Ordered 2 different coloured personalised footballs as a gift, they cancelled one upon delivery due to stock issue, so just sent one. I contacted then via chat/email as any colour would have suffice... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First-time customer and really impressed! I recently purchased several training bibs and a football, and I'm very happy with everything. Great quality products at very reasonable prices. Can't co... Ver mais
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Thinner made than before, develop eggs and slow punctures within 2-3 months and need replaced quickly. Only used twice a week for one hour games indoors and expected a lot more usage from them, very c... Ver mais
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I think the measure of a company is how they deal with an issue later down the line. In Mitre's case, can't fault them. One of our footballs we purchased a few months ago was deflating overnight... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Mitre Sports International
Escrito pela empresa
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Informações de contacto
8 Manchester Square, W1U 3PH, London, Reino Unido
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4,4
Excelente
985 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good footballs and delivered quickly.
18 de maio de 2026
Resposta da Mitre Sports International
Hi Peter,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
This thing is shit
The ball feels more like a basketball than a football. It's got so much grip to it you can't even dribble with it, and it bounces too much
18 de maio de 2026
Resposta da Mitre Sports International
Hi Paul,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Resposta da Mitre Sports International
Hi P.S.M,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Resposta da Mitre Sports International
Hi Tim,
Thank you for your review!
We are thrilled that your entire customer experience has been a positive one, from the easy-to-follow ordering process and the quick delivery. We strive to offer the absolute best service possible and are delighted that we have met your expectations on this occasion.
If you require any further assistance, please do let us know.
Kind Regards,
The Mitre Team
Resposta da Mitre Sports International
Hi Gavin Laurence,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you.
The Mitre Team!
Resposta da Mitre Sports International
Hi Iulian,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
The football is bought is amazing and…
The football is bought is amazing and the highestquality! And the service was impeccable
30 de abril de 2026
Resposta da Mitre Sports International
Hi Matt Pierce,
Thank you for your review!
It is wonderful to hear that the service you received was exceptional. We always strive to provide the ultimate customer experience along with high quality footballs, so it is fantastic to hear that we have hit the back of the net on this occasion.
If you require any further assistance, please do not hesitate to contact us directly.
Kind Regards
The Mitre Team
Quality balls,buy one twice a year for…
Quality balls,buy one twice a year for my lad.i don't buy any other brand.mitre have far best durability,my lad kicks the ball alot!
16 de abril de 2026
Resposta da Mitre Sports International
Hi Jo,
Thank you for your review!
We are delighted to hear that the quality and the durability of our Mitre balls have been to your satisfaction. We so appreciate your loyalty and your kind words.
If you require any assistance, please do not hesitate to reach out to us directly.
Kind Regards
The Mitre Team
Mitre always provide quality
Mitre always provide quality, if its not in there products there service with a query has bern excellent.
14 de abril de 2026
Resposta da Mitre Sports International
Hi Jake,
Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Mitre National League Ball
Love the ball, and fast delivery too. Will order again.
13 de abril de 2026
Resposta da Mitre Sports International
Hi Thom,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Fair price and quick delivery but paid…
Fair price and quick delivery but paid for personalised name which has peeled off after 1 day
13 de abril de 2026
Resposta da Mitre Sports International
Hi Julie,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Resposta da Mitre Sports International
Hi Gary,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Perfect delivery and great football.
9 de abril de 2026
Resposta da Mitre Sports International
Hi Dandy,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Rectified a problem straight away
Rectified a problem straight away, good communication and fast delivery. Thanks
8 de abril de 2026
Resposta da Mitre Sports International
Hi Makayla,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Personalised footballs delivered on…
Personalised footballs delivered on Wednesday, names have already come off 😔
7 de abril de 2026
Resposta da Mitre Sports International
Hi Suzanne,
Thank you for your review!
We are sorry to hear that you have experienced some issues with your order, but one of our customer advisors has reached out to you this morning to offer some resolution.
If you have any further questions, please do let us know.
Kind Regards
The Mitre Team
I still haven't received my package
I still haven't received my package. The delivery company made DPD did not email to make me aware of a delivery date or time. They claim they tried twice, but I do not believe this as my wife was in all day on one of the days. They only left a card to say they had been once. The card had a QR code only on it. No phone, numbers, website or anything useful. The QR code took me to a page to potentially change the delivery date, but nothing on rearranging. When I attempted to change the delivery day it said "oops something went wrong". The next time I tried again there was a message to say they will be sending the package back to the sender. Why? I have no idea! I've no contact, no email or anything from them. I would suggest you use a better delivery company. I have also already contacted Mitre to raise this issue and I have received no response.
7 de abril de 2026
Resposta da Mitre Sports International
Hi Keiron Steele,
Thank you for your review!
We are sorry to hear that your order has not been delivered. One of our customers advisors have reached out this morning to help provide some resolution.
If you have any further questions, please do not hesitate to contact us.
Kind Regards
The Mitre Team
Great ball for det price
Great ball for the price. Actually premium feeling. Fast shipping.
26 de março de 2026
Resposta da Mitre Sports International
Hi Olav,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Resposta da Mitre Sports International
Hi Gary,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Lovely ball for a great price
Lovely ball for a great price. Unfortunately the personalised name (which are just stickers) was hanging off on arrival and Charlie is now Harlie!
2 de abril de 2026
Resposta da Mitre Sports International
Hi, Cheryl,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Fast delivery
Ordered on Monday delivered on Wednesday
And the products were personalised
Happy with order
Happy with discounted price
1 de abril de 2026
Resposta da Mitre Sports International
Hi Joanne,
Thank you for your review!
We are thrilled that your entire customer experience has been a positive one, from the fast delivery all the way down to the affordable prices. Our personalized balls make such a fun gift for your loved ones and we are thrilled that you agree.
If you require any further assistance, please do let us know.
Kind Regards
The Mitre Team
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