Millets - Newquay Opiniões 

772
TrustScore: 5 em 5

4,9

12-14 Bank Street, TR7 1JF Newquay, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Went in looking for new walking shoes. They didn't have my size but the gentleman showed me alternative options and offered advice He was very helpful and really chatty. He used to be in the army bu... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Newquay

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 12-14 Bank Street, TR7 1JF, Newquay, Reino Unido

  • 01637 808971

4,9

Excelente

TrustScore: 5 em 5

772 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(772)

5752 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

We've been in this store a few times now to get equipment for my children who are in the cadets.
The staff are always incredibly helpful, friendly and take and interest in their squadron and the events they are going to.
It's a pleasure to shop here and despite it not being our local store, we are happy to travel from Helston.

1 de abril de 2026
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Good service

Good service, knowledgeable staff.

28 de fevereiro de 2026
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt and Adrian were very helpful!

Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!

4 de dezembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

What a great experiance!

Holly was fantastic. Couldnt ask for anything better.
I am so fussy with my shoes and if they are comfortable. Backwads and forwards she was, all with a smile and such a happy vibe.
Will definatly buy from here again!

28 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service
Helpful staff

25 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt was great help

After having a look around, Matt came and helped me make my decision on what to get. He was great and helped me get all the gear I needed for a winter Canada

24 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Classificada 5 em 5 estrelas

excellent customer service

We received excellent customer service when buying walking shoes. The assistant was very patient and helpful to my husband when he heard that he had hip and mobility problems.

22 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Matt the unsung hero

A UPS package due to be delivered to me went missing. After several unsuccessful calls to their helpline I called Millets as a long shot as they are a UPS access point. I spoke to Matt who was so friendly and he offered to try and track it down. The next morning he managed to find my parcel and called me straight away to let me know. None of that was his responsibilty but he saved the day. He is now a celebrity among my colleagues who followed the saga of the missing parcel and Millets Matt the hero. Cheers Matt.

13 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Go bag restock Feeling Prepared!

A huge thank you to Adrian and Matthew at Millets Newquay for their fantastic customer service today. They helped us restock our go-bag with reliable waterproof clothing, a Leatherman multi-tool (complete with tin opener), a portable stove, and several other key items.
While we hope never to need it in an emergency, we now feel much more prepared — and thoroughly enjoyed the friendly atmosphere and helpful advice in-store.

12 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Staff helpful, quality products

Staff were helpful and knowledgeable and products were reasonably priced and well made.

12 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great customer service

Holly and her colleague were very friendly and very helpful, great customer service

1 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great customer service

The staff in the Newquay store are always very friendly, helpful and give great service. Very impressed

3 de novembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Classificada 5 em 5 estrelas

Peter Storm walking boots

We purchased a pair of walking boots. We were served by Holly whom was very attentive and knowledgeable and gave us advice on gaining the correct fit which was invaluable for comfort.
I can’t wait to try the boots out now.

24 de outubro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service and dog-friendly too!

Popped into Millets in Newquay on a flying visit as I needed some new walking boots. I used to shop at the Truro branch before it closed, so it was lovely to visit again. The store being dog-friendly was the first big bonus!

Holly was so welcoming and helpful — she really knew her stuff, brought me lots of great options, and never rushed me while I made up my mind. Thanks to her, I found the perfect pair of boots. Absolutely 5-star service from start to finish. Thank you, Holly! 🥾🐾

29 de outubro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Classificada 5 em 5 estrelas

We visited the Millets in Newquay to…

We visited the Millets in Newquay to buy some walking boots. Holly was very helpful & informative. I have worn the boots every day since purchasing them & they are great boots.

4 de outubro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Holly was really helpful in advising me…

Holly was really helpful in advising me what coat would be the most suitable for me and my needs, really friendly assistant! Thankyou holly!

9 de setembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Always been a friendly and understanding staff.

Pop in regularly for various outdoorsy related stuff. This occasion went in for a new backpack. Very kind staff who don't mind the otherwise whacking great wheelchair driver coming in. Good deal this time too!

3 de setembro de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Amazing store

Very friendly and helpful employees
Cheap and affordable clothing.

28 de julho de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Merrell Waterproof shoes

Popped in for some Merrell shoes - as needed some proper waterproof shoes and ably assisted by Nick - even bought a Aussie hat and sorted out military discount - job done!

2 de julho de 2025
Opinião espontânea
logótipo da Millets - Newquay

Resposta da Millets - Newquay

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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