a good price. Super easy to buy online and quick delivery. Excellent!

Resposta da London Graphic Centre
Excellent service. Item well made, arrived in good time and just right! Excellent packaging.

Resposta da London Graphic Centre
On 28/11, I ordered a Midori Hibino diary (£49.50) and paid £6.95 for next working day delivery. It is now the 7th of December, and DX Delivery failed to deliver my order despite my numerous attempts to contact them and multiple re-delivery bookings.
I have already sent 3 e-mails to the customer service (London Graphic Centre) and still no reply.

Resposta da London Graphic Centre
Nice selection of products, but useless at actually delivering orders. £4 delivery for an A6 sized book? Really?. 3 - 5 days quoted which is now looking like it will by 7 days based on the untracked nature of the postage. I reached out to support but no response yet.
Won't use again, useless.

Resposta da London Graphic Centre
London Graphic , seem to a good site with good prices.
But I hadn't realised they use DX for (non)delivery. Hence the missing star!
1 box out of 2 turned up..
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Edited after all boxes now delivered and excellent customer services. 5 stars now.
Spoke to Zoe in LGC customer service. Who was really helpful, who contacted DX to allow redelivery with a signature.

Resposta da London Graphic Centre
Excellent products and product range. Excellent staff.
Bad point: They use dx delivery (dx express) to deliver products, the cheap option. Dont order online. If you do order online, make sure they use UPS or DHL. Saving a few quid on delivery is a bad bad choice for a company.
As of today no response from their customer services. Consider their site says 24hours for a response.
The order was made over a week ago now.

Resposta da London Graphic Centre
Obvious and navigable website, prompt customer service, delivery on time.
Fast delivery, Well packaged products and good prices

Resposta da London Graphic Centre
Great products for a good price and arrived swiftly

Resposta da London Graphic Centre
Paid extra for next day delivery but order didn’t arrive. Received a “tried to deliver” message but no effort made to deliver when I was definitely at home waiting for the delivery. Order eventually arrived 24 hours late.

Resposta da London Graphic Centre
It was easy to order and the items arrived when stated in good condition

Resposta da London Graphic Centre
Had what I wanted in stock and delivered quickly

Resposta da London Graphic Centre
It was easy to order, website is clear. The contact I had previously was easily and efficiently dealt with.

Resposta da London Graphic Centre
Excellent customer service, and this is such a rare feature of retailers these days! A faulty product was sent once and the company refunded me straightaway having shon them a photograph. I also had to cancel an order the next day and they arranged for this without any quibbles. Their response by email was quick, professional and friendly, and very personal. And their actions always prompt.
The products are varied, competitively priced and of good quality. It is always my first port of call when I need art supplies and would not hesitate to recommend them!

Resposta da London Graphic Centre
My first order disappeared but thanks to Zoe a new item was sent and now it has been received. Great service after it was found that the item had been misled and for getting a second item dispatched. Great service and thanks to Zoe for sorting it out.

Resposta da London Graphic Centre
Order easy to place.
Delivery very quick indeed
Item exactly as requested

Resposta da London Graphic Centre
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