Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver mais
A empresa respondeu
Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was... Ver mais
A empresa respondeu
Don’t get your car from anywhere else—this is the best dealership, without a doubt! They made sure my car was fully serviced and replaced everything that needed attention before handing it over to m... Ver mais
Whenever I visit a car dealer I expect pushy sales reps who insist I have to buy stuff like wheel insurance, gap insurance and every other insurance going otherwise the world will end. I didn't get an... Ver mais
A empresa respondeu
Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.
72 Mitcham Road, CR0 3RG, Surrey, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Issues identified with my vehicle was rectified when reported.
The car is fantastic, customer service was pretty good as well.
Unfortunately at some point they have put the incorrect address on the registration document meaning I never received the log book. Called them multiple times but it was never resolved so needed up paying for a new one myself.
I had plenty problems with the car i purchased from this company. I wouldn't advise anyone to purchase from them. They also help with financing the car and the company they use charges you 3 time the car value

Resposta da McCarthy Cars UK Ltd
I went there for a specific car but found out that I actualy don't like it. I went around looking for something, for "the one". Even if I booked a viewing for one, I had other cars in my mind. As I didn't like the one that I booked for, I started looking around, they have a good variety of cars, there was no pressure to buy, no side eyes. Eventually I have found one, but was not sure if that is "the one". Maria was very helpful, explaining everything, making a discount where it was possible. All my concerns were answered and I walked out with my new car.

Resposta da McCarthy Cars UK Ltd
AVOID at all costs this dealership sells faulty cars and has poor customer service. There service station does not fully repair cars that are faulty or try to find the actual fault. They become rude and avoidant as well as dismissive when you have an issue
When we first went to McCarthy cars we were treated so well by Maria. On finding a car to purchase Maria told us that we had to take out the warranty otherwise they would not sell the car. Anyway we took out the warranty and three days later the car was displaying 'battery traction fault. ' Obviously we contacted Maria and stated what had happened. They asked us to bring the car in, which we did. When we got the car back it was less than three weeks before the same thing happened again. Of course we wanted a refund and stated the same but they just went ahead and stated that they had fixed the problem which was not the case.
Anyway to cut a long story short, nearly 7 months on we are still awaiting a refund.
Please be careful when buying from here. It made me wonder whey they INSISTED that warranty was taken out. Did they know the car was faulty?
Their customer orientation is very good and calm

Resposta da McCarthy Cars UK Ltd
Everything was perfect Johnathan was brilliant explained everything customer service excellent I would recommend this company to anyone

Resposta da McCarthy Cars UK Ltd
The way Maria handled the query and helped me to select the car which suits me in all aspects. She also had a car with same make and model but the price was on higher side but she didn’t advised me that and helped me book the right one for me. Cheers to Maria from McCarthy Cars

Resposta da McCarthy Cars UK Ltd
Friendly, honest and professional service. Were willing to answer all our questions! Gave attention to details with thorough information and background on the car.
Approachable and easy to talk to.

Resposta da McCarthy Cars UK Ltd
They cater for your motoring needs, friendly and very helpful with the service that they provide.

Resposta da McCarthy Cars UK Ltd
Julian was Very helpful, very polite, gave me all the information I needed for my new care.

Resposta da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd
Excellent service, john was very helpful and informative, answered all my questions etc, would definitely recommend and buy from them again .

Resposta da McCarthy Cars UK Ltd
Mccarthy cars offer great service from a family business with a long history . It was great to be treated as a customer in this modern world where the idea of customer service has been lost

Resposta da McCarthy Cars UK Ltd
Very glad and happy for the service received. The lady Mary was very nice and very helpful to give us information on any questions.

Resposta da McCarthy Cars UK Ltd
Sent a message via Autotrader and it was responded to promptly.
Spoke with the salesman Steve & he was most helpful with no pressure.
Brought & collected the car with a couple of days, car clean, handover detailed and not rushed.
Was made to feel welcomed without any pressure throughout the whole process. Thank you Steve! / McCarthy Cars

Resposta da McCarthy Cars UK Ltd
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.