MKI MIYUKI ZOKU Opiniões 

284
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This has nothing to do with the quality of the clothes (wouldn't know as I haven't received them yet), but I was sent a refund for a hoodie while the item was still in stock and didn't even get a gene... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

order made on sunday evening, i'v received it friday, good point, i had a notification by email to organise my schedule. YES that's important. Quality of clothing : as expected. heavy cotton, shape... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Flagship store delivers everything you couldn want. The best selection of staple pieces and current offerings. The staff are incredibly well established and put you at ease and talk you through any... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Initially ordrered hoody size XL,which was deliver super quick,but was way too big,so returned for a replacement in size Large. Delivery just as swift,but the Large was a much better size. Arrived wel... Ver mais

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Informações sobre a empresa

  1. Loja de moda masculina

Escrito pela empresa

‘INDEPENDENTLY OWNED – GLOBALLY RENOWNED’ MKI MIYUKI ZOKU is a contemporary menswear brand, founded in 2010 in the UK by Creative Director Vik Tailor. The ethos behind the brand is to offer high quality garments at a modest price point, making each collection accessible to the community in both affordability and wear ability. MKI’s versatile collections aim to cover a complete wardrobe, with pieces designed to transition season after season. [M-K-I MEE-YOU-KEY ZO-KU] MKI takes their name from a youth tribe formed during the summer of ’64 in Ginza, Japan. Names after their storefront loitering on Miyuki Street, the Miyuki-Zoku were the first Japanese to adopt Ivy League style. The group (Zoku) created mass hysteria amongst the conservative population, with their forward thinking attitude and revolutionary style of dress; the streetwear of its time. The MKI Team continue to ta inspiration from the ideology the Miyuki-Zoku was founded upon, channelling the groups attitude toward fashion, styling and culture; in turn cultivating a new age community. MKI's flagship store can be found in Leeds, UK in the historic Corn Exchange building. As well as on their online store, and high profile fashion retailers throughout the world. Find the brand on instagram at @mkistore.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

284 opiniões

5 estrelas
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1 estrela

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4,1

Todas as opiniões

(284)

72 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Always love quality of the material

Always love quality of the material. It's thick and soft. You have become my partner favourite brand.

14 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Reini,

Thank you for your recent order, and for taking the time to leave us a review!

We're so pleased you had a great experience shopping with us, and that you love your MKI products.

We thank you for all your support in the brand, and hope you have a fantastic day ahead.
MKI Team

Classificada 5 em 5 estrelas

Good

good quality and nice fit

27 de outubro de 2025
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Serghei,

We hope you are well and thank you for leaving us a review.

We are so glad that you are pleased with your purchase!

Thank you once again, and have a great day ahead
MKI Team

Classificada 5 em 5 estrelas

Easy to navigate web page

Easy to navigate web page. Easy to find what needed and to pay for

31 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Julie,

We hope you are well and thank you for taking your time to leave us a review.

We are so pleased that you had a pleasant experience using our website! Our APP is also just as easy to navigate, please feel free to download using your typical app installer. You will be able to access a first time discount code by enabling push notifications.

Thank you for your continued support, and have a great day ahead.
MKI TEAM

Classificada 5 em 5 estrelas

Tremendous quality

I purchased the double-breasted overcoat from MKI MIYUKI ZOKI from their online store. I could not be happier with every aspect of the quality and service.

1 de novembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Thomas,

Thank you so much for your recent MKI purchase, and for taking your time to leave us a review!

We are very pleased you love your MKI products, and are glad you received outstanding service.

Thank you for your support, and have a lovely day ahead.
MKI Team

Classificada 1 em 5 estrelas

Used to love this brand

Used to love this brand, but they have messed up their neck and waist measurements really badly, I'm a thin usually M-L and with L sweats they are literally cutting into my waist

The neck hole on the T-shirts I bought isn't even wide enough to get my head through despite the body fitting perfectlyz

Has their factory messed up the sizes or is this bad product design intentional?

4 items to return, poor show

17 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for taking your time to leave us a review.

All of our garment product descriptions describe the style of the fit in detail, we also have our tailored size guides to refer to. New styles have been introduced as of SS/25, which may not match the description of past styles that you have purchased. This being, our introduction of Slub T shirts which include a close fitting neckline.

Should you need any further assistance, please do not hesitate to contact: info@mkistore.com.

Many thanks,
MKI TEAM

Classificada 1 em 5 estrelas

Hi MKI Team,

Hi MKI Team,
I recently placed an order from your online store and was charged import duties, even though your terms and conditions state that customers shouldn’t have to pay additional import or customs fees.

Could you please check my case and let me know why I was charged, or if I can get a refund for the duties?
I can share my order number and proof of payment if needed.

15 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for taking your time to leave us a review.

We can see that this issue was actioned by our team shortly after you had emailed us.

This issue was due to a system error that was also fixed shortly after it had been flagged by yourself.

If you have any further questions, please do not hesitate to ask.

Many thanks and have a great day,
MKI TEAM

Classificada 5 em 5 estrelas

Good quality

Good quality, perfect fit and delivered exactly when they said it would be.

13 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Liam,

Thank you for your recent MKI order and for taking the time to share your review.

We are so pleased that you are happy with your overall experience!

We thank you for your support, and hope you have a lovely day ahead.

MKI Team

Classificada 5 em 5 estrelas

Great product, excellent service

Great product, excellent price & easy checkout (with discount).

13 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Gareth,

Thank you for your recent MKI order, and for leaving your feedback.

We're happy to hear you love your new MKI products and had a great experience on our website.

We wish you a great week ahead,
MKI Team

Classificada 3 em 5 estrelas

Not worth the money.

Really disappointed in how this item came to me. The packaging was terrible, it was ripped in numerous places (could be the fault of Royal Mail but different material could have been used). The item was severely creased & will need to be steamed. I expect some creasing from transit but this looks like it has just come out of a washing machine! The item is nice but not worth £90.

8 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Romana,

Thank you for your recent MKI purchase, and for taking the time to share your feedback with us. We value all our customer feedback as it helps us to improve our products and service.

All of our items are sent in 100% recyclable, sustainably source mailing bags which are both robust and water resistant to protect your items in transit. We shall flag the issue you have raised with our delivery partners to ensure this issue does not happen again.

Due to how our items are shipped, it is a common occurrence that a soft item such as a shirt or unlined jacket can become creased in transit. This does not affect the quality of the item and a steam or iron will quickly remove any creases.

If you would like to speak to a member of the team further regarding your order, you can email us at info@mkistore.com.

We thank you again for shopping with us, and wish you a wonderful day ahead.
MKI Team

Classificada 5 em 5 estrelas

Great service

Great service. Quick delivery and item exactly as I expected.

2 de outubro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Manraj,

Thank you for your recent MKI order and for taking the time to share your review with us.

We're so glad you love your new items and experienced fantastic delivery.

We hope you have a great day ahead,
MKI Team

Classificada 5 em 5 estrelas

One of the nicest jackets I've ever…

One of the nicest jackets I've ever bought, cut and design looks great, exactly as it was described, water and wind proof. Fast delivery too. Really happy and I look sick in it!

25 de setembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hey there,

Thank you so much for shopping with us, and for taking the time to share your feedback with us!

We're pleased to hear you love your MKI products and thank you for your support.

Have a lovely day ahead,
MKI Team

Classificada 5 em 5 estrelas

Great quality clothing and always…

Great quality clothing and always stylish

7 de setembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Craig,

Thank you for your review, and for shopping with us at MKI.

We greatly appreciate your support in the brand and wish you a fantastic rest of your week.

Many thanks
MKI Team

Classificada 5 em 5 estrelas

Great experience with MKI

Great experience with MKI. Chloe was extremely friendly and dealt with my query quickly.

Great customer service!

5 de setembro de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Jim,

Thank you for your recent MKI order and for sharing your feedback with us.

We're pleased to hear you received great service from a member of our team, and thank you for your support in the brand.

We hope you have a lovely day ahead,
MKI Team

Classificada 5 em 5 estrelas

Everything great

Everything great.
I'm from Basque Country, Spain, and discovered your brand last week in London.
Most clothes match great with my style.
I bought some, and for sure will buy more in the future.
By now, you are not selling directly in Spain, right?

21 de agosto de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Xabier,

Thank you for taking the time to leave us a review!

We would like to thank you for your support in the brand, and are happy to hear you love your new MKI pieces.

We do ship to Spain from our online store, mkistore.com, if you would like any further information regarding shipping to Spain please don't hesitate to get in contact with our team via email at info@mkistore.com.

Thank you once again, and have a great day ahead
MKI Team

Classificada 1 em 5 estrelas

Very disappointed with the Leeds shop

Very disappointed with the Leeds shop . My sons regularly buy from here and recently my son bought 2 pairs of shorts . He’s a university student so it was a lot for him to spend . We specifically asked if there would be a sale soon and they said they didn’t think so ( and it was the manager who said that ) . 3 DAYS later a sale was announced and both shorts were in it with a 25 pound reduction on both . My sons regularly buy went to see if he could return them and replace with sale item and even offered to spend the difference in store . He had lost the receipt but could show on his bank account app the transaction . They said no because no receipt and also a one week return policy …this is such terrible customer service . Very frustrating. You’ve lost 2 very loyal customers

24 de agosto de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Zoe,

Thank you for taking the time to leave us a review.

I'm sorry to hear your recent experience does not reflect the high standards of service our store team strive to provide all of our customers.

Our online and store teams are not able to advise on upcoming sale activity as per our internal regulations, this has been flagged with the team for review in future after listening to your feedback above.

It has been our longstanding policy to require a receipt in order to process any return or exchange, this is a requirement due to our payment and processing systems as the receipt contains information needed to complete any amendments to orders.

I can understand your frustration, and would like to assure you that if the receipt is located our team are happy to honour the exchange.

I hope this helps, but should you wish to speak to a member of the team further please feel free to contact us via email at info@mkistore.com.

Many thanks and have a lovely day,
MKI Team

Classificada 1 em 5 estrelas

V2 Shell Hooded Jacket

This jacket lost its waterproofing after a single gentle hand wash. I followed the provided (and vague) cleaning instructions, yet water now soaks through easily and leaks like a sieve. Customer service offered little help, deflecting responsibility onto me instead of addressing a clear product failure. After only about five dry wears, one light rain wear, and one wash, it no longer performs anywhere near its advertised claims. Would strongly not recommend this product, or any product from them, after this experience.

12 de agosto de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Jack,
Thank you for taking your time to leave us a review, although we are sorry to hear you were not satisfied on this occasion.

I can see our team offered assistance to you via email, as with any DWR water and windproof jacket the garment has an applied coating on the fabric which can deteriorate over wear, but can be re-applied to maintain the garments 100% waterproof quality.

With the washing of the Shell Jackets we suggest to use a detergent specifically designed for technical fabrics, our dedicated team is always on hand to offer our customers advice or assistance with care instructions for any of our garments.

Many thanks and have a great day ahead.
MKI Team

Classificada 5 em 5 estrelas

Perfect!

Very helpful staff. Beautiful quality clothing.Up to date fashion.Competitive prices.Products in sizes I needed.Good experience all round.

2 de agosto de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Sharon,

Thank you for taking your time to write us a review.

We greatly appreciate your continued support in the brand, and hope to continue providing you with excellent products and service.

Many thanks and have a lovely day.
MKI Team

Classificada 5 em 5 estrelas

Customer service 10/10

Customer service 10/10. Nevermind the quality of the t shirts being top of the market, they exceed expectations when it comes to them helping you resolve an issue. My query was sorted out within 5 minutes & would definitely recommend this company based on my experience & the product.

24 de julho de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Marco,

Thank you for taking your time to leave us a review! We are so pleased that you are happy with our service and products. We are grateful for your continued support.

Have a lovely day ahead,
MKI Team

Classificada 5 em 5 estrelas

I only discovered this brand last year…

I only discovered this brand last year and I absolutely love the style. Service in-store and online has been fantastic. The quality and value of the clothing is great.

23 de julho de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Gareth,

Thank you so much for your recent MKI purchase, and for leaving us a review!

We are very pleased you love your MKI products, and are glad you received outstanding service.

Thank you for your support, and have a great day ahead.
MKI Team

Classificada 1 em 5 estrelas

What’s wrong with your t-shirt

What’s wrong with your t-shirt ? The crew neck is so tight it almost chocked me out. Is this designed for dogs ?
The design and the quality is good though.

1/10 for the tshirt

21 de julho de 2025
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for taking your time to leave us a review.

We are sorry to hear that your item wasn't as you would have expected. Please note that our size guides are in place on our product pages, for customers to refer to. We are always happy to find a solution for our customers if there are any issues, you can contact us via: info@mkistore.com.

If you need any further assistance, please do not hesitate to get intouch.

Many thanks and have a great day ahead.
MKI Team

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