Excellent service from Mandy. Thank you very much for sorting things out for me so efficiently. You made me feel so at ease in your correspondence . Much appreciated. Fatima
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Leia as opiniões dos outros
Padley Wood Derbyshire. My first experience of a management company. First contact was OK. After one year here I see how very poorly our development is maintained considering the galloping unjustifia... Ver mais
A empresa respondeu
Excellent service from Kerry Summerfield. She was very quick, efficient and easy to deal with. The whole process was made really straightforward and everything was dealt with promptly.
A empresa respondeu
I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Informações de contacto
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Reino Unido
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
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Con artists!
Con artists!
The entire estate pays for you to come here, go down the alley way for a minute and the sit in the van for 40 minutes before driving away. I’m not even exaggerating as I have it all on camera.
How is that fair on residents. You need to review your services!
6 de janeiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Nath
Thank you for your review and feedback.
We are however, disappointed to note that you are unhappy with the service that you receive from Meadfleet, and as with any feedback, we would like to look into your concerns.
As we are unable to identify you from your review name, we would be grateful if you could contact our Customer Care Team at customercare@meadfleet.co.uk so that we can look into the concerns that you have raised.
Meadfleet take pride in providing a good service to our customers and therefore we would like to understand why you feel that this is not happening on your development.
We look forward to hearing from you with your development name and any further information than you can supply to our Customer Care Team to enable them to carry out a review alongside the Regional Manager for your development.
Take Care
The Meadfleet Team
They were fast to respond
They were fast to respond, helpful and efficient. A very good service
16 de fevereiro de 2026
Resposta da Meadfleet Ltd
Hi Mr Caine
Thank you so much for taking the time to leave a review of the service that you received from us.
We really appreciate your feedback and will ensure that our Teams hear your great comments.
Take Care
The Meadfleet Team
Response was was great and very helpful…
Response was was great and very helpful and very quick to respond to emails
18 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Elsie
Thank you so much for leaving a review for us today.
It is great to hear that you were happy with the service that was provided to you.
Take Care
The Meadfleet Team
Excellent customer service
Excellent customer service. Really impressed with Mandy and how professional she is. Thank you! Suzie Bye
16 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Sue
Thank you so much for leaving such a great review for Mandy.
It is really great to hear your feedback and Mandy will be over the moon, so thank you once again.
Take Care
The Meadfleet Team
Mandy was helpful
Mandy was helpful, and assisted me in resolving my query.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Joseph
Thank you so much for taking the time to leave a review for Mandy.
She will really appreciate your feedback and support and we will ensure that your comments are passed to the Meadfleet Team.
Thank you once again and take care.
The Meadfleet Team
Had a very good and prompt service from…
Had a very good and prompt service from Meadfleat regarding my account. Nathan from customer accounts was quick to answer my email and helped me to put everything in place so going forward I can pay my bills monthly
14 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Bev
Thank you so much for your review of the service that you received from Nathan.
We will ensure that your comments are passed onto Nathan and all the Team here at Meadfleet.
Take Care
The Meadfleet Team
Resposta da Meadfleet Ltd
Hi Ann
Thank you so much for taking the time to leave a review for us. It really is appreciated.
We have passed your great comments to Kyle your Regional Manager, who will be over the moon with your support.
Take Care
The Meadfleet Team
Helpful
Had some bad experiences dealing with external contractors and my housing developer on the Horsforth site but Jake Davies has been extremely helpful when I’ve needed something sorted, even organising work after no longer being assigned to my development.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Luke
Thank you so much for the review that you have left for Jake.
It is great to hear that you were so pleased with the service that he provided for you and we have passed your fantastic comments onto him.
Take Care
The Meadfleet Team
Mandy was wonderful helping my sister…
Mandy was wonderful helping my sister in law Norma with paying her bill. Norma is 81 years old, she certainly doesn't understand modern technology, she hasn't got a smart phone and gets confused with telephone automated calls, so it was very kind of Mandy to telephone Norma to take payment over the phone. I can't thank her enough.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Jennifer
Thank you so much for your review.
We are so glad that Mandy was able to assist your sister in law, which she will always be happy to do.
She was really thrilled that you took the time to leave a review for her and really appreciated your lovely comments.
Take Care
The Meadfleet Team
Excellent service
Clarification was given with regards to my query and everything was dealt with efficiently and curtiously.
Excellent service from start to finish.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Dafydd
Thank you so much for your review.
It is great to hear that you were happy with the service that you received from Meadfleet.
We will make sure that your great comments are passed onto the Team.
Take Care
The Meadfleet Team
Scouting Collaboration
Just started collaboration between local Scout Group and Meadfleet.
Initially supplying bird feeders and seed to young people, must mention Jay , who has driven this first initiative.
Looking forward to future developments.
23 de janeiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Hazel Grove Carnival Funday
Thank you so much for leaving us a review.
Our Regional Managers really love working with our local communities and Jake will be so pleased that you took the time to leave a review!
Thank you so much for your support and we also look forward to what the future brings.
Take Care
The Meadfleet Team
Very clear instructions
Very clear instructions. Speedy response.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Phil
Thank you so much for taking the time to leave a review for us, all the Teams here at Meadfleet really appreciate your support.
Take Care
The Meadfleet Team
Resposta da Meadfleet Ltd
Hi Veeshal
Thank you so much for your review, it is really nice to have your support.
We will pass on your feedback to Sean, who will be over the moon.
Take Care
The Meadfleet Team
Notice Board
Moved in to the area and wanted to set up a local residents group. I contacted the team and said it would be beneficial to have a notice board to tell residents about the group and to share general community notices too. I contacted the team initially in June and the board was up in December but they kept me informed the whole way through.
Natalie and Stefan were both very polite and prompt.
18 de dezembro de 2025
Opinião espontânea
Resposta da Meadfleet Ltd
Hi PkmnTrainerJ
Thank you so much for taking the time to leave a review for us.
We are so glad that you are happy with the notice board, and we would like to thank you for also taking the time to engage with the Team in getting this set up on your development.
Natalie and Stefan will really appreciate your comments.
Take Care
The Meadfleet Team
Charged a £510 notice fee for doing…
Charged a £510 notice fee for doing little more than agreeing to the sale when we bought our flat. Absolutely no justification for such a cost. Theft.
In reply to what has been written by Meadfleet - this is in no way a justification for the extortionate charge that has been levied and is also incorrect. The security deposit is a further £100 ON TOP of the £510.
The solicitor which we have appointed to investigate E&J Estates will also be looking into the Meadfleet fee as we believe it is not fair and reasonable - which is a legal requirement.
Further reply - my completion statement states £510 Meadfleet sale fee (extortionate for the work involved), £100 security deposit to Meadfleet and a further £100 to reimburse seller security deposit. My understanding is that of the £710 paid in total only £100 will be reimbursed when the property is sold.
As for my solicitor being aware of the charges - yes, of course they were, as was I. That does not change the fact that by this point any purchaser has already invested time and money into the purchase and has little choice but to either continue and pay the charge or to walk away and lose any upfront fees paid (for searches etc). Meadfleet know this and take advantage. All you do is maintain a small field for an unreasonable amount of money each year!
Further reply - please have the person leaving this feedback call me. Meadfleet has withdrawn all contact numbers and appears to not wish to speak to the people paying their fees. I wish to know if what I have been charged is correct. I have not mentioned a notice fee at all so I am unsure as to why this fee was referenced previously.
1 de setembro de 2025
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Ross
When you purchased your property, you would have been supplied with a plan of the areas that we maintain, which are quite substantial. We have explained what was entailed in the purchase and the sums that we charge.
Unfortunately, there doesn't appear to be anything further that we can assist you with, but if you would like to speak to any of our Teams, do not hesitate to get in touch.
Take Care
The Meadfleet Team
Hi Ross
Thank you for your further comments, and i am sorry you feel our fees were excessive.
Meadfleet do not charge any notice fees at all, so I am sorry that you felt that this was the fee you were being charged for. The fee in question is in relation to the producing, and execution of the Deed of Covenant for the property, liaising with both buyers and sellers conveyancers over queries raised and dealing with Land Registry requirements including any requisitions.
Meadfleet’s Legal Team work very hard to ensure that all sales and transfers are as seamless for our buyers and sellers. This, as we have said involves lots of correspondence with both sets of solicitors regarding the sale/purchase of a property, with contracts and certificates produced for the purchase, which we did for yourself and which you have signed, along with the Land Registry consent document. In this case, there were actually multiple forms for the Land Registry that had to go through our Directors for review and signature as part of the fee.
Your solicitors would have been fully aware of the fees at the time of notification of your purchase and long before you had exchanged or completed on your property, and we would have happily answered any queries or concerns over fees if they had been raised. Having checked the correspondence with your solicitor, we can also confirm that the figure you have quoted is not correct as administration fee, as part of this was a Security Deposit that is refundable to you when the property is sold. I am sorry if your legal team did not pass on the split of these costs to you.
We do not believe the fees could be represented as excessive given the time spent on your case file, however should you have any further queries you remain welcome to contact our legal team directly.
Take Care
The Meadfleet Team
Hi Ross
Just to update you, I have spoken to our Legal Team who have confirmed that they produced a new Deed of Covenant in duplicate for you whilst liaising with both sets of solicitors, dealt with the Land Registry and solicitors regarding the filing of an RX1 and an RX4, as well as all the associated communications, and finally the production of the Consent for the Land Registry.
Please feel free to speak to your solicitor who will confirm to you that you were issued with a Deed of Covenant in duplicate for signature. Part of that fee also included the Security Deposit that is held on your account, and which is then refunded to you when you sell the property onwards.
Thank you for your review and we are sorry to hear of your dissatisfaction with our Legal process.
I am sure you can appreciate that there is a lot of work that goes into the legal process of buying or selling a property and our Legal Team work very hard with both parties solicitors, producing new documentation for buyers and the Land Registry, with a lot of communication in between. We can assure you that it is not agreeing to the sale, they work very hard to ensure a smooth transition for all parties involved.
Take Care
The Meadfleet Team
Great customer service
I emailed Meadfleet with a query on my sister-in-law's account. Mandy Franklin from Customer Accounts responded promptly with a helpful reply. Mandy's response was very friendly whilst being professional. It's lovely to get a really nice email when dealing with accounts.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Jan
Thank you so much for taking the time to leave us a review, it is so great to have your support.
We will pass on your lovely comments to Mandy, who will really appreciate your feedback.
Take Care
The Meadfleet Team
We live on The Ashes, Litherland, Merseyside L21.
We live on The Ashes, Litherland. The entrance to the estate is extremely neglected and needs some attention. The only area that Meadfleet attend to is a small grassed area at the back of the estate (we can’t even see this land!) almost 150 yards away and we have no benefit of this area. However we are charged £73.65 for the privilege of this. I suggest that what you are charged should be assessed on how far your property is from this area.
Inv Maintenance cost £17.28 I will check that we get flowers grown on this area over the next months. I suspect NOT! Overhead cost £46.76 what is this for????? Management fee. We feel and many of our neighbours that we are all being totally ripped off! I look forward to receiving a response.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Diane
We are sorry that you are unhappy with the areas that do not fall under the management of Meadfleet.
Unfortunately, we do not choose the areas that are handed over to us from the developer, as it would always be our preference to manage the development as a whole. However, we do manage a large stretch of land on the development that all residents have access to. As the development as a whole is party to the scheme, all properties are therefore charged. However, we also do not like that the areas that we do not maintain are not in a good condition.
Whilst we do understand your frustration, this is not something that we can change.
Please be assured that any bulbs or seeds that we have noted on your summary sheets as planted, would have been done so.
With regards to the overhead, this is a contribution per resident towards Meadfleet’s administrative functions, including the associated costs involved in managing your development and is something that is costed into all goods and services. For transparency, Meadfleet have committed to displaying our overheads separately in our invoice breakdowns.
If you would like to discuss any concerns that you may have, please do not hesitate to contact our Customer Care Team, who can arrange for your Regional Manager to contact you to discuss the areas that we maintain and what works that we are and will be carrying out to the managed areas. They can be contacted on Customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
Overpriced grass cutting service who do…
Overpriced grass cutting service who do nothing to support the problems of residents. I have asked several times for weeds to be sorted along with a notice to stop kids using the bridge area as a skateboarding park but nothing is ever done. Useless!
29 de janeiro de 2026
Resposta da Meadfleet Ltd
Hi Lyn
Thank you for your review, although we are sorry to hear of your disappointment with the service that you have received.
We have looked into this matter for your with the Regional Manager for your development, and we will confirm the following for you.
He has stated that he wanted a resolution for you on the matter of the weeds and therefore he had personally turned the soil, raked it and over seeded the area in question. Due to the weather, the contractors are having to manually manage the weeds as it is not suitable for a treatment plan at this time.
He is in the process of sourcing strips for the decking , which will act as a deterrent for the skateboarders. We have also asked residents to report any anti-social behaviour to the police to ensure that a formal record is kept.
Your Regional Manager has also confirmed that the development is being well maintained and in a very good condition, with lots of enhancement works being undertaken, including the reduction of the hedges along the river and wildflower to be sown within the tree pits alongside this area also.
We do hope that you can see his commitment to the development, but we are always happy to discuss any concerns that you may have, so please do not hesitate to contact our Customer Care Team, who will be happy to assist you.
Take Care
The Meadfleet Team
Mandy 🌟🌟🌟🌟🌟
Mandy is always very helpful when I get in touch regarding my maintenance invoice. The response I receive is always very clear in regard to standing order amounts and my account balance. Very reassuring to know my account is in safe hands and the information I receive is trustworthy!
5 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Lia
Thank you so much for such a great review for Mandy in our Accounts Team.
We will make sure that your comments are passed onto her, she will really appreciate you taking the time to leave her such lovely feedback.
Take Care
The Meadfleet Team
They are awful
They are awful, barely do any maintenance or upkeep of our communal area, but theyre happy to increase their fees for very little work. Absolutely disgraceful. Paying council tax and management fees should be illegal, should be one or the other.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Lee
Thank you so much for leaving us a review today. We are disappointed that it was a 1 star though.
As you are aware your development is very large, with areas that are maintained by Meadfleet and areas that are maintained by the council.
We are confident that our contractor is doing a really good job on the Meadfleet areas, but we are fully aware that those areas that do not fall under our remit to maintain, are really letting the development down, so you have our full support on that.
We totally understand your feelings about paying council tax, when the areas maintained by the council are falling behind the standards that we consistently maintain on the development.
If you would like us to put you in touch with your Regional Manager, he will be more than happy to talk you through the Meadfleet areas and how we maintain them. Please do not hesitate to contact our Customer Care Team who will be happy to pass on your details to your Regional Manager.
Take Care
The Meadfleet Team
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