Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with... Ver mais
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Leia as opiniões dos outros
My engineer, Scott, has just left after installing a washing machine for me. There was a machine already in place, which he removed. The installation was a bit tricky due to things beyond my knowledg... Ver mais
A empresa respondeu
Easy process to book. Allows for earliest date and specific date bookings which was handy. We went earliest and, after 24hrs we got a message to bring it forward by a couple of days which suited us... Ver mais
A empresa respondeu
We’ve been trying to get someone to come and look at our cooker hood for weeks with no luck. Lothian Domestics very easy to organise, communicated well regarding appointment and arrival times and our... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
Informações de contacto
International House, 38 Thistle Street, EH2 1EN, Edinburgh, Reino Unido
- 0131 516 2080
- helpdesk@lothiandomestics.co.uk
- www.lothiandomestics.co.uk
4,9
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Engineer Stephen was very efficient and…
Engineer Stephen was very efficient and identified the problem immediately. The only negative is the £93 call out charge.
26 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Useless
I don't think they did much more than give the appliance a cursory look. Absolutely useless. May have well flushed my money down the loo.
13 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Thank you for your review.
We're unable to match this to a booking on our system. If this does relate to a visit from us, please get in touch with your address so that we can look into this.
Easy to arrange repair
Easy to arrange repair and communication good.
19 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Brilliant company
Brilliant company, very easy to book, excellent communication with regular updates and tracking of engineer on the way to the appointment. Stephen was very professional and helpful, sorted the washing machine quickly,at a very reasonable cost. I would highly recommend and would happily use this company again. Thank you very much for your help
19 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
My Combi Microwave door wouldn't open
My Combi Microwave door wouldn't open. The repair man (Paul) from Lothian Domestics arrived within the promised time. He was smart, well-mannered, efficient and had the problem fixed within 30 minutes. No components needed this time so I paid the flat rate fee by card.
14 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
My go to company for Kitchen appliance repairs
This is my third experience with Lothian Domestics and I would highly recommend them, Ross is a friendly and helpful engineer who explains the problem clearly to you and advises you of options. Very prompt as well once you request an appointment!
14 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service
Excellent service, prompt and reliable. Booking process was easy with clear pricing and transparent. Engineer Ross provided sound advice regarding the issues he identified and best next steps.
13 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
I received excellent service when they…
I received excellent service when they carried out a warranty repair on my Samsung washing machine.
8 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Washing machine. Clear process and clarification of fee…
Clear process and clarification of fee structure. Polite pleasant engineers. Repair undertaken with little fuss, quickly and smoothly.
6 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Booking an engineer was quick and easy
Booking an engineer was quick and easy. Paul was polite and efficient . Overall a painless experience.
6 de maio de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent customer service
Communication regarding the appointment was excellent, Paul turned up exactly when I was advised. He was friendly & got the job done very fast. Thank you for your help, would definitely recommend.
29 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
1st class Service Paul the engineer was very professional and efficient The Admin team were very friendly and helpful First Class Customer Service when arranging a visiting
Simply the Best
28 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Efficient service
Efficient service, everything runs very smoothly from booking to an engineer arriving etc. Great online system, texts, emails regarding the booking, and a phone call/text updating when engineer will arrive on the day.
27 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
The engineer was very pleasant fixed my…
The engineer was very pleasant fixed my grill with no problem. I’ve used this company before and can’t fault it.
Thank you
27 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Engineer came the next day
Engineer came the next day, very efficient and fixed the problem quickly
Would highly recommend
23 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Lothian domestic are very good Fast…
Lothian domestic are very good Fast service Ross the engineer very helpful and professional would recommend them fully
23 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great comms
Great comms, notified us 30 min prior to arrival
Their engineer (Ross) was able to sort our problem without difficulty- courteous and professional- call out fee was very reasonable
22 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Cooker repaired
Really friendly. Had the parts readily available. Would definitely use again, thank you
21 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Broke Saturday fixed by Monday
Great service and fast service for broken washing machine
20 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Speedy and efficient service
I requested a callout at 8.30 am and the engineer, Ross, arrived before 1pm the same say.
Ross was very courteous and efficient.
He explained the problem, and gave me an honest explanation for the next step.
Thank you very much for a speedy and efficient service.
I would recommend using this company, and would use again.
15 de abril de 2026
Opinião espontânea
Resposta da Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
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