Ordered 2 different coloured personalised footballs as a gift, they cancelled one upon delivery due to stock issue, so just sent one. I contacted then via chat/email as any colour would have suffice... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First-time customer and really impressed! I recently purchased several training bibs and a football, and I'm very happy with everything. Great quality products at very reasonable prices. Can't co... Ver mais
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Thinner made than before, develop eggs and slow punctures within 2-3 months and need replaced quickly. Only used twice a week for one hour games indoors and expected a lot more usage from them, very c... Ver mais
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I think the measure of a company is how they deal with an issue later down the line. In Mitre's case, can't fault them. One of our footballs we purchased a few months ago was deflating overnight... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Mitre Sports International
Escrito pela empresa
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Informações de contacto
8 Manchester Square, W1U 3PH, London, Reino Unido
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4,4
Excelente
985 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Still the best mini ball manufacturer…
Still the best mini ball manufacturer around. Looks the Dogs …… Thanks
4 de setembro de 2026
Resposta da Mitre Sports International
Hi Justin,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the football. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Easy to order and quick delivery
Good website, easy to order and quick delivery. The order was well packaged and the product was good.
28 de agosto de 2026
Resposta da Mitre Sports International
Hi Mr Hussain,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Mitre sports where excellent in…
Mitre sports where excellent in responding to a complaint about one of their products and I am just waiting for the replacement product 10/10 on customer service
19 de agosto de 2026
Resposta da Mitre Sports International
Hi David,
Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Resposta da Mitre Sports International
Hi Paul G
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Kind Regards,
The Mitre Team!
Resposta da Mitre Sports International
Hi Michael,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team
Balls are good but had to do some…
Balls are good but had to do some chasing & mitre seem a bit difficult to get hold of
2 de setembro de 2026
Resposta da Mitre Sports International
Hi James,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Bought both indoor and outdoor…
Bought both indoor and outdoor footballs for our senior football group. Good quality products, Easy ordering process. An overall positive experience.
2 de setembro de 2026
Resposta da Mitre Sports International
Hi Keith,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Great product and quick delivery.
Quick and simple to order. delivery was fast and i was kept aware of the progress.
2 de setembro de 2026
Resposta da Mitre Sports International
Hi RVH,
Thank you for your review! We are thrilled to hear that you are satisfied with the entire customer service that was provided. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
late delivery
2 de setembro de 2026
Resposta da Mitre Sports International
Hi Manoj P,
Thank you for your review. We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that your order was not delivered as expected but one of our customer advisors will be in touch to provide some assistance.
Kind Regards,
The Mitre Team
Very fast and excellent service
Very fast and excellent service
Product quality is so great
28 de agosto de 2026
Resposta da Mitre Sports International
Hi Ifran,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Only part of the order arrived
Only part of the order arrived, with the other part cancelled, and I'm still trying to chase the money for the cancelled order.
18 de agosto de 2026
Resposta da Mitre Sports International
Hi Dan,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however we can see one of our customer advisors has been in touch to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Resposta da Mitre Sports International
Hi Ben,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Good quality all around service and product!…
Good quality balls at a good price and delivered on time.
19 de agosto de 2026
Resposta da Mitre Sports International
Hi Alan,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Poor service and communication
I ordered 3 personalised balls, had to chase after 3 weeks to be told they had sold out of balls and would only be sending two, less than ideal days before Christmas when I thought placing the order a month before was a fair timeframe. If I hadn’t chased, none of my purchase would have been dispatched and instead of 1 present missing I would have been 3. Very poor and disappointing service. Giving 2 stars instead of 1 because the part of the order I did receive was great, just what I had hoped for. But terrible service.
19 de dezembro de 2025
Resposta da Mitre Sports International
Hi Linzi,
Thank you for your review. We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, and the initial service received when contacting us.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Resposta da Mitre Sports International
Hi Jesus,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Considering I bought 2 balls from 2…
Considering I bought 2 balls from 2 different competitors, and both came and were mis-shaped and poor quality, I ordered from yourselves and the ball came and was in good condition and prefect for use
5 de agosto de 2026
Resposta da Mitre Sports International
Hi Matthew,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Great quality size 3 balls
Great quality size 3 balls, shipped and delivered quickly.
3 de agosto de 2026
Resposta da Mitre Sports International
Hi Craig,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Good foot ball
Good foot ball - resistant cover , good for asphalt playground and metal fenced enclosures and goals to play foot ball in.
11 de agosto de 2026
Resposta da Mitre Sports International
Hi Robert,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Easy to scroll and order online
Easy to scroll and order online, very quick delivery, emailed to update me regularly
12 de agosto de 2026
Resposta da Mitre Sports International
Hi Tracey,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team
Resposta da Mitre Sports International
Hi,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
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