MKI MIYUKI ZOKU Opiniões 

284
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This has nothing to do with the quality of the clothes (wouldn't know as I haven't received them yet), but I was sent a refund for a hoodie while the item was still in stock and didn't even get a gene... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

order made on sunday evening, i'v received it friday, good point, i had a notification by email to organise my schedule. YES that's important. Quality of clothing : as expected. heavy cotton, shape... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Flagship store delivers everything you couldn want. The best selection of staple pieces and current offerings. The staff are incredibly well established and put you at ease and talk you through any... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Initially ordrered hoody size XL,which was deliver super quick,but was way too big,so returned for a replacement in size Large. Delivery just as swift,but the Large was a much better size. Arrived wel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina

Escrito pela empresa

‘INDEPENDENTLY OWNED – GLOBALLY RENOWNED’ MKI MIYUKI ZOKU is a contemporary menswear brand, founded in 2010 in the UK by Creative Director Vik Tailor. The ethos behind the brand is to offer high quality garments at a modest price point, making each collection accessible to the community in both affordability and wear ability. MKI’s versatile collections aim to cover a complete wardrobe, with pieces designed to transition season after season. [M-K-I MEE-YOU-KEY ZO-KU] MKI takes their name from a youth tribe formed during the summer of ’64 in Ginza, Japan. Names after their storefront loitering on Miyuki Street, the Miyuki-Zoku were the first Japanese to adopt Ivy League style. The group (Zoku) created mass hysteria amongst the conservative population, with their forward thinking attitude and revolutionary style of dress; the streetwear of its time. The MKI Team continue to ta inspiration from the ideology the Miyuki-Zoku was founded upon, channelling the groups attitude toward fashion, styling and culture; in turn cultivating a new age community. MKI's flagship store can be found in Leeds, UK in the historic Corn Exchange building. As well as on their online store, and high profile fashion retailers throughout the world. Find the brand on instagram at @mkistore.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

284 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(284)

72 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Service is abysmal

Not a review on any clothing but the shambles that is they direct service.
Bought loads of stuff before from END & Flannels and items have been great

Firstly they sent wrong item, fine, but then told me I’d have to pay to send it back so that they can resend the correct item … ?????
Next, after about a month of fannying about, they sent Tracking details, supposedly sent 48 hr tracked with Royal Mail.
No updates in 2.5 weeks, then when I raised with support they said they’ve deemed the item Lost because no further tracking info was available.
Told me I’d get refund within 10 days and guess what nothing to be seen.

1 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Lewis,

Thank you for your recent order and for taking the time to leave us a review.

We are sorry to hear your experience has not met our high standards of customer service, and we have flagged the delays and loss of parcels with our courier partners for further investigation.

I can see your order has now been refunded, and I'd like to issue my sincere apologies for the delays which have occured.

You can always speak to a member of the team further regarding this at our email address info@mkistore.com.

Many thanks and have a lovely day ahead,
MKI Team

Classificada 5 em 5 estrelas

Nice

Great products/ fast delivery

10 de janeiro de 2026
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for your review, and for your recent purchase with us.

We hope you love your new MKI products!

Have a great week,
MKI Team

Classificada 5 em 5 estrelas

Easy ordering, great product

Easy ordering, fast shipping - and most of all, a fantastic product.

9 de janeiro de 2026
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thanks for your support in MKI - we always appreciate our customers feedback!

We're happy to hear you had a great experience with us.

Have a great day ahead,
MKI Team

Classificada 1 em 5 estrelas

Don’t order of these guys

Don’t order of these guys , order next d at delivery and paid , 2 days later order not arrived . Apparently Royal Mail came to deliver but was home all day , told Royal Mail and they said you can pick it up from depot , went to depot and said you can’t pick it up today . Ridiculous

7 de janeiro de 2026
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Ibrahim,

Thank you for your review and for shopping with us at MKI.

We are sorry to hear about the experience you have had with Royal Mail, I can see that we dispatched your parcel the day after your order was placed and Royal Mail attempted delivery the next day.

Royal Mail will offer customers the opportunity to either collect or arrange a redelivery of a parcel, to find the most convenient option for customers.

I can see this is successfully delivered, and we hope you love your MKI item.

Have a great rest of your week,
MKI Team

Classificada 5 em 5 estrelas

Nice quality garments

7 de janeiro de 2026
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Paul,

Thank you for your recent purchase and for leaving us a review!

We're happy to hear you love your new MKI products.

Thank you for your support
MKI Team

Classificada 5 em 5 estrelas

Love love LOVE the bubble puffer

Love love LOVE the bubble puffer

29 de dezembro de 2025
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Flora,

Thank you for taking your time to leave us a review!

We are so glad that you are happy with your new piece.

Many thanks and have a lovely day ahead,
MKI TEAM

Classificada 5 em 5 estrelas

Excellent product

27 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Craig,

Thank you for your recent purchase and for sharing your feedback with us.

We hope you have a wonderful rest of your year,
MKI Team

Classificada 5 em 5 estrelas

Incredible customer service and clothes…

Incredible customer service and clothes are amazing

25 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Chloe,

Thank you for taking the time to leave us a review.

We're happy to hear you received great service by our team, and love your MKI products.

We wish you a wonderful day ahead,
MKI Team

Classificada 5 em 5 estrelas

Great coat and super fast delivery

Great coat and super fast delivery! Exactly as expected can’t wait to get more colours.

24 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Kate,

Thank you for your review and for shopping with us at MKI.

We're so glad you love your new product!

Thank you for your continued support,
MKI Team

Classificada 3 em 5 estrelas

The delivery cost to Japan is very…

The delivery cost to Japan is very expensive compare to END. other service is good.

20 de dezembro de 2025
Opinião espontânea
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Resposta da MKI MIYUKI ZOKU

Hi Koji,

Thank you for your recent MKI order, and for leaving us a review.

We have taken on board your feedback regarding our international shipping costs, and we hope to improve these in the future.

We hope you love your new MKI products and appreciate your support.
MKI Team

Classificada 5 em 5 estrelas

Excellent Quality

Quick deliveries, accurate descriptions and really good quality sweatshirting with interesting shapes! Definitely pleased with the purchase.

10 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for your recent MKI purchase, and for taking the time to leave us a review!

We're happy to hear you are pleased with your MKI products, and thank you for your support.

Wishing you a wonderful day ahead,
MKI Team

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, quick receipt of item ordered which was a perfect fit. Great quality, well made bubble jacket which is a joy to wear.

9 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Simon,

Thank you for shopping with MKI and sharing your feedback.

We're so glad you love your MKI Translucent Bubble, and are pleased with our customer service.

We hope you have a fantastic rest of your week,
MKI Team

Classificada 1 em 5 estrelas

My order delivery was 4th december. It did not arrive. Tracking says its in northern ireland??

It hasnt arrived and royal mail cant tell me when it will arrive

6 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Dawn,

Thank you for shopping with us and for leaving us your review.

In order to help resolve your shipment enquiry we will require further details. Please email our customer service team at info@mkistore.com with your order number and delivery address, and a dedicated member of the team can look into this further.

We look forward to hearing from you.

Many thanks,
MKI Team

Classificada 5 em 5 estrelas

Easy to navigate the site and place my…

Easy to navigate the site and place my order looking forward to receiving it

3 de dezembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Debra,

Thank you for your review and recent MKI order.

We're happy to hear you had a great experience shopping with us online, and we hope you love your new MKI purchase.

Have a lovely day ahead,
MKI Team

Classificada 4 em 5 estrelas

It was good BUT having to wait until…

It was good BUT having to wait until the END of November to buy the bubble winter coats is abit crazy…..the drop was way too late to the point I know lots of other people found alternatives.

25 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Ellz,

Thank you for your recent purchase and for taking the time to share your thoughts.

Customer feedback is very important to us, and we appreciate all your support! We hope you love your new MKI Translucent Bubble Jacket.

We wish you a great week ahead,
MKI Team

Classificada 2 em 5 estrelas

The site offered a 10% discount if the…

The site offered a 10% discount if the app was downloaded and order placed. Downloaded the app and it did not give the promo code so was unable to progress. This resulted in purchasing off the website rather than the app and was going to purchase matching tee shirt but did not progress. Customer digital experience is not where it should be and needs to be improved in the above area

23 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Sara,

Thank you for taking your time to leave us a review.
Once the app has been downloaded, you will receive a pop up notification within the app, to enable push notifications and promotions. Following this, the discount code will come through as a notification banner within 15 minutes.

If there are any issues with this, we would advise to clear your cache and cookies. You can also always contact us via email at; info@mkistore.com you require some assistance.

Many thanks and have a lovely day ahead.
MKI TEAM

Classificada 5 em 5 estrelas

Easy to navigate

Easy to navigate

19 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Margaret.

Thank you for taking your time to leave us a review.

We are so glad that you are pleased with your experience!

Many thanks and have a great day ahead.
MKI TEAM

Classificada 1 em 5 estrelas

It has been 3 weeks since I ordered…

It has been 3 weeks since I ordered that leather jacket. Still no jacket, no email, not even a response. I am not mad at all. I am disappointed in myself. Please just refund me. That’s all

21 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Adebayo,

Thank you for taking the time to leave us a review, we are sorry to see you were not happy with the service you received.

I can see you have contacted our customer service team today via email, and a member of the team has responded and provided a resolution for you.

If you would like to speak to a member of the team further regarding your case, please respond via email so we can continue to provide assistance.

We thank you for your time, and wish you a wonderful weekend ahead,
MKI Team

Classificada 1 em 5 estrelas

Very poor

Very poor! I am going away and paid for next day delivery yesterday yet this was not met when I ordered at 9:50am. The website outlines a 2pm cut off. Really lacklustre service

Update from reply: The CS email does not respond so can you take to someone. Just a generic response

21 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for your recent order, and for taking the time to leave us a review.

We would like to extend our sincere apologies for any disappointment caused regarding the service of our delivery partners.

We can see a member of our team has since responded to your emails and come to a resolution in regards to your enquiry, please be advised our inbox has an automated response which advises customers our opening hours and provides confirmation on their enquiry.

If you would like to speak to a member of the team further regarding your order, please feel free to reach out via email at info@mkistore.com.

We hope you have a wonderful day ahead,
MKI Team

Classificada 4 em 5 estrelas

Almost 5 *

Recently bought the Uniform Zip Hoodie and the Wide Leg Joggers in black. Very warm and comfortable, also very good quality.

My only issue is the zip, it feels very stiff and clunky when zipping and unzipping.
Please improve this in future, I really like your brand and don't want to see it held back by somewhat minor but also very annoying issues.

19 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Hass,

Thank you for your recent MKI purchase, and for taking the time to share your feedback with us!

We're glad to hear you love the quality of your MKI Uniform Zip Hoody and Wide Leg Joggers.

We have passed your valuable feedback onto our team, the team work hard to source the best quality hardware and we are aware these can be stiff on first wear.

If you would like to speak to a member of the team further regarding this please do not hesitate to get in touch via email at info@mkistore.com.

We hope you have a wonderful weekend ahead,
MKI Team

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