Millets - Newquay Opiniões 

772
TrustScore: 5 em 5

4,9

12-14 Bank Street, TR7 1JF Newquay, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirem... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Newquay

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 12-14 Bank Street, TR7 1JF, Newquay, Reino Unido

  • 01637 808971

4,9

Excelente

TrustScore: 5 em 5

772 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(772)

5729 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Went in to purchase a cooking stove

Went in to purchase a cooking stove. Matt was great and really helpful. We bought a super Trangia set.

24 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service

I went in looking for sandals and found some - but not in my size. Matt and Stacey were super helpful and didn’t just get me the right size but found me an even better pair without me having to ask. Great price too!

Thanks so much team

21 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent staff and choice

Excellent staff and choice. Unlike online, happy to show you the products and use their knowledge and understanding to get the right piece of kit for what I needed.

Really friendly and with a ‘Scouting Discount’, made it even better.

7 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Grace/Stacey engaged with my family…

Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirements.

Matt was incredibly helpful. He interacted with my children so well, had a diverse knowledge of the product range. Went out of his way to be as helpful as possible. He was very familiar with the town and was able to point me in the right direction of fulfilling our other shopping needs.

We had a very positive experience and both employees are a credit to themselves and your organisation.

The sunglasses lady left the store with a spring in her step. It is rare these days to be able to enter a store during high season in a holiday town and be treated as an individual rather than just another KPI contributor.

1 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

Mate from Plymouth was brilliant !!!

Mate from Plymouth was brilliant !!! Also Adrian and Stacey, great staff great products keep high street stores alive!!!

1 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service! Matt went above and beyond for us.
So glad Newquay has a branch

1 de agosto de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Super helpfull staff

Super helpfull staff . Nice compact store with everything I needed . Don't like shopping in the big out of town stores .

30 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I was after a wellington boot bag

I was after a wellington boot bag, could not see any on the shop floor so asked a member of staff - Matt - if they had any instock and showed him the website image, he took it upon himself to go upstairs to check if they had any, and they did, so I left with my bag 👍 top customer service, plenty of smiles, nothing was too much trouble, thank you Matt

30 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Nick and the…

Excellent service from Nick and the team. Great advice on footwear
Visiting Chester on vacation and needed better walking shoes.

21 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

What a brilliant shop

What a brilliant shop lots on offer really helpful and friendly staff

29 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Very helpful and friendly service from…

Very helpful and friendly service from the mam from Plymouth! Great value!

29 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt was a great help

Matt was a great help, finding some old stock for an inflatable replacement air tube! Took the time to listen and find the stock for us.

I got it wrong so I'll end up have to exchanging but that's all me!

28 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Neat shop and helpful assistant.

Everything was displayed clearly and nicely. Assistant Nick was very pleasant and accommodating - allowing me to try on two pairs of walking shoes to see which was best, giving helpful advice to help me decide.

27 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great range of gear in the Newquay…

Great range of gear in the Newquay Millets, and very helpful staff.

13 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt and Adrian were very knowledgable…

Matt and Adrian were very knowledgable and very patient with an awkward customer. Your appreciated!

13 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Wonderful service

Wonderful service, very impressed either way his patience.

13 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Classificada 4 em 5 estrelas

Newquay customer service

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived, which he did. Very helpful, great customer service.

10 de julho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hello,

Thanks for giving us your review.

We're always trying to better the service that we offer, it's nice to see that you gave us good marks.

Thanks again for the review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt made it great

Matt made it great. I bought a pair of walking boots (Peter Storm) after going for a flat short walk (4300 steps) the mouldings started to rub my toe. When I checked them the moulding was very poor on right foot. Took them back and Matt agreed and recommended I try Merrills. WOW just WOW how comfy are they. Like walking hard in Slippers. Thank you to Matts knowledge and patience ( I tried about 10 pairs which he had to keep going upstairs for) and finally chose the ones I have. He was an assett to Millets in Newquay. Cheers Matt

16 de junho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Thanks Matt Newquay

Was served by Matt, friendly, amusing and professional, he was an absolue sweetheart

27 de junho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

Good Customer Service

I needed spare tent poles, Matt and Stacey were polite and helpful.

25 de junho de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais