Excellent service from Mandy. Thank you very much for sorting things out for me so efficiently. You made me feel so at ease in your correspondence . Much appreciated. Fatima
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Leia as opiniões dos outros
Padley Wood Derbyshire. My first experience of a management company. First contact was OK. After one year here I see how very poorly our development is maintained considering the galloping unjustifia... Ver mais
A empresa respondeu
Excellent service from Kerry Summerfield. She was very quick, efficient and easy to deal with. The whole process was made really straightforward and everything was dealt with promptly.
A empresa respondeu
I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Informações de contacto
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Reino Unido
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,8
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and informative responses
Quick and informative responses. Very helpful and human service.
23 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Donna
Thank you so much for taking the time to leave us a review today.
All the teams here at Meadfleet really appreciate your feedback and it is really appreciated.
Take Care
The Meadfleet Team
Great service
Great service. Willing to help and support customer.
Demonstrated caring for their customers in my interactions with customer service
25 de março de 2026
Resposta da Meadfleet Ltd
Hi Richard
Thank you for your review and it is great to hear that you were really happy with the service that you were provided.
We will make sure your feedback is passed onto the Teams here at Meadfleet.
Take Care
The Meadfleet Team
Estate always looks great
Estate always looks great, Meadfleet charges, while they have risen over the years, it is broadly in line with other service costs. Billing process was simple, and helpful Mandy responded promptly to acknowledge receipt.
25 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Diana
Thank you for your review, it is great to hear that you are happy with the service that you receive from Meadfleet.
We will pass on your great feedback to Mandy who will really appreciate it that you took the time to leave a review today.
Take Care
The Meadfleet Team
Very good gardeners
Thank you to the gardeners who have made a good job trimming. Of our entrance to our 4 houses. Very polite and helpful . Very pleased .
23 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Rosie
Thank you so much for taking the time to leave a review for us today, your support and feedback is really appreciated.
Take Care
The Meadfleet Team
Very difficult to make payment on your…
Very difficult to make payment on your voice system can’t speak to a human being entered reference number many times and the machine kept not recognising it,
18 de março de 2026
Resposta da Meadfleet Ltd
Hi Zafar
Thank you for your review and we are sorry that you had problems making payment.
However, we understand that you contacted our Accounts Team on the 19th March, who gave you all the ways in which payment can be made and we are pleased see that this was successful for you and your payment was received on 19th March and was applied to your account.
Should you ever need to speak to one of the Teams here at Meadfleet, please do not hesitate to contact our Customer Care or Accounts Team, with your contact telephone number and they will be happy to call you back. They can be reached on customercare@meadfleet.co.uk and Creditcontrol@meadfleet.co.uk
Take Care
The Meadfleet Team
Mandy from Meadfleet was super helpful.
Dealt with Mandy from Meadfleet when my mum recently moved. Quick responses and very helpful. Thank you. Michelle on behalf of my mum, Sheila
16 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Michelle
Thank you for your review for Mandy.
It is great to hear that you were happy with the service that she provided for you and she will really appreciate it that you took the time to leave her a review.
Many thanks once again and take care
The Meadfleet Team
Great experience working with Meadfleet…
Great experience working with Meadfleet on a recent property transaction where they acted as the management company. Francina Boulter was the case handler who supported me throughout, and she was consistently responsive, attentive, and professional.
All information provided was clear and accurate, and I never had to follow up or ask twice for clarification. Her efficiency and attention to detail really helped keep the process running smoothly. I’d be very happy to work with her again and would recommend both Francina and Meadfleet.
16 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Nimeshan
Thank you so much for taking the time to leave a review of the service provided to you by Francina in our Legal Team.
It is great to hear your recommendation for both Francina and Meadfleet and we will ensure that your comments are passed to Francina and all the Teams here at Meadfleet.
Thank you for your continued support.
Take Care
The Meadfleet Team
Francina Boulter very helpful
Francina Boulter provided a quick, helpful and concise update and then full response to my correspondence and was able to deal with matters most efficiently.
16 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Steve
Thank you for your review of the service that was provided to you by Francina in our Legal Team.
It is great to hear that you were so pleased with everything and we will ensure that your comments are passed on to Francina, who will really appreciate your feedback.
Thank you for your support.
Take Care
The Meadfleet Team
Needed some invoice information
Needed some invoice information, spoke to Mandy and she could not have been more helpful, a true professional with a great attitude towards customers,
Thank you
16 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Richard
Thank you for taking the time to leave a review of the service that was provided to you by Mandy in our Accounts Team.
We will ensure that your feedback is passed to Mandy, who will really appreciate your comments and your support.
Take Care
The Meadfleet Team
Regional Manager Support
Excellent communication from the whole Meadfleet team. Customer Care promptly passed my message on to the Regional Manager Aaron who then acknowledged the situation, asked questions to ensure they were prepared for the site visit to ensure it was successful and then followed up to update me on the situation. Really impressed and grateful for such a positive experience. Thank you
16 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Amy
Thank you so much for leaving us such a great review!
We are so glad that you were happy with the service that was supplied to you by our Customer Care Team and your Regional Manager Aaron. We will ensure that your great comments are passed onto them.
Thank you so much for your continued support.
Take Care
The Meadfleet Team
Had an issue with lamp lighting on…
Had an issue with lamp lighting on Foxglove Meadows in Bettws Newport. Had conversations with Shaun Larder who I have to say was extremely helpful. He resolved the matter efficiently and I’m grateful to him for his swift reaction to my concerns. Well done Shaun and many thanks.
Paul Lewis
3 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi P Lewis
Thank you so much for taking the time to leave a review of the service that was provided to you by Shaun,
It is great to hear that you were happy with the service that was provided to you and we all really appreciate your support. We will ensure that your comments are passed through to Shaun, who will be thrilled!
Take Care
The Meadfleet Team
Brilliant Customer Service
I contacted Meadfleet regarding some invoices and a potential overpayment on my account. Mandy immediately took ownership of the issue, gathered all the relevant details, and provided a clear, detailed breakdown of the balance and payments made.
It turned out I was in credit, and Mandy promptly arranged for a refund cheque without any haggling or pushback.
It was genuinely refreshing to have such a straightforward, stress-free experience when dealing with a customer care team. Credit to Meadfleet for clearly valuing customer service — and a big thank you to Mandy for her excellent support!
2 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Patrick
Thank you so much for leaving such a lovely review for Mandy in our Accounts Team.
It is really great to hear that you were happy with the service the was provided to you. We will ensure that your comments are passed onto Mandy and all the Team here at Meadfleet.
We are always happy to assist, so please do not hesitate to get in touch should you require assistance at any time.
Take Care
The Meadfleet Team
Invoices explained by Mandy
I recently got confused with my invoices and couldn’t figure out why. Fortunately, after emailing, a very helpful customer service assistant answered my various emails. Mandy took the time to explain the invoices swiftly and helped me understand how much I’d overpaid & how it would be refunded.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Anita
Thank you for your review and it is really great to hear that you were happy with the service provided to you by Mandy.
Our Teams are always happy to assist our customers, so don't hesitate to contact us should you require any assistance or information.
We will make sure that your support and appreciation is passed on.
Take Care
The Meadfleet Team
Biodiversity presentation
Paul Cassidy and some of his colleagues came to present to the Royston Wildlife Group about biodiversity. Paul had already led a walk on nearby Therfield Heath and had impressed everybody with his knowledge and enthusiasm about wildlife. His presentation was equally as interesting and informative and thus well received. It was encouraging to see how a commercial company can be ethical and dedicated to bodiversity. I would highly recommend Paul and Meadfleet to present at any wildlife meeting.
27 de janeiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave such a great review for Paul, we are so glad that you all enjoyed the evening.
Paul is very passionate about what he does, and he puts that passion into everything, so he will really appreciate your comments and endorsement.
Once again, thank you for such a great review and take care.
The Meadfleet Team
E Mailed & received a prompt reply to…
E Mailed & received a prompt reply to my query. Also spoke to one of the staff who was taking photos of the grounds where our houses are situated. Very pleasant & kept me up to date re
Planting & shrubbery.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Elaine
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were pleased with the service that was provided for you and that you got to meet a member of our team also.
Take Care
The Meadfleet Team
Fantastic customer service
Speed of query to resolution has been fantastic. I received an initial email response from Mandy confirming she was investigation my query and would respond as soon as possible which was within 24 hours. Mandy’s response was extremely comprehensive and pre-empted my next questions and options for resolution.
Companies such as this can be notoriously difficult to communicate with but this experience has been second to none thanks to Mandy’s professionalism and efficiency.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for the service that you received from Mandy.
We really appreciate such detailed feedback that we can pass on not only to Mandy, but all of the Teams here at Meadfleet.
Once again, thank you so much for your review.
Take Care
The Meadfleet Team
Very smooth reimbursement on moving
Very smooth reimbursement on moving via the legal team - francina B. was very helpful. No fuss. Excellent service
24 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Jon
Thank you for your review.
We are so glad that you were happy with the service that you received from Francina and we will pass on your great feedback.
Take Care
The Meadfleet Team
I am in the process of purchasing a…
I am in the process of purchasing a property and I am being told there is roughly £700 worth of fees and deposits to pay for us to simply change the name from the sellers to ourselves, and Meadfleet will not even supply a management pack to the solicitors so why would we then be having to pay these fees if you cannot even provide this?
18 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Alfie
Thank you for your review, although we are disappointed and surprised by your comments, as we supplied all the information in relation to the below comments to your solicitors on the 16th February 2026.
However, we can confirm, following a meeting with our Legal Team, that the amount that has been requested from your solicitors is £445.00 that relates to the production of the new Deed of Covenant in your name as the new purchaser, all the legal communications with the solicitors, the file to be reviewed and signed off by our Authorised Signatory and Director, along with the Consent to Registration for the Land Registry. We also requested the payment of the £150.00 Security Deposit, which is held on your account and then fully refunded to you when you decide to sell the property onwards. This therefore makes a total of £595.00 requested. We would therefore suggest that you contact your solicitor to understand where the extra £105.00 charge they have requested from you has come from. This has not been requested by Meadfleet.
With regards to the Management Pack, all the information that is required is detailed on our website under the "Moving Home" tab, but should you solicitors request further information that is relevant to Meadfleet, our Legal Team are always on hand to supply this. However, as confirmed, all the information that is required for the completion of a sale or purchase and is relevant to Meadfleet, is located on our website.
I hope that this addresses any concerns that you may have.
Take Care
The Meadfleet Team
Excellent Service
We recently had to contact Meadfleet Legal Department to assist us with the transfer of our property after the demise of my sister.
I want to thank Katie Briars for the excellent service she & her team provided especially when our solicitors were very slow in completing the transfer process. Katie Briars was so prompt in her communication and got me up to speed about their side of communication , which was very prompt to the solicitors. I had to step in to speed up the process and with Katie's professional assistance this got completed within a matter weeks. Thank you very much Katie for assistance.
Khursheed
18 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Khursheed
Thank you so much for you lovely review, and we are so sorry to hear the sad news regarding your sister.
We are so glad that you were happy with the service that was provided to you by Katie in our Legal Team and she will be over the moon with your kind comments.
All our thoughts are with you at this time.
Take Care
The Meadfleet Team
Francina has been extremely helpful…
Francina has been extremely helpful throughout a difficult transaction.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for Francina today.
Your feedback is really appreciated and we will make sure that your comments have been passed onto her.
Take Care
The Meadfleet Team
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