Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Ver mais
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Leia as opiniões dos outros
First time I've bought from LGC, online, and won't be the last. Competitive prices, good website, easy ordering, kept informed throughout and fast delivery.
A empresa respondeu
An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here... Ver mais
A empresa respondeu
My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais artísticos
- Artes manuais
- Loja de artesanato
- Loja de artigos para escritório
- Loja de canetas
- Loja de impressões
Escrito pela empresa
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
Informações de contacto
16-18 Shelton Street, WC2H 9JL, London, Reino Unido
- 020 7759 4500
- customercare@londongraphics.co.uk
- www.londongraphics.co.uk
4,3
Excelente
817 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding Customer Service
I recently bought some pencils and other stationery items from the London Graphic Centre. I am extremely impressed with their customer service. Such a kind and helpful lady, when I called, followed up with a supportive, prompt email.
Highly recommend this company, refreshing to find such outstanding customer service still exists out there.
22 de agosto de 2025
Opinião espontânea
Click and collect via Rymans worked well
Did click and collect via local Rymans. Worked smoothly.
18 de agosto de 2025
Opinião espontânea
Excellent customer service
Excellent customer service! I had a problem with my delivery, entirely of my own making but the issue was resolved graciously and successfully. The online store has a good range of products and the prices are very competitive, much cheaper than Amazon in my case (Daz modelling clay). I will be ordering from here again.
6 de agosto de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi here,
Thank you for such a great review!
We are proud to offer great prices as well as accessible customer support - it's what sets us apart from our bigger competitors.
I hope we can continue to be the best choice for your creative splurges!
Best Wishes,
Customer Care
Brilliant service from Zoe in Customer…
Brilliant service from Zoe in Customer Care, highly recommend on that basis alone. Thank you again Zoe :-)
Paid for next working day delivery and was initially let down by the courier. Zoe was patient, understanding and helpful while I had a meltdown at her over something that was outside of our control. Certainly whatever she said to them worked as the driver was made to come back with my delivery.
19 de agosto de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Ellen,
Thank you so much for your review!
We are thrilled that you received service we can be proud of. I hope future deliveries are received on time!
Best Wishes,
Customer Care
Suzie
My order arrived on time very pleased with my purchase,It was well packaged,
18 de agosto de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Suzie,
Thank you so much for 5*s!
Best Wishes,
Customer Care
Purchased a Bisley 5 draw unit
Purchased a Bisley 5 draw unit. Extremely well priced compared to other online retailers - prompt dispatch and tracking provided. Their customer service was exceptional when the drawers arrived damaged and a replacement was sent the same day as my email and I was impressed that they allowed me to keep the dented one to donate to my local elderly care charity for their office
8 de agosto de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Marianne,
Thank you so much for 5*'s and for sharing your experience with us.
We hate when things go wrong, but are always happy to do what we can to make it right!
Best Wishes,
Zoe
Resposta da London Graphic Centre
Hi Celia,
Thank you so much for your review!
We will do our best to continue to keep our standards high!
Best Wishes,
Customer Care
Resposta da London Graphic Centre
Hi Jason,
Thanks so much for 5 stars!
We do our best!
Many Thanks,
Customer Care
Resposta da London Graphic Centre
Hi John,
We are so sorry that you are unhappy with your order and the service we offered.
I have sent you an email addressing your complaints and to apologise for your experience.
Please, don't hesitate to air your grievances if we contact you about an out of stock item, or if you are charged for any service you believe you shouldn't have paid for!
We truly care about customer feedback and continuously improving our service.
Best Wishes,
Customer Care
Great Company
Have used LGC for a number of years and have always found their prices competitive and their delivery service first class. Would recommend.
13 de agosto de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Peter,
Thank you so much for your review and loyal custom!
Best Wishes,
Customer Care
Good prices and fast delivery
Good prices and fast delivery. Quality seems good too. Only minor issue was that some colours were not in stock.
18 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Simon,
Thank you so much for your review - no wonder we sell out with people leaving us such great feedback!
We aim to keep out of stocks to a minimum - I'm so sorry if we ran out of something you wanted!
Best Wishes,
Customer Care
Always as described
Always as described, excellent value for quality goods. Delivery good
23 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hello Mercia,
We really appreciate your 5* review!
Best Wishes,
Customer Care
First class service from London…
First class service from London Graphics Centre, in particular Zoe who resolved the lousy delivery service by the courier. As and when I require graphic supplies I’ll check out their website first.
8 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Victor,
Thank you so much for acknowledging our customer care team members' work!
Best Wishes,
Customer Care
It was brilliant service and product
It was brilliant service and product
16 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Airida,
Thank you so much for your review!
You've made our day!
Best Wishes,
Customer Care
See it, sort it, write it
I came in needing help with some re-fills. I thought i had bought the wrong ones cause i could not get them to fit. Your shop assistant helped me immediately
8 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Grace,
Thank you for reviewing your experience with us!
I'm so glad you received expert advice instore!
Many of our store team are creatives who have a real interest in our products, their collective product knowledge is incredible!
Best Wishes,
Customer Care
Good range of products
Good range of products at reasonable prices. Very efficient dispatch.
27 de junho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Lyndon,
Thank you so much for a 5* review!
You've made our day!
Best Wishes,
Customer Care
45deg cutter
Easy to use website and found what I wanted quickly and could pay with PayPal
5 de julho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Paul,
We really appreciate your 5* review.
Our Ecommerce Team work consistently on improving our website and making it as user-friendly as possible - they will be thrilled to know that you have acknowledged their hard work!
Best Wishes,
Customer Care
Good quality canvases
Good quality canvases. Arrived on time. I absolutely love painting on them. So thank you
6 de junho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi!
Thank you so much for leaving us a great review!
Best Wishes,
Customer Care
Excellent Service
Ordered on line arrived within three days well packaged
Excellent service
Thank you
27 de junho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Trevor,
Thank you so much for your glowing review!
I hope we can continue to impress!
Best Wishes,
Customer Care
The airbrush paint was great colours
The airbrush paint was great colours - need to buy some thinner to get it through my airbrush properly, maybe the next time I order
12 de junho de 2025
Opinião espontânea
Resposta da London Graphic Centre
Hi Nigel,
Thank you for your review!
If you suspect your paint to be thicker than it should be, get in touch with info@londongraphics.co.uk - our team will do their best to assist you.
Best Wishes,
Customer Care
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