Maxwell-Scott Opiniões 904

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Beautifully made laptop bag, I am so pleased! Brought this for my husband’s 50th birthday…. He was very pleased. Great customer service. I have also previously purchased the doctor’s bag a few... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered this for my husband who has had a bum bag from Maxwell-Scott for many years. Fabulous quality with enough space to hold all his cards (mainly heritage organisations). Item not in stock... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely beautiful product - and amazing customer service. I honestly couldn’t recommend Maxwell-Scott highly enough. I have bought quite a few items from them now and I have never been anything but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had been searching for a good wallet / card holder when I came across Maxwell-Scott , I was delighted when I received it , it’s everything I was searching for , such good quality , leather is soft a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos de cabedal
  2. Loja de malas e malas de viagem
  3. Loja de lembranças
  4. Exportador de artigos de cabedal
  5. Loja de malas de viagem

Sobre Maxwell-Scott

Escrito pela empresa

Maxwell-Scott fuses British design with the finest Italian craftsmanship. Luxury range of luggage & travel bags, holdalls, leather briefcases, shoulder bags and ladies handbags, classic handbags, luxury briefcase, womens leather shoulder bags, leather wash bag and leather gifts for men in brown, tan and black. All our luxury Italian leather goods come with a full guarantee.


DESIGNED IN ENGLAND
HANDMADE IN ITALY
ABOUT MAXWELL–SCOTT

Our family-run business was founded by English entrepreneur William Scott Forshaw in 2002, championing the values of superior quality, timeless style and durability. Renowned for creating forever leather bags and accessories to be passed down through generations, we continue to be inspired by the iconic shapes, effortless style and extraordinary precision that is synonymous with fine British design.

We’re a luxury brand that genuinely cares (you’ll find no greenwashing here). We sustainably source only the finest, most durable full grain leather, and trust expert leather artisans to handcraft our premium leather bags and accessories at a highly-regarded atelier in Italy — we always have, and we always will.

WHAT SETS US APART

We believe in fine quality, genuine leather goods that are made to last, which is why we offer a unique 25-year warranty and friendly, hassle-free customer service for your peace of mind. You can trust us to ensure that your luxury Italian leather bag or accessory will be handcrafted, quality checked, wrapped and delivered to you with pride and care. Our love for leathercraft begins with the journey of our products, and ends with our satisfied customers — we’re here to assist you with your purchase, every step of the way.

SHOP MEN'S COLLECTION
SHOP WOMEN'S COLLECTION
OUR 25 YEAR WARRANTY
OUR SUSTAINABILITY PROMISE

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

904 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service is amazing.

Customer service is amazing.
High quality product, exactly what I expected. The smell of leather alone takes you to a different era!
The customised name is worth every penny! And the packaging takes the item to the next level.
I loved dealing with this brand
And I am definitely ordering again

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We appreciate you taking the time to leave this review, Sara. It is great to hear you are happy with the quality of the product and the smell of our signature leather! We look forward to assisting you again in the future. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Excellent communication on item delay &…

Excellent communication on item delay & options 👍

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for the 5 star review. We are happy that you were pleased with our communication. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

喜んでもらえました

喜んでもらえました!Thank You。

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

レビューをありがとう。お相手の方にもお喜びいただけたようで何よりでございます。シャーロット・フォーショウ - カスタマーサービスマネージャー


Thank you for your review. We are happy to hear that the recipient was happy with the gift. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

The product I ordered is very high…

The product I ordered is very high quality. The delivery was very fast and on track. The customer service is the best I experienced. They answer quickly to my email with a lot of details about my order and my questions. I would definitely order again from them. ⭐⭐️⭐️⭐️⭐️

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We really appreciate your 5 star review, Alexandra. It is great to hear you were happy with the quality of the product as well as our customer service. As a small family run business, we pride ourselves in provide the best possible customer service, so it is always positive to see this is reflected well. Thank you again for your review. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Leather wallet tan quality good as…

Leather wallet tan quality good as always delivery up dates kept informed not in stock but worth the short wait have always found maxwell Scott quality and service good recommend

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for taking the time to leave a review! We're so glad to hear you're happy with the quality of your tan leather wallet and that you were pleased with the service provided. We truly appreciate your patience. We look forward to assisting you again in the future. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Quality product

Quality product - better value than many designer brands - efficient service

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your 5 star review. We really appreciate your comments and are glad that you were happy with the product and service. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Excellent

very good quality product and excellent service

9 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are happy to hear you are pleased with the quality of the product and our service. We thank you for leaving us a review, Nick. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Great bag, great communication!

Some delays in delivery when ordered during high season. Customer service did a wonderful job by proactively informing me along the way.

I am impressed by the quality of the bag, from the leather that is used to the finishing and the seams. All really good quality.

Expensive: yes. Extraordinary quality and a timeless design and a great service: also yes.

7 de janeiro de 2025
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We really appreciate your positive review. We apologise again for the delay over the Christmas period, but are very pleased to hear that you like the bag and its quality. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Exceptional leather quality

The product was as advertised. The Jesolo2 Satchel Briefcase build quality is exceptional. As I already own The Portici, I knew what I was buying into! And you never disappint as you met my expectations. Will I buy again from you? Sure I would.

31 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are grateful for the 5 star review, Andrew! It is great to hear that you are happy with your new briefcase and really appreciate you coming back for more! We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Received my nice wallet in a very good…

Received my nice wallet in a very good box.

Wonderful! The leather is very beautiful. The bag is well-made. I like it!

26 de novembro de 2024
Opinião espontânea
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review, Tia. We are very glad to hear that you like the wallet. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

All was right

2 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We thank you for taking the time to leave us a review. We hope we can assist you again in the future. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Fantastic quality luggage with a 1st…

Fantastic quality luggage with a 1st class service. They went above and beyond to make my delivery on the date required, even upgrading my delivery to next day. I highly recommend this fantastic company and will certainly be buying from them in the future

23 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you very much for your 5 star review, Mark! We are very pleased to hear you like the quality of the item and were happy with the service we provided. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Good website and no hassle purchase

Good website and no hassle purchase. The gent’s coin purse arrived in a smart presentation box and the item itself was excellent. This was a Christmas present for a family member and they were delighted!

18 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for taking the time to leave us a review, Elizabeth. We are glad that the Christmas present was well received and you were happy with the packaging we use. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

A quality gift!

Hi,very pleased with the stunning briefcase bought for my friends 60 birthday!I was worried when you messaged to say it was out of stock and coming from Italy as I needed it for Christmas Day!It arrived ,well protected in its packaging.He loves it!A very special present!Many thanks

18 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are very pleased to hear your friend is happy with the briefcase. We thank you for choosing Maxwell-Scott and hope we can assist you again in the future. Charlotte Forshaw - Customer Services Manager

Classificada 2 em 5 estrelas

Christmas present not arriving in time…

Christmas present not arriving in time for Christmas is pretty critical…

18 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review. We appreciate all types of feedback, whether positive or negative, as it helps us to grow as a business and improve when needed. On this occasion we can see that the order was dispatched on the 18th of December with standard shipping to Japan. Unfortunately, at this time of year than can sometimes be delays with the couriers, and the standard shipping takes several days to arrive in Japan. We can see this did get delivered and apologise that it was not possible to get this delivered before Christmas. We hope the recipient was happy with the product despite the short delay. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Amazing leather backpack

Amazing leather backpack, and brilliant response from the company. Very helpful.

17 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your 5 star review! We are glad that you like the backpack and are happy with our support. We really appreciate you taking the time to leave us this positive review. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Wow.!

It took a while for the package to drop into my mailbox, but it was worth the wait, such genuine craftsmanship and so nicely and carefully wrapped.

18 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are very happy to hear that you are impressed with the craftsmanship of the key ring. We apologise for the delay with the delivery, but are very pleased to hear you are happy. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Bought the wallet as a gift

Bought the wallet as a gift.

Great product. Fantastic quality. The recipient was extremely happy with it.

23 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We thank you for leaving a review, Julia. We are glad that you were happy with the quality of the product and the gift was well received by the recipient. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Very satisfied

Kept in the picture throughout. Friendly and professional. Excellent product

23 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

We really appreciate you taking the time to leave us a review. It is great to hear you had such a positive experience and are happy with the product received. Charlotte Forshaw - Customer Services Manager

Classificada 5 em 5 estrelas

Excellent service and product

Excellent service and product

23 de dezembro de 2024
logótipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review, Richard. We are glad you are happy with the service and product. Charlotte Forshaw - Customer Services Manager

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais