McCarthy Cars UK Ltd Opiniões 

646
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Don’t get your car from anywhere else—this is the best dealership, without a doubt! They made sure my car was fully serviced and replaced everything that needed attention before handing it over to m... Ver mais

Classificada 5 em 5 estrelas

Whenever I visit a car dealer I expect pushy sales reps who insist I have to buy stuff like wheel insurance, gap insurance and every other insurance going otherwise the world will end. I didn't get an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Informação fornecida por diversas fontes externas

Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

646 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(646)

67 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very Happy

Was very happy with how well looked after I was would definitely recommend

23 de outubro de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Ben, thank you for the assume review we really appreciate it.

Classificada 5 em 5 estrelas

OUTSTANDING

Excellent service with delivering an amazing results, perfect match and professionalism throughout.
This is customer care at its BEST!

7 de outubro de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us.

Classificada 5 em 5 estrelas

Helpful

Helpful, courteous and professional.

7 de novembro de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi There, thank you for the 5 star review :)

Classificada 5 em 5 estrelas

I have bought my last 6 cars at…

I have bought my last 6 cars at macarthy cars. Why? No fuss , no bull, not always the cheapest but always the best quality , always the best service .Most car dealers don't want to know once they have your money , macarthy cars carry on giving you a quality service well after your initial purchase. Special thanks to Maria for her patience.

29 de setembro de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Mr Rees, thank you for your feedback it is great to hear you had a good experience and would love to have you back again in the future.

Classificada 5 em 5 estrelas

Very positive experience

Bought my first car and very happy with sales and after-sales services.

Had a couple of minor requests shortly after getting the car, and the after sales dealt with them very quickly and easily!
Very happy with our choice

1 de outubro de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Mr Roberto, Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

Classificada 5 em 5 estrelas

Amazing service

John was fantastic! I bought my second car from here, and the service was even better. The car was in immaculate condition; they went above and beyond to make it look completely new, put new tyres in, new breaks, etc.

19 de setembro de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Imran, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next Vehicle. Until then, we’re here if you need anything.

Classificada 5 em 5 estrelas

McCarthy Cars

Whenever I visit a car dealer I expect pushy sales reps who insist I have to buy stuff like wheel insurance, gap insurance and every other insurance going otherwise the world will end. I didn't get any of that. I just got incredibly professional, honest salesmen who told me how it was and did everything they could to answer my questions. How refreshing is that? AND.. to top it all off, I was sold an immaculately prepared car. Nice one!

6 de setembro de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Tony, thank you for the fantastic review! If you have any query's what so ever give me a call on 0203 535 7999.

Classificada 2 em 5 estrelas

rude aggressive staff

rude aggressive staff
pushy on warranty and wax coat
poor customer service
the car is nice had a few issues they fixed within 3 months
cancelled the 2 year warranty as didnt trust them

28 de junho de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

thank you for your feedback - If there is anything we can do please just give us a call.

Classificada 5 em 5 estrelas

Excellent service

I just bought a VW Golf through McCarthy cars. I dealt with Stephen Paice who could not have been more helpful. He made the process very smooth and was extremely polite and helpful. Highly recommend.

6 de agosto de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Julia, thank you for your feedback it is great to hear you had a good experience and love your new vehicle.

Classificada 5 em 5 estrelas

I recently bought a car from Mc Carthy…

I recently bought a car from Mc Carthy dealership.
It's been just 3months.
And today my car battery went dead.
I phoned them and told them everything.
They responded me very respectfully and they also agreed to pay money for new battery it costed 145 pound.
So far I know her name is Lisa and sales lady was Maria.
I would like to say thank you very much to you both for brilliant customer service.
May god bless you both.❤️❤️

26 de julho de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Subhash, thank you for the great review! We’re so happy you loved your experience.

Classificada 5 em 5 estrelas

TOP MARKS FOR A TOP SALES TEAM!

I remember when Mc Carthy Cars started trading over 50 years ago (back when I was changing my car every few weeks "younger" days 😊).
I also remember that they were reputed to be a good car dealers then, but I stuck to buying private.
Fast forward to 12th July 2024 and I found myself absorbed by the professionalism of the sales team that not only had a huge range of quality cars for sale, their customer relations were above and beyond all others.
This family business has strong foundations and deserve every bit of credit that they receive.
And as for me, I had absolute trust and confidence from the start, from a top price trade-in for my Jeep, to when I drove my much sought after new (used) car from their forecourt.
They are a great team, and a special thanks to Steve who guided me through the p/x & buying process....
This fella deserves 10 out of 10 for his passion in matching me with the perfect car and the sales service we all ideally seek.
TOP MARKS GUYS.... THANK YOU 👍

12 de julho de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Leslie, thank you for your feedback it is great to hear you had a good experience.

Classificada 5 em 5 estrelas

Quick and easy to deal with

Jody was extremely helpful and patient with sorting out the finance even though there was a couple of minor issues and got me to drive away in my dream car.. extremely happy with the polite service received many thanks, will be coming back again when it’s time to upgrade.

6 de junho de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Ryan, thank you for your feedback it is great to hear you had a good experience and glad you love your new vehicle.

Classificada 5 em 5 estrelas

Very helpful professional staff

Very helpful professional staff, not at all pushy. Very pleased with the car that we purchased. Overall great experience.

10 de junho de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Julie, thank you for the 5 star review :)

Classificada 5 em 5 estrelas

Very good dealer

Nick was really kind and helped us throughout the whole process, and we didn't need to do much. The dealer has a lot of good quality cars, and highly recommendable. Trustworthy.

19 de junho de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Kim, thank you for your feedback it is great to hear you had a good experience.

Classificada 5 em 5 estrelas

Returning Customer

On my second car from Mccarthy's and both times it's been a pleasure doing business with them. Had Maria who was so friendly and accommodating. Process was quick and easy as she was responsive and ready to assist. Happy with my new purchase!!!

30 de junho de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Carrie, thank you for the great review! We’re so happy you loved your experience

Classificada 2 em 5 estrelas

Happy but not so happy customer

I bought my car from Mccarthy on 1st April and was very happy with the services provided. They were quick, responsive, pretty helpful, guided me well. I even took the delivery on a Holiday since I am quite busy with my office work on weekdays. On the day, I was given one operational key since the other key was not working (which should have been chaecked before hand only). But I was affirmed that someone would come and sort out the keys at my place, since a mentioned earlier, I am busy on weekdays. From here the issue starts to build up since no one contacted me initially and after chasing, I am being asked to come to their service centre (open from Monday-Friday 8am to 6pm), and they would need special approval to pick up my car. I am fine with ione key also, but since I am going on a long drive with my parents and my family, I am just concerned what might happen if my only key stops working. I understand Mr. JAmes is the owner to whom I tried reaching 8 times over call and everytime a message is left for him and he never calls me back. I tried booking couple of early morning appointments at 9:00 am, but my work commitments doesn't allow me to attend these. I am feeling so sad that I have to give them a low rating but this is something which has been bothering me big time. I didn't mention, the wrong name on the certificate (which was rectified by the only, when I gave them a copy) and the front wipers which didn't work properly from the very first day. I hope this review might help me raise my concern and I might get some solution quickly

26 de junho de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Vaibhav, thank you for your feedback. I am sorry to hear you had a bad experience if you would like to contact us on joe.thorne@mccarthycars.co.uk I am happy to discuss the matter with you in more depth.

Classificada 5 em 5 estrelas

Excellent

Excellent value for money, excellent and trustworthy staff. Highly recommended

22 de maio de 2024
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Hi Paul, thank you so much for the 5 star review :)

Classificada 5 em 5 estrelas

Buying my next car from McCarthy totally a pleasure cars

Buying my next car from McCarthy cars, was a total pleasure from my first message in regards if the car is still available? The journey from start to finish was a great experience. Car was everything the advert was. Photos on the website all were exactly as the car is.Johnathan McCarthy. Made everything clear keeping informed also answering everything I asked.the time I was on-site also was a great experience no hard sale force everything in my own time making sure it was my next car as I wanted it to be. Jhonathen carried out all the necessary documents and made me fully aware what’s on offer with the after sale teams .helping me understand I have three years no worries driving experience. Buy with confidence with this garage knowing the team is working hard to help you make the right decisions .

21 de maio de 2024
Opinião espontânea
logótipo da McCarthy Cars UK Ltd

Resposta da McCarthy Cars UK Ltd

Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais