LullaBellz Opiniões 

Awful service. I paid for next day delivery on an order 4 days ago, and haven’t received anything since the confirmation, money has been taken, and sent four emails already with no contact whatsoever.

No communication from lulabellz after sending emails and paying for next day delivery i ordered mine on the Thursday evening and paid an extra £10 for next day delivery its now Tuesday i still haven't received my extentions and still no reply from anyone at lullabellz diabolical communication and falsely charging people.for next day delivery when not receiving for next day delivery!

Was supposed to be Next day delivery. Ordered last Tuesday it’s been a week with no order arriving nor any response whatsoever from customer services despite several attempts

These are too thick at the clip to stay hidden and too heavy to stay in hair. Cant be returned once pack is open for inspection as they know no one would keep it after seeing the product. I fell for the advertising and wasted my money.

Nothing wrong with extensions.
Customer service is horrendous.
I returned a hair piece and after 10 days received a invoice of refund.
Tried to get Intouch to find out how this can be added to account or refunded in to bank account and no answer. After assuming it may of been automatically added to account I bought another extension (which was fine) but had to pay full.
So I am still out of pocket of £25 pound. And no reply to how this money will be refunded. I was advice not to use purely for such bad customer service

Purchased a clip in wave hair piece via Lulabelz TikTok shop. Originally the parcel was marked as ‘delivered’ but nothing was received, two days later a random Lulabelz parcel has been received with some clips and a hair brush. NOT the items I’ve ordered. I request a refund via TikTok and was refused

Made a purchase on 19th Feb and paid extra for next day express uk delivery, I am still waiting for my order (24th feb) and I have been trying to contact the company and have only had one email from them which was to advise one of the items I ordered is out of stock which is fine as it happens but now I am waiting for a reply which was sent back straight away after their email but still nothing. Asked to arrange a full refund as no longer need this order.

I cannot give this 5*****as although the scrunchie is of very high quality and does look like real hair, it is very big and heavy. If like me you have very fine hair and a small head/face then the scrunchie is liable to slip and move out of place. This is a shame as I really wanted to like it.
The customer service is excellent and I received my order within 24 hours. They also offer swatches to enable choosing the best colour/shade. Mine was Light Blond. I cannot wear it as it will not stay in place also because it is too big in volume it looks false on me!
I cannot return it because it has been opened and tried, so I am stuck with a useless item that will probably remain in a draw forever. £19+ wasted!

Bought for my wife during a colour transition period to fill the gap until she got her weave back.
They're meant to be "real" hair yet they matte, hang with gaps, go bitty at the mid lengths and ends, frizz ridiculously easily.

Made an order 3 days ago and it was with next day delivery as I ordered it before 9pm, It says my fulfilment status is still unfulfilled, I’ve tried reaching out many times and yet received nothing back, there’s no way for me to track my order and I have no update about when I will receive it.

Placed an order , paid for next day delivery and didn’t receive the order . I contacted them immediately after and have still not heard back from them nor have I got the extensions 3 days later ! Never am I ordering again

Lullabellz customer service has always been great in my experience! Faheen Was helpful and resolved my return issue quickly and politely. :)

Used the colour matching service and they sent me the complete wrong colour. Asked to return and they refused, after sending them my consumer rights they were suddenly able to issue a refund. From reading previous reviews I find it a very sneaky tactic, not a good look on your company and definitely would not purchase again. The one piece of hair I kept for the sake of another long winded debate is already very tangled and doesn’t look like my real hair at all.

I love LullaBellz, my ultimate favourite brand. My 26” Super Thick Statement 5 Piece Clip In Extensions are beautiful . Shade: Chocolate Brown. They are absolutely stunning, they cover human hair. The blend is fantastic, so thick and soft. I also had, the styling clips, paddle brush, setting clips, styling glue, and extensions storage bag. All so perfect and pink, so lush. Quality is ♾️/10. Overall my favourite!! 💓💕🩷💞💘💖

So far not so good. I was so excited to try LullaBellz. Ordered a 5 piece extension set through colour match, unfortunately it didn’t let me add my photos. I’ve sent countless emails providing these and no response back. This was meant to be next day delivery too as it was ordered week day before 9. Needs better communication as it seems the response on here is to contact customer care however I’ve done that multiple times with no response.

Faheen was very helpful and prompt helping me with an order!

I bought 2 clip in pony’s from here, however the colour match was poor, so, as per their returns policy I went on the portal to try and return the unopened one within the 14 day window. The portal would not work and said I was outside the returns window, despite me being within the 14 days stated. I have since emailed the company 3 times regarding the return with no reply. I would not recommend buying from this business.

I have been buying from this Company for many years and ordered something for next day to ensure I got the hair for my husband’s 50th party I’m still chasing it a week later. No response to my email and it’s still saying Royal Mail is waiting for the item. I want my money back and won’t be buying from them anyway and his party is on Saturday really gutted to be honest. You pay extra for next day delivery for a reason.

Faheen helped me a lot. She answered every question I had and clarified every situation. She provided an extraordinary and professional service. I can't thank her enough.