Craig at Mitchell’s, Lowestoft, is fantastic! Always so knowledgeable, helpful and friendly. I’ve had new & used cars from him for the last 10 years and Craig has got to know me and my family really... Ver mais
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Leia as opiniões dos outros
Having been a customer of Mitchells Renault for 15+ years it’s refreshing to still be impressed with the service i receive. With a new Manager at Great Yarmouth i was worried that the spe... Ver mais
A empresa respondeu
A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Ver mais
A empresa respondeu
Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Renault & Dacia main dealer for Lowestoft & Great Yarmouth
Informações de contacto
50-58 Long Road, NR339DQ, Lowestoft, Reino Unido
- 01502500950
- sales@mitchellsrenault.co.uk
- www.mitchellsrenault.co.uk
Great service from as usual
Great service from Mark as usual. We've always found Mitchell's very good to deal with and weren't disappointed in this occasion. Generally very pleased with the new car and although we've had a few teething problems, they been quickly and efficiently resolved by the dealership.
12 de novembro de 2024
Resposta da Mitchells Renault
Gareth Temple, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft!
Great Mitchells service experience
Great Mitchells service experience, they kept me informed & I always trust them to do a thorough job. The car was lovely and clean when I picked it up
12 de novembro de 2024
Resposta da Mitchells Renault
Hello Ian Rumsby, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
Friendly and helpful staff
Easy to make appointment. Very friendly and helpful staff. Advised of costs before service.
7 de novembro de 2024
Resposta da Mitchells Renault
Ken Walker, we really appreciate your positive review!
Resposta da Mitchells Renault
P Hazell, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
New Dacia Spring Electric
From the date of order to arrival of vehicle Andy Duffield kept us informed of progress in a friendly and professional manner. Handover of vehicle was excellent with time spent running through all aspects of setting up the vehicles media nav system followed by much in depth information of everything we needed to know about home charging our new Electric Vehicle. We recommend Mitchells to anyone looking to purchase a Dacia or Renault. Great Customer Service & Friendly knowledgeable staff who are prepared to go the extra mile to ensure Customer Satisfaction
13 de novembro de 2024
Opinião espontânea
Resposta da Mitchells Renault
Brad, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service as always
29 de outubro de 2024
Resposta da Mitchells Renault
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
Gorleston Renault are truly…Brilliant
Gorleston Renault are truly exceptional, as I have found out from buying new cars from them for over the past 20+ years. In particular, Alan Pegg, Service Manager, ……..so professional & continually so helpful.
31 de outubro de 2024
Resposta da Mitchells Renault
Joy Hooper, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I took my car in for its first service.
I took my car in for its first service.
I was looked after very well , very happy with the service,
the lady on reception was lovely.
24 de outubro de 2024
Resposta da Mitchells Renault
Mrs Woodrow, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Lovely helpful staff especially Trude
24 de outubro de 2024
Resposta da Mitchells Renault
Customer, thank you for sharing your positive experience! Customer, thanks for taking the time to leave a review.
Excellent service.
Friendly person in reception. Able to deal with my queries. Professional service.
21 de outubro de 2024
Resposta da Mitchells Renault
Hello Customer, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff could not be any better…
The staff could not be any better helpful and plesant
23 de outubro de 2024
Resposta da Mitchells Renault
Hello Kenneth Peak, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Highly recommend visiting the Lowestoft…
Highly recommend visiting the Lowestoft branch. Great customer service and support.
23 de outubro de 2024
Resposta da Mitchells Renault
Mr Avery, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Thanks again for taking the time to leave us this information about your recent visit.
Craig was a star from start to finish…
Craig was a star from start to finish on sorting our new car. Craig explained everything thoroughly and nothing was too much trouble. The expected collection was the end of October but I’m already in my new car, super speedy service. On collection Craig talked over how to use the vehicle and even sorting out logging into apps. He really has gone above and beyond and is a real credit to Mitchells! Keep up the amazing work.
24 de setembro de 2024
Resposta da Mitchells Renault
A Rackham, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Resposta da Mitchells Renault
Mr R Burden, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently bought a new Renault Clio…
I recently bought a new Renault Clio hybrid from Mitchells Renault & Dacia Lowestoft. This was the first time I had dealt with Mitchells, the first Renault I have owned and also my first hybrid car, and it was the most positive car buying experience I’ve had in many years of car ownership. The service I received from Jonathan Kent was first class; Jonathan has excellent product knowledge and was able to answer any queries and questions I had to my complete satisfaction. He also arranged a 1.5 - 2 hour test drive for me to ensure I was completely happy with my intended purchase before buying.
On collection day, the car was the most well prepared, well presented new car I have ever bought, so a special thanks also goes to the team at Mitchells involved in its preparation.
I have also had recent experience of the after sales team at Mitchells as my car needed a software update to fix an issue with the indicators (I have posted a separate Trustpilot review on this). I am pleased to say I also received excellent service from the after sales team.
Based on my recent experience(s), Mitchells clearly understand the meaning of good customer care and delivering an excellent customer experience. I would highly recommend this dealership to anyone considering buying a Renault or Dacia.
7 de setembro de 2024
Opinião espontânea
Resposta da Mitchells Renault
S.r., thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOT Test
Very helpful and friendly staff, especially at reception.
Car washed and cleaned when collected.
21 de outubro de 2024
Resposta da Mitchells Renault
Hello S . Thompson, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
The experience was first class…
The experience was first class everything was as expected
15 de outubro de 2024
Resposta da Mitchells Renault
Hi Mr Paul Gardiner, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft. We're happy we could meet your expectations!
Friendly service
Making an appointment was easy. Trudy and Darren on reception remembered me and were friendly and helpful.
My car was collected on time, the service and MOT went smoothly and my car was returned on time having been well cleaned.
9 de outubro de 2024
Resposta da Mitchells Renault
Warren, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent what more can I say
I am always well looked after in the Lowestoft dealership, they are extremely friendly and very welcoming. Always extremely knowledgeable and look after my car excellently
14 de outubro de 2024
Resposta da Mitchells Renault
Hi Christina Inkersole, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Resposta da Mitchells Renault
Alan Skinner, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
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