Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Ver mais
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Leia as opiniões dos outros
My wife and I visited the Kettering branch this morning to make some changes to our savings accounts. We were seen straight away by Laura who quickly understood what we wanted to do. She was very frie... Ver mais
Visited the Kettering branch today and l was served by Elvira. Lovely and friendly, she dealt with my enquiry, very professionally and had great attention to detail. Very happy with my visit a... Ver mais
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Ver mais
Informações sobre a empresa
Sobre Market Harborough Building Society
Escrito pela empresa
Since 1870, we have been owned by our members and have continued to evolve, innovate and, importantly, continue to always put our members first. That’s why we’ve remained a trusted provider of mortgages and savings for over 150 years.
You can find out more on our website, clicking on the below links:
Savings
Mortgages
Thrive Agenda
Our branches
Contact us
Informações de contacto
The square, LE16 7PA, Market Harborough, Reino Unido
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
4,8
Excelente
863 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sorted my security issue within…
Sorted my security issue within minutes. I have never had a single issue with MHBS and would recommend.
3 de junho de 2026
Opinião espontânea
Polite and knowledgeable staff.
20 de maio de 2026
I spoke with Emma this morning from the…
I spoke with Emma this morning from the savings support team. Everything was clear and straightforward, thanks for the help!
3 de junho de 2026
Opinião espontânea
Full understanding and excellent…
Full understanding and excellent response to my needs.
29 de maio de 2026
Opinião espontânea
Helpfullness
I didn't have an appointment and couldn't come back another day a member of staff overheard my conversation and said if I could wait a couple of minutes she wood see me and she did and I was very grateful i have been a member for over 60 years thank her
5 de maio de 2026
Staff are exceptionally polite and…
Staff are exceptionally polite and efficient
They are so helpful it's a pleasure to go into the Branch and be treated with respect and efficiency
22 de maio de 2026
MHBS staff listen to their customers and follow up their concerns.
I was contacted by a member of staff to discuss difficulties experienced because of the hours when the branch is open.
22 de maio de 2026
Brilliant customer service
Brilliant customer service, just wow.
1 de junho de 2026
Opinião espontânea
Great service
No queue, Rachel was friendly and polite, understood my disability and explained things clearly, giving me the options available. All in all, a very pleasant experience and all my banking needs fulfilled.
1 de junho de 2026
Opinião espontânea
Very polite very friendly and smart…
Very polite very friendly and smart love the staff credit to you forgot their names but great (Troy)
1 de junho de 2026
Opinião espontânea
Very helpful ,patient& friendly service
29 de maio de 2026
Opinião espontânea
Great Local Service!
Friendly, local branches, knowledgeable and human.....what more can you ask from a Building Society/Bank!
29 de maio de 2026
Opinião espontânea
Great customer service!
I spoke to both Emma & Alicia who were friendly, professional, helpful & patient.
28 de maio de 2026
Opinião espontânea
Very helpful and informative responding…
Very helpful and informative responding to a phone call to help unravel “my “lost” account details. Extremely patient and clear in resolution. Many thanks to Emma.
28 de maio de 2026
Opinião espontânea
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