Easy to order, quick and efficient delivery. Particularly pleasing that I ordered one set of guitar strings then husband decided he wanted two more. Whoever dealt with our order saw what I had done an... Ver mais
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Leia as opiniões dos outros
I recently purchased a classical guitar from the London Guitar Studio. I couldn't travel to the shop so purchased online. The descriptions used by LGS were spot-on and they were able to send me the gu... Ver mais
A empresa respondeu
The service that the London Guitar Studio provides is excellent. Fast delivery, good prices and top of the range products. Being a Guitar specialist, you are sure to get high quality in whatever you c... Ver mais
A empresa respondeu
Today I bought my first guitar from the shop in Bond Street and I’m 100% certain that I received the most helpful, genuine and friendly service ever from your employee Oliver ! I am so thankful for th... Ver mais
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Informações sobre a empresa
- Loja de guitarras
- Loja de artigos para flamenco
- Loja de instrumentos musicais
- Loja de instrumentos musicais usados
Escrito pela empresa
London Guitar Studio - Central London. World renowned specialists in Classical and Flamenco guitars and accessories. Alhambra, Burguet, Camps and more.
Informações de contacto
62 Duke Street, W1K 6JT, London, Reino Unido
- 02074931157
- info@londonguitarstudio.com
- www.londonguitarstudio.com
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt and reasonable price.
20 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, many thanks, LGS.
Resposta da London Guitar Studio
That's brilliant to hear, thank you, LGS.
Wide choice of classical strings and great customer service
London Guitar Studio has a very good selection of strings for classical guitar, I was able to order Knobloch Erithacus strings I was unable to source elsewhere. Unfortunately there was an issue with Royal Mail, and the strings didn't arrive. However when I contacted London Guitar Studio they sent out replacements immediately and without quibble. I can't fault the customer service, and will definitely use them again.
20 de março de 2026
Resposta da London Guitar Studio
We are very sorry about Royal Mail and the original order but if issues like this do occur then we appreciate that you got in contact so we could send the replacement. Sorry again and hope the Erithacus strings are working well for you, LGS.
Excellent fast service
17 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, many thanks, LGS.
Great product
Great product, well packaged and delivered very quickly! Highly recommended.
15 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, thanks so much for the kind review, LGS.
The usual speedy and excellent service…
The usual speedy and excellent service and response
7 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, many thanks, LGS.
Great service
Next day delivery, amazing. Great service. Guitar arrived well packed and safe.
13 de abril de 2026
Resposta da London Guitar Studio
We do aim to get your guitar packed up and shipped out ASAP as we know how exciting it is for it to arrive quickly and ready to play! Many thanks for the kind review, LGS.
Resposta da London Guitar Studio
That's brilliant, many thanks, LGS.
Delivery
Ithinkthetrackingsystemdid,ntworkandalsoitwouldhavebeennicetosendmeatextmessagetomefromthecouriersayinghewasonhisway,ratherthanjustturninguponthedoorstep!!luckilyiwasin,ithinkyoucanimproveonyourdeliveryservice,apartfromthateverythingelsewasfine....jackHill..bye
.
10 de abril de 2026
Resposta da London Guitar Studio
We are sorry that the tracking didn't work - we have an option on our website to do a tracked 48 hour delivery for £4.95 and so we apologise if that didn't come through. Thank you for notifying us, we appreciate the feedback and we will look into it, LGS.
Easy and professional transaction
Easy to order and pay for.Goods met all expectations and delivered promptly.
8 de abril de 2026
Resposta da London Guitar Studio
We're so glad that it was easy to find and order what you wanted, many thanks for the kind review, LGS.
Resposta da London Guitar Studio
That's great to hear, many thanks, LGS.
Superb quality goods and very efficient…
Superb quality goods and very efficient delivery.
As a classical guitarist, I will always use and recommend the London Guitar Studio.
6 de abril de 2026
Resposta da London Guitar Studio
That is brilliant to hear, many thanks for the feedback, we appreciate it, LGS.
fast reliable service.
8 de abril de 2026
Resposta da London Guitar Studio
Excellent, thanks for the feedback, LGS.
Service over and beyond the call of…
Service over and beyond the call of duty here and all done with a real 'e-smile'.
Many thanks indeed ! 😊
8 de abril de 2026
Resposta da London Guitar Studio
That's brilliant to hear! We do try and help out as much as we can and are always happy to speak over the phone or by email, whichever is preferred. Many thanks again, LGS.
Resposta da London Guitar Studio
That's excellent to hear, many thanks, LGS.
The service was good but I particularly…
The service was good but I particularly wanted the Eschig edition
6 de abril de 2026
Resposta da London Guitar Studio
Thanks for the review, we appreciate the feedback, we have been in contact about which edition was sent out and hopefully we can rectify any issues. Thanks again, LGS.
Excellent Service
Easy to use website. Quick service parcel well wrapped, goods arrive in one piece on time and as per description.
Would I use again, you bet, would I visit the store for certain when next in London.
Tks
4 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, thanks for the lovely review and we're glad everything arrived promptly and safely, hopefully see you at some point, LGS.
The quick and efficent service
2 de abril de 2026
Resposta da London Guitar Studio
That's great to hear, thanks for the kind review, LGS.
Look good have yet to try
1 de abril de 2026
Resposta da London Guitar Studio
Thanks for the review so far, hope it is all good when you try it out, LGS.
Serious Quality and Refund Issues with Camps Primera Negra A Guitar
I recently purchased a Camps Primera Negra A guitar (Serial No: 25198) from Stefi at LGS.
Unfortunately, the instrument arrived with multiple serious quality control issues and should never have been shipped in that condition. I returned the guitar on 30 March 2026, and it was signed for by Stefi. Obtaining a refund proved extremely difficult, and I ultimately had to escalate the matter by opening a PayPal dispute to resolve it. Throughout the process, Stefi was consistently obstructive and unhelpful.
I would strongly advise anyone considering a high-value purchase from LGS to exercise extreme caution, or to consider purchasing from alternative sellers.
15 de março de 2026
Resposta da London Guitar Studio
We are sorry that you had this experience when purchasing your new guitar. We do check guitars before they are sent out and we were not aware that this particular instrument had multiple serious quality control issues. We did, however, agree to refund you once the guitar was back in the shop, this is what we do with all our returns especially when the customer raises serious quality control issues as we then relay this to the manufacturer.
We have an extremely high number of customers who have purchased guitars and have been thoroughly satisfied with their guitars and the customer service as provided by Stefi. Obtaining the refund was never in question, we just needed the guitar to be on its way back to us for obvious reasons. Getting refunded once the goods have been returned is standard practice in retail.
We apologise if you found us obstructive, we are sorry for the upset it caused and hope that you will consider us again in future, LGS.
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