A ce jour pas de date de livraison ni de suivi commande. L'adresse est une domiciliation. Impossible de savoir exactement où est la commande :( très très déçue. Pourtant vendredi dernier ca semblai... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A ce jour pas de date de livraison ni de suivi commande. L'adresse est une domiciliation. Impossible de savoir exactement où est la commande :( très très déçue. Pourtant vendredi dernier ca semblai... Ver mais
A empresa respondeu
Après avoir lu les avis majoritairement négatifs et n’avoir pas de nouvelles de ma commande, j’ai cherché à contacter mauv studio. J’ai tenté de les contacter sur Instagram mais pas de réponses, sur t... Ver mais
commande #5283 Je demande un retour ou un échange étant toujours dans les délais légaux mais pas de réponse après qu’il m’ait fait clôturer le litige avec PayPal. À fuire absolument. De plus drop... Ver mais
I recently placed an order with Mauv Studio and I am very pleased with the products I received. The items are really cool and of good quality. However, the customer service took a bit of time to respo... Ver mais
At MAUV STUDIO®, we’re passionate about offering unique, high-quality fashion inspired by Y2K, aesthetic, and alternative styles. Whether you’re into grunge, fairycore, coquette, or streetwear vibes, our carefully curated collections are designed to let you express your individuality and embrace your personal style.
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I bought it 2 weeks ago, no confirmation email, emailed then twice, no reply. I want my money back
Après avoir lu les avis majoritairement négatifs et n’avoir pas de nouvelles de ma commande, j’ai cherché à contacter mauv studio. J’ai tenté de les contacter sur Instagram mais pas de réponses, sur tiktok impossible de leur écrire. Aucune réponses aux appels non plus et pareil pour le mail que je leur ai envoyé que ce soit sur le mail indiqué ou un autre. Il est impossible de les contacter. Les commandes devrait prendre 5-10 jours et pas plus d’un mois comme indiqués par certains clients. D’ailleurs ce n’est pas normal de pas pouvoirs contacter les vendeurs et cela ne peux pas être une coïncidence qu’ils ne répondent à personne.Commende #5551
Shipping time was fine however the item I recieved arrived with a massive hole in it, quality is very poor
I ordered clothes from MAUVSTUDIO®, and the quality was really bad. I tried to return them but never got any reply. It took 20 days before the package even arrived. Definitely not worth buying from here — I wouldn’t recommend it to anyone.
commande #5283 Je demande un retour ou un échange étant toujours dans les délais légaux mais pas de réponse après qu’il m’ait fait clôturer le litige avec PayPal.
À fuire absolument.
De plus drop shipping - mauvaise taille produit trop coûteux pour la faible qualité du produit. À éviter absolument
this is a one star for now... I ordered about a week and a half ago with the 2-5 day shipping. I WANT A RESPONSE i emailed once, submitted a thing through their website, and even dmed them on instagram, NO RESPONSE AT ALL. Mauv i see you responding to people on here, respond to me please please please
J'ai commandé deux pulls, l'un d'entre eux n'est jamais arrivé, il n'a même jamais été envoyé. J'ai essayé de contacter le SAV par plusieurs moyens je n'ai jamais eu de réponse après plus de deux mois.
Honestly, the clothes are very bad quality. All drop shipped, and the worst quality, for the HIGHEST prices. Took a month to ship the order, it arrived incorrect, they did ship the correct item HOWEVER i have been waiting for a pair of pants from this brand for TWO MONTHS. And they REFUSE to respond, or ship the item. Im now out 150$ in the worst quality clothes I have ever bought. They have the worst customer service, and will not respond to you. I have been asking them for an update of my missing item for over a month. I wish i could get my money back!!!
Feels like a scam. I ordered the Cyberpunk Forest Faux Leather Pants in February, but never received the goods, even after they charged my card. I never received a response to my three emails requesting updates and concerns. Not good, not worth the risk.
I strongly advise against purchasing from this website. I placed my order beginning of April, but other than the confirmation of purchase, I never received any communication from them. The order was never shipped, and the tracking link provided didn’t work.
I attempted to contact them through multiple email addresses — including the one listed on their website and another found on Trustpilot — but received no response. I later discovered that others had experienced the same issue, which prompted me to file a dispute with my bank.
Despite fighting the dispute, the company still never reached out to me or acknowledged my order in any way. Thankfully, I won the dispute and recovered my money — but if I hadn’t acted, they would have kept my money and delivered nothing.
This company is completely untrustworthy. Based on my experience, I seriously question the legitimacy of any positive reviews. Save yourself the time, money and frustration, go elsewhere. Please don’t fall for it — you will likely be scammed.
I would give 0 stars if I could..Do not Order here ! It is a scam, I have emailed multiple times dm’d on instagram and have yet to receive even on response or any update on my order , there’s no way for me to cancel the order or file for a return, terrible customer service! Do not support this company!
Ses du pur dropshipping j'ai failli me faire avoir
I ordered nearly one month ago and still did not receive it or get any update or answer. Tried to reach them again and again via Email, via contact form and also via instagram but not getting an answer. The money is gone, nothing was send.
THIS SHOP IS A SCAM!
I ordered a zip up hoodie recently and I haven’t gotten a responses to my two emails. Why even add a options to view my order if it takes me no where. I have no clue whether or not my order is on the way or forgotten
My order has not arrived after 3 weeks, the link provided to view my order does not exist and I haven't gotten a reply to 2 emails. As a parent, I am very disappointed that the pants my son chose over many others, will not be here for his senior prom and we have now had to scramble to find something that he can match with all the other existing items we have purchased and received.
To be honest, I was hoping for something mediocre, but Mauv Studio is exceptional. This is the epitome of luxury streetwear!
Honnêtement, c'est pesant. Mauv Studio, vous avez saisi l'essentiel, les détails sont superbement travaillés.
Fast service and great quality for the price. I enjoy shopping with here and makes it easier to find what I'm looking for than going out shopping.
Commande #3582 novembre 2024 :
Un scandale! Non seulement je n’ai jamais reçu mon colis ni de réponse à mes nombreux mails au SAV, mais en plus suite à mon avis négatif sur Tripadvisor ils m’ont fait croire qu’ils me renvoyaient le colis avec des cadeaux (qu’ils m’ont fait choisir) le 19/01, en le demandant de modifier mon avis. Je n’ai bien sûr jamais rien reçu, je maintiens mon avis négatif, si je pouvais mettre 0 étoile ce serait très bien.
Fuyez et ne commandez pas chez eux!
Cadeau de Noël gâché, et ma fille a cru qu’on lui renverrait le colis avec les cadeaux. Double déception
Arnaque!

Resposta da MAUV STUDIO®
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.