MASA Global Opiniões 296

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First, the atmosphere was great, the owners are friends of my husband! Second, Tony did an awesome job of explaining the coverage cause I honestly had planned NOT to purchase anything at this time…he... Ver mais

Classificada 5 em 5 estrelas

The information given at the seminar was informative and interesting. This product is well worth the price. My mother lived to be 95 and used EMS services numeral times. She passed away two years... Ver mais

Classificada 4 em 5 estrelas

I have received several calls from P m the company since joining The ŕasom i gave only 4 stars is i was supposed to receive a welcome package with my ID CARD to use in an emergency. I ha... Ver mais

Classificada 5 em 5 estrelas

Besides getting a free lunch, I got an extra level of security of knowing that my family won't go bankrupt if I find myself needing a ride to the hospital. It's peace of mind.

Informações sobre a empresa

Escrito pela empresa

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

296 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

We have not had to use this service, but…

We have not had to use this service yet, but I feel very good having this as we grow older. It is especially nice since we live in a rural area so often people are flown or transported by ambulance for issues. Also, we travel a lot and it is nice to know that out of the country is included as well. It gives us piece of mind! Thank you for such a great program!

8 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brian Prokop

The MASA representative was outstanding. He was knowledgeable, and courteous. The follow up by the company gave me confidence that I made the right decision to join. Thanks to all.

3 de fevereiro de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you so much for taking the time to share your experience with us, Ron. We’re delighted to hear that our MASA representative provided such knowledgeable and courteous service, and that our follow-up helped give you confidence in your decision to join. Your kind words truly mean a lot to us. We will be sure to pass your feedback along to the agent and the team. Thank you again for your support and for being a valued MASA member.

Classificada 5 em 5 estrelas

Protection from the high cost of Medical Transport.

I thought the presentation spoke for itself. I'm in the insurance sales industry and I often see client's ambulance bills. It's hard to believe what it costs to be transported. Medical transport is a particularly expensive business to be in. When it's one of my loved ones (or me) on the stretcher I want the best staff possible on the latest piece of equipment. If the insurance company declares that the transport wasn't medically necessary (or out of network) we're stuck with a bill that could bankrupt a family. We're getting older and we live in a community with a great, but limited service hospital. It's almost inevitable that one of us will end up needing the protection.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Presenter explained the Plan & Pricing…

Presenter explained the Plan & Pricing in Full detail, no pressure in selling the product, it was a no pressure to sign up or not.

12 de fevereiro de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you for sharing your feedback, Dan. We’re glad the plan and pricing were explained clearly and that you felt comfortable with a no-pressure approach. We appreciate your support and are here if you have any questions in the future.

Classificada 3 em 5 estrelas

Not allowing the customer to choose…

Not allowing the customer to choose the initial deposit date. This can be problematic for people who receives paychecks once a month and on a fixed income.

29 de janeiro de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you for your feedback, Audrea. We’d like to clarify that customers can select their initial deposit date during the enrollment process. If you need any assistance or have questions, our Customer Service team is available to help at (800) 643-9023 or via email at info@masaglobal.com. We appreciate you sharing your feedback, as it helps us continue improving the customer experience.

Classificada 5 em 5 estrelas

My speaker (Joe)

What made my experience great was the speaker that shared all the information that I needed to know about this company made me feel comfortable and that I could trust this company with my life

6 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company

Terrible company. They do not have trustworthy employees and do not give accurate information.

13 de fevereiro de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Hello,

We’re sorry to hear about your experience. At Masa, trust and accurate communication are extremely important to us.
We’d appreciate the opportunity to look into this further. Please contact us at info@masaglobal.com with more details so we can review and address your concerns.

Classificada 5 em 5 estrelas

The presentation was great

The presentation was great! Lots of information and covered everything I needed to know. Now I’m comfortable with anything that comes my way! Thank you for the peace of mind!

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We are Lifetime members Plus of MASA

We are Lifetime members Plus of MASA. About six months after we became members, my wife was bucked off of a horse and had to be transported by ambulance to the Hospital. We had piece of mind knowing that if Medicare didn’t pay, MASA would. As it ended up, Medicare did pay. MASA did send us $200 to pay for travel expenses for our son. Given the Option of them giving me my money back or keeping my Membership, I would keep the Membership. One of the best decisions I have made. Also Andy Craig gave a great presentation showing us the advantages of a MASA Membership. Thanks Andy

7 de setembro de 2025
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you for sharing your experience! We’re so glad your MASA membership provided peace of mind when your family needed it most. It’s wonderful to hear that MASA was able to cover your son’s travel expenses. We also appreciate your kind words about Andy Craig’s presentation. Thank you for trusting MASA and for making us part of such an important decision!

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