MB Brent Park Opiniões 

161
•
TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

Great customer service and quality cars at the ready! Haydar was extremely helpful and took care of me from start to finish! Nothing but 10/10 from these guys and they are helpful every step of the wa... Ver mais

Classificada 5 em 5 estrelas

The team have great communication skills and Haydar ensured it was an easy and quick process for me to view the car, test drive and get an independent inspection. Everyone was very welcoming and was h... Ver mais

Classificada 5 em 5 estrelas

Had constant contact with Haydar who gave us top quality service from initial call to completion of purchase. Explained everything to the utmost. The do's and don'ts. What would be beneficial and what... Ver mais

Classificada 1 em 5 estrelas

Was confused over which model to buy, did my research and Yasser was extremely knowledgeable, helpful not pushy, laid out the facts and, in fact, some I never thought of. I could then decide. Called h... Ver mais


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

161 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,4

Todas as opiniões

(161)

69 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely shocking experience avoid !!!!

Absolutely shocking experience. They sold me a car that is not roadworthy – it can cut out at any time while driving, which is extremely dangerous, especially as I have a child. I was told the issue had been fixed, but it clearly wasn’t. This car is nothing short of a death trap.

They were very quick to take my money, but now that I’ve raised concerns, they are making everything difficult. No courtesy car has been provided and I’m just expected to sit and wait, even though I rely on my car for work.

I am extremely unhappy and feel completely let down. Please avoid this company at all costs – they do not care about customer safety or service. They just want your MONEY !!!

27 de setembro de 2025
Opinião espontânea
logótipo da MB Brent Park

Resposta da MB Brent Park

Thank you for your review, Cullam. We’re sorry to hear how you feel and we understand how concerning it would be to experience anything unexpected while driving, especially with a child.

To clarify the facts, you reported this concern around 7 months after purchase. Despite the time elapsed, we were still happy to assist and booked the vehicle in. We carried out a full diagnostic inspection and found no faults recorded. You then took the vehicle to Mercedes-Benz for a further assessment, and they also found no faults. You also confirmed to us that the vehicle has not cut out again since.

Given that no faults have been identified by either ourselves or Mercedes-Benz, we are limited in what we can repair or replace without any evidence of an underlying issue. That said, we are not dismissing your concerns. If the issue reoccurs, we would encourage you to contact us immediately at the time it happens (and if safe to do so, note any warning lights/messages and the conditions it occurs under), and we will do our best to help you investigate further.

Regarding a courtesy car, we do not offer courtesy vehicles, which is stated as part of our dealership policy.

We remain willing to assist where we reasonably can, and we’d like to resolve this with you as fairly as possible.

Kind regards,
M B Brent Park

Classificada 5 em 5 estrelas

Visited to see what cars available

Visited to see what cars are available and to see set up and was very impressed. Made me feel welcome and very professional conduct
Yasser helped me with my enquiry and nothing was a problem. To the point late in the day I wanted to view a car and car was cleaned for me to view. Service is very good and I hope that I do business with them.

20 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

MB Brent Park is one of the best…

MB Brent Park is one of the best companies I’ve ever dealt with and their price, the way they treat me as a customer was brilliant and so helpful. I compare their prices with other dealers and certainly their price was the best.
I highly recommend them to anyone who really look into purchase a nice car with price matching price.

11 de setembro de 2025
Classificada 5 em 5 estrelas

Had a smooth satisfying experience with…

Had a smooth satisfying experience with MB Brent Park. Mahdi the sales person was very professional and attentive towards my requirement. He patiently listened to my expectations and he provided me with best options. Communication was black and white with him which felt me more comfortable with my purchase. They were quick and accurate with paperwork. Mahdi was accommodating when I requested for extra polish and cleaning. Thanks for service.

3 de setembro de 2025
Classificada 5 em 5 estrelas

Adam was fantastic throughout

Adam was fantastic throughout. He made the finance deal really easy to understand and the whole process smooth and stress-free. Very helpful and professional. Absolutely love my new A-Class!

23 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Experience

I recently purchased a Mercedes-Benz GLA from Adam and couldn’t be happier with the experience. From start to finish, Adam was professional, friendly, and made the whole process smooth and stress-free.

20 de agosto de 2025
Classificada 5 em 5 estrelas

Exceptional service from MB Brent Park

Exceptional service from MB Brent Park! Mahdi was brilliant from my first call right through to driving away in my new car. He was professional, friendly, and kept me informed at every stage. Haydar and Adam were also fantastic – knowledgeable, approachable, and true to their word. Any minor work we felt was needed on the car was carried out quickly and to a very high standard. They have a great selection of high-quality cars for all budgets, making it easy to find the right one with confidence. Highly recommended!

2 de agosto de 2025
Opinião espontânea

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