MKI MIYUKI ZOKU Opiniões 

284
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This has nothing to do with the quality of the clothes (wouldn't know as I haven't received them yet), but I was sent a refund for a hoodie while the item was still in stock and didn't even get a gene... Ver mais

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Classificada 5 em 5 estrelas

order made on sunday evening, i'v received it friday, good point, i had a notification by email to organise my schedule. YES that's important. Quality of clothing : as expected. heavy cotton, shape... Ver mais

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Classificada 5 em 5 estrelas

Flagship store delivers everything you couldn want. The best selection of staple pieces and current offerings. The staff are incredibly well established and put you at ease and talk you through any... Ver mais

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Classificada 5 em 5 estrelas

Initially ordrered hoody size XL,which was deliver super quick,but was way too big,so returned for a replacement in size Large. Delivery just as swift,but the Large was a much better size. Arrived wel... Ver mais

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Informações sobre a empresa

  1. Loja de moda masculina

Escrito pela empresa

‘INDEPENDENTLY OWNED – GLOBALLY RENOWNED’ MKI MIYUKI ZOKU is a contemporary menswear brand, founded in 2010 in the UK by Creative Director Vik Tailor. The ethos behind the brand is to offer high quality garments at a modest price point, making each collection accessible to the community in both affordability and wear ability. MKI’s versatile collections aim to cover a complete wardrobe, with pieces designed to transition season after season. [M-K-I MEE-YOU-KEY ZO-KU] MKI takes their name from a youth tribe formed during the summer of ’64 in Ginza, Japan. Names after their storefront loitering on Miyuki Street, the Miyuki-Zoku were the first Japanese to adopt Ivy League style. The group (Zoku) created mass hysteria amongst the conservative population, with their forward thinking attitude and revolutionary style of dress; the streetwear of its time. The MKI Team continue to ta inspiration from the ideology the Miyuki-Zoku was founded upon, channelling the groups attitude toward fashion, styling and culture; in turn cultivating a new age community. MKI's flagship store can be found in Leeds, UK in the historic Corn Exchange building. As well as on their online store, and high profile fashion retailers throughout the world. Find the brand on instagram at @mkistore.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

284 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(284)

72 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Top quality modern clothing

This is good quality clothing with a modern style at an affordable price. Great simple styling with a range of up to date of clothing. Ordered online and goods arrived in 48 hours.

29 de outubro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Nicky,

Thank you for your recent order, and for leaving us a review!

We're so glad you are impressed with the service you received, and hope you love you MKI products.

Thank you for your support, and have a great day ahead,
MKI Team

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, great quality.

24 de outubro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Anthony,

Thank you for your recent order and for taking the time to leave us a review!

We appreciate your feedback, and we're glad to hear your received great delivery service.

We thank you for your support, and hope you love your MKI products!

MKI Team

Classificada 5 em 5 estrelas

Very good

Very good. And spacious. Feels bulky and it is. Very satisfied.

15 de outubro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hey Rob,

Thanks for your review!

We're so glad you love your new MKI products, we really value our customers feedback as it helps us to keep creating the best products.

We thank you for your support and hope you have a great day,
MKI Team

Classificada 5 em 5 estrelas

Ordered a too big set in Switzerland

Ordered a too big set in Switzerland, sent it back in UK and got new set in right size one day after! Client Service was fast, kind, reactif..just amazing. Product is perfect ! Big thanks

12 de outubro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you for your review, and your recent MKI order.

We're so glad you are pleased with the service you received from our dedicated team, and that you love your MKI products!

Thank you once again, and we hope you have a fantastic day,

MKI Team

Classificada 5 em 5 estrelas

Great hoody,really warm,but definitely on the larger size.

Initially ordrered hoody size XL,which was deliver super quick,but was way too big,so returned for a replacement in size Large. Delivery just as swift,but the Large was a much better size. Arrived welll packaged with everything recyclable. Really heavy warm fabric,well cut and great colour. Would definitely recommend this,but beware of very boxy fit/size !

24 de setembro de 2024
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Paul,

Thank you for your order, and for taking the time to leave a review.

We are happy to hear you were satisfied with our service and packaging, both with your initial delivery and your exchange, and we're glad you love your new MKI products.

Our 2024 heavyweight jersey products are designed with a new, boxier,oversized fit, and we're happy you found your perfect size.

Have a wonderful day,
MKI Team

Classificada 5 em 5 estrelas

Very good heavyweight hoody…

Very good heavyweight hoody ,comfortable and design fantastic

25 de setembro de 2024
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Simon,

Thank you for your recent order and for sharing with us your review!

We're very happy to hear you like your new MKI products! I will make sure to pass this along as feedback to our design team.

Thank you for your support, and have a great day,
- MKI Team

Classificada 1 em 5 estrelas

Ordered an item and wanted a size…

Ordered an item and wanted a size smaller but have to pay to get it sent back as no return label . Not a great start for a first time customer .

19 de setembro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Imy,

Thank you for taking the time to leave us a review, although we are sorry to hear you are dissatisfied with your service.

As outlined in our returns centre, this returns fee only applies to orders being sent back for a refund and all exchanges are done so free of charge. If you would like to reach out to a member of the team at info@mkistore.com we would be happy to help.

We hope you have a wonderful day ahead.
MKI Team

Classificada 5 em 5 estrelas

Great quality and value for good style

Great quality and value for good style. Service was spot on too.

13 de setembro de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Ryan,

Thank you for your MKI order and for taking the time to leave us a review!

We're so glad you love your new items, and hope you have a great week ahead - MKI Team

Classificada 5 em 5 estrelas

High quality!

High quality clothing, stylish and super fast delivery!

31 de agosto de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Tom,

Thank you for your recent order and for sharing with us your review!

We're so glad you like your new MKI products and were happy with your delivery.

Thank you for your support, and have a great day,
- MKI Team

Classificada 5 em 5 estrelas

First time ordering from the company…

First time ordering from the company directly, and the second time ordering the brand, having discovered it earlier this year. The quality as always was amazing and the price point is good.
The only two small gripes I have is the use of Evri as a courier, whenever I see they will be delivering I always take it as 50/50 if I will ever receive it.
Lastly it would be great if some of your items come in XXL for us tall chaps. I can only order XXL from one independent site, and this size is never available as an option on the company site.
Other than that it's all good.

29 de agosto de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Richard,

Thank you for your order, and for leaving us a review!

We thank you for your support in the brand and are so glad you love our products, high quality and accessible prices are incredibly important to us so we love to hear this from our customers.

A few of our stockists carry our items in XXL, but I shall pass on your feedback to our design team who will review our sizing offerings going forward.

We hope you have a wonderful day ahead,
MKI Team

Classificada 5 em 5 estrelas

Have bought garments from MKI for 7 yrs

I have been buying garments from MKI for 7 years, and have found that I enjoy the highest quality at the most competitive prices.

I bought 2x long sleeve t-shirts online and 3 short sleeve t-shirts from MKI in Harvey Nichols the day before the online order. I am perfectly happy as always.

16 de agosto de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Aaron,

Thank you so much for taking the time to leave us a review, we appreciate your continued support and are very happy to hear you have been a fan of the brand for many years.

We always aim to provide the highest quality items at an accessible price, so to hear this from our customers is great.

We hope you have a great week ahead,
MKI Team

Classificada 5 em 5 estrelas

Amazing first experience

Amazing first experience

My order was exactly as described, and the jewellery was in a cool package which is also very well made. Order was shipped almost immediately for next day, and was received on time. I will definitely be ordering again.

26 de julho de 2024
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Callum,

Thank you for your recent order, and for taking the time to leave us a review.

We're so glad you are happy with your first order from us, and we thank you for your support in the brand.

Have a great day,
MKI Team

Classificada 5 em 5 estrelas

Top!

Great product, quick delivery and fair price.

17 de julho de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi there,

Thank you so much for taking the time to share your feedback with us!

Our core value is to create high quality product that is always fair and accessible in price, so we love to hear back from our customers that we are achieving this.

We hope you have a lovely day,
MKI Team

Classificada 5 em 5 estrelas

Leaf print tee…WOW !

Black leaf print tee is IMMENSE !!
Size, shape, fit were perfect.
Heavyweight great quality material & print really pops on this piece.

100% be back for more !!

10 de julho de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Simon,

Thank you for your recent MKI order, and for taking the time to share your thoughts with us.

We're so glad you love your new MKI Leaf Print T-shirt; this design is the second collection released on our new custom designed bases. The team has worked hard to perfect the fit of our high quality heavyweight bases, so this feedback is great to hear.

We hope you have a lovely day,
MKI Team

Classificada 5 em 5 estrelas

High end quality products

Clean and easy website reflective of the brand. Stock is always accurate and pricing always competitive.
The quality of goods is better than many top labels, and the fit and sizing is spot on.

30 de junho de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Andy,

Thank you so much for taking the time to share your feedback with us!

One of our core values is to create high quality product that is always fair and accessible in price, so we love to hear back from our customers that we are achieving this.

We hope you have a great day ahead,
MKI Team

Classificada 1 em 5 estrelas

Won’t respond for refund

Really liked the clothes I ordered shame they was to big for. Tried emailed the company to return my items twice and havnt heard anything so won’t be ordering from you guys again £200 down the pan 🤌🏼

28 de maio de 2024
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Simon,

Thank you for your recent MKI order, and for sharing your feedback with us.

We are sorry to hear you need to make a return; our returns process is detailed on our FAQs as well as via the QR code on the invoice included in your parcel.

To make our returns process as smooth as possible we use a returns portal where our customers can input their order details and receive a returns postage label, along with all the instructions on how to complete your return for an exchange or refund.

This is accessed by the 'returns' button on our website and means customers can access this at a time that suits them, rather than requiring approval from a member of the team.

I would like to extend our apologies that your email was not responded to in a timely manner, our dedicated team work to respond to all customer enquiries and please be assured an internal investigation into what happened with your case with be handled with the upmost care.

A member of the team will reach out to you directly if you require any further assistance, and we thank you for bringing this to our attention.

Many thanks, and we hope you have a lovely day
- MKI Team

Classificada 5 em 5 estrelas

Unreal quality and such quick service…

Unreal quality and such quick service will definitely be back!

5 de junho de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Elliot,

Thank you for your recent MKI order and for sharing your feedback with us!

We're pleased you love your MKI products and had great service from our team.

Quality is at the heart of everything we do and we look forward to welcoming you back soon.

Many thanks, and have a lovely day
- MKI Team

Classificada 5 em 5 estrelas

Don't use EVRI, pay more for DPD

EDIT: After contacting the team they have been amazing and issued the item next day by DPD. Turned it around! Thank you.

I've been asked to give feedback and I haven't even received my item. Even waited another 3 days to leave this review to give the opportunity. A reason companies shouldn't use EVRI if they want to be held in any decent regard. Poor. I ordered the item 6 days ago. EVRI haven't even collected it apparently

22 de maio de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Sean,

Thank you for taking the time to leave us your updated feedback. We are glad our team could assist you with your order and provide you with excellent service.

Our dedicated team work hard to provide the best experience for our customers.

We hope you have a lovely day,
MKI Team

PREVIOUS REPLY:

Hi Sean,

Thank you for taking the time to leave us a review, we are sorry you are not satisfied with your experience.

We currently offer both Evri standard delivery and DPD tracked and Saturday delivery at checkout, so our customers can select which courier they prefer.

We are sorry to hear your shipment has been delayed, and would like to extend our sincere apologies.

At present the team is unable to look into this for you without further details, so we kindly request you contact us via email at info@mkistore.com with your order number, and a dedicated member of the team can supply you with further information on your package and open an investigation if necessary.

We hope this helps, and if you require any further assistance please do not hesitate to get back in touch.

Many thanks, and we wish you a lovely week ahead.
MKI Team

Classificada 5 em 5 estrelas

Product is great quality as always

Product is great quality as always, made a slight mistake with my order, emailed customer services and they rectified it pretty instantaneously.

21 de maio de 2024
Opinião espontânea
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Scott,

Thank you for your recent order, and for taking the time to share your feedback with us!

We're so glad you had a great experience with our team, we always strive to help our customers promptly with any enquiries or adjustments to their order.

We hope you love your new items, and have a lovely day,
MKI Team

Classificada 5 em 5 estrelas

Excellent service both online and in…

Excellent service both online and in store - all personnel super responsive ...This is a super run outfit both online & in store

25 de abril de 2024
logótipo da MKI MIYUKI ZOKU

Resposta da MKI MIYUKI ZOKU

Hi Alex,

Thank you for shopping with us, and for sharing your review!

We have passed your kind comments onto our teams, and hope you love your new MKI products.

Have a great weekend,
MKI Team

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