Michael Poole Estate & Lettings Agents Opiniões 

I have bought and sold many houses over the years and this has been the worst experience ever. Rude, ignorant and unprofessional, particularly Helen. Made the experience unnecessarily stressful. Kirby was the only person who was any help. On top of this the property was miss advertised. It said recent re wire. As it turns out is was 11 years ago. Avoid this company at all costs!

Excellent service from staff. Professional and helpful throughout sale and afterwards.
Particularly helpful were Kirby from Redcar branch and Helen from Eston branch.

If you want an Estate agent that cares about your house sale, then Michael Poole Billingham office is the company to use. From start to finish we were informed, updated of every progression and the staff are so very easy to work with. Every staff member is polite, friendly and more than happy to discuss any questions you may have. After a great experience of Matthew valuing our property, Debbie and Emily went above and beyond to ensure a smooth and helpful sale progression. Another great thing was the ease of contacting them to discuss anything. Even if a message was left, if they were busy, they responded quickly. I would wholeheartedly recommend their services to any prospective sellers, as we were extremely happy throughout.

Debbie was fantastic, from start to finish, excellent Communication, I would highly recommend, an asset to Michael Poole.

We made our house purchase through Michael Poole, Yarm and they did a good job. Stacey was proactive in providing updates and passing information quickly. On reflection we would rather have used them for our house sale too!

Sarah at Michael Poole has managed our property lettings and she does an outstanding job.

Communication is excellent and she's always on hand with sound advice.

Sarah has helped us to secure excellent tenants and we wouldn't want anyone else managing the lettings.

100% recommended.

⭐⭐⭐⭐⭐

Sophie was extremely pleasant, professional and proactive.

It was nice to talk to someone who was friendly and personal. Particularly as I am someone who finds this process very nerve wracking!
Thank you Sophie x

Excellent level of customer service and attention to detail by Michael Poole staff across the board, with special mention to Sophie Critchley who very efficiently dealt with an offer on my property, and also many thanks to Kirby, Isabel, and Emma in the Redcar Office, not forgetting Chris with his wonderful photos and detailed property description. My property had been languishing on the list of another Agent for 7 months but the staff at Michael Poole sold it in a matter of hours. Thank you !

Great service from Yarm Office from start to finish.

Really great experience with Debbie at Michael Poole’s
Debbie at Michael Poole’s was brilliant when I was buying my house on Bedford Terrace. Super friendly, easy to deal with and always kept me in the loop.
Everything felt straightforward and well handled, which made the whole process much less stressful. Would definitely recommend Debbie to anyone looking to buy a home.

Sarah is always helpful and professional, as are all staff that I have dealt with at Michael Poole.
Emails are always answered promptly and their coordinated approach when managing my lettings makes it run smoothly…

Yarm branch were fantastic definitely recommend

Great staff who got out property sold

We viewed and purchased a house through Michael Poole in Nunthorpe. Having viewed many houses and dealt with different Estate Agents Michael Poole were by far the best. Tracy was exceptional. It was a pleasure to work with someone who was very experienced, knowledgeable, pleasant, respectful and went above and beyond to make the process go through quickly and smoothly. I can’t praise Tracy highly enough. Would highly recommend using the team at Michael Poole Nunthorpe.

I was amazed to use Michael Pool and have my house sold in just a week! I love the photos that they took and appreciate their quick replies from the Estate agents. Alisha has been understanding with everything and was liaising with all the buyers, communicating quickly to me and making sure I was kept up to date at all times. Thank you!

What a supportive service from start to finish. Aidan is quite simply the best at what he does. Nothing was too much and even after the 100th unnecessary phone call I made, I was still met with patience, help and the reassurance needed. Thank you so much for everything you did!

I had a great experience in purchasing a property with Michael Poole. Ruby was extremely helpful with perfect communication skills. Thank you.

I have Been renting through MP for 9+ years but I had to leave due to
LL selling, I’ve had no trouble with MP up until I was leaving, I had no contact or help from anybody after the sect 21 to help me find anything new?, eventually after finding a new property to rent I had issues with them delaying my reference despite not missing a payment in 9 years!! I’m glad I cancelled my Standing order as I was billed for the month after my tenancy ended as they had failed to update Melanie in accounts that I had gone. I received no apology, just a standard response “system hadn’t been updated” -I left my flat in great condition and it’s 3 weeks before I get my deposit back , I can afford it but how are people supposed to pay a deposit whilst waiting repayment of another. Not good enough.i was thinking about 4 stars however decided on 3, when you can spend an lifetime in building a legacy up but it takes one stupid mistake in letting it fail! Shame

The valuer made me feel comfortable,no hard sales pitch, and out of the 3 agents I'd contacted, I put my trust in him and his colleagues to sell my late father's home. All the people I subsequently dealt with at Michael Poole in Stockton on Tees were friendly and professional, with excellent communication. They quickly got numerous viewings, lots of possible interest and an offer....unfortunately the chain collapsed so it was back to square one, but again the staff at Michael Poole came up trumps and through their excellent liaison, I soon had another offer, leading to completion. I am so pleased I 'went with my gut' and trusted them to sell the property.

Great customer service, staff were great