"Extremely poor customer service and mis-selling. I visited the Tunbridge Wells branch to get a screen protector. The staff suggested a privacy screen protector and explicitly assured me it would w... Ver mais
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Leia as opiniões dos outros
The repairer at the Ashley Centre Epsom went way beyond any other trader to fix my phone I was on holiday he spent 2 hours and was determined to get it working as I needed it for satnav. At all time... Ver mais
Knowledgeable and friendly staff member at Festival Place Basingstoke. He replaced a cracked screen on my i-Phone 11 Pro Max within 20mins AND fitted a screen protector, all for £90. Apple store quote... Ver mais
Found amazing service at Mobile Bitz Howard centre. With no time they repair our phone front of us and do informs us about the loops. Highly recommended. Nearby and convenient. Better than insurance c... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a mobile/tablet accessory, repair and unlocking retailer operating entirely in premier shopping centres. Our products and services are a mix of essential requirements and fashion. Mobilebitz provide’s innovative and fashion forward cases and accessories that have become essential to almost anyone who owns a mobile phone or tablet. Mobilebitz offer express mobile phones and tablets repairs while you wait. We buy and sell a wide range of mobile phones. At present we have 75 outlets in Shopping Malls across the UK, Europe and the UAE. We also offer a quick and easy online booking for store appointments. We have over 10 Million happy customers.
Informações de contacto
Unit 8,The Bridge Business Centre, Bridge Road, UB2 4AY, Southall, Reino Unido
- 0044 208 8139930
- Admin@mobilebitz.co.uk
- www.mobilebitzltd.com
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Excellent service and quick repair .
Excellent service and quick repair .. good and reliable company .. do try their kiosk in lakeside 👍🏼👍🏼
Professional
Professional, helpful, prompt efficient service, at a reasonable price. Would recommend them to everyone with a mobile problem.
I went here in tunbridgewells to get my…
I went here in tunbridgewells to get my phone fixed as the screen was smashed, I paid £50 , I came back and he started saying that the battery wasn’t working, but my battery was completely fine before, and then I had my phone and it was working perfectly , it died on my way back home and I chucked it on charge and it showed me the battery symbol to say it was charging and I went back 5 mins later and it was completely broke not turning on or anything, Went back the same day and they said I needed to pay another £60 to get it fixed. DO NOT GO HERE !
Went to Mobile Blitz in Tunbridge Wells…
Went to Mobile Blitz in Tunbridge Wells and Qasim was really helpful and fixed my screen and put a protector on why i waited.
Wow! Genuinely amazing
I have never dealt with a company that is so professional in all my life. All I can say is that they have bent over backwards to make sure my iPad was repaired properly without question. I cannot explain the work that went into ensuring this could happen with all the lock down procedures in place. This is a fantastic company (I will name Mo from Poole) who made me again trust, there are genuine people who care about their work. Well done and thank you.
Went to Crawley County Mall to get my…
Went to Crawley County Mall to get my iPhone XR screen repair lovely customer service, very friendly and helpful guys with smile on their face, my phone fixed within 15 minutes. They fix it in front of me. Plus I bought a phone of them which is working perfectly fine and I’m very happy highly recommend.
DO NOT BUY FROM THEM! Might be a scam.
DO NOT BUY FROM THEM!
This company may be a scam.
I requested a iPhone battery replacement service from them. Two days later was the appointment which I attended. There was no one there. No one picking up the phones. I have sent three emails and made 8 phone calls and no response.
I have requested my bank to reverse the charge and I was advised to report the company as possibly fraudulent.
I don’t know if it is just this branch or whether the whole company is a fake but don’t pay for the service online. Request to pay in person only, if you decide to use them.
Went to get my iPhone lcd fixed
Went to get my iPhone lcd fixed , guy in county mall was very helpful and friendly. He fixed
My mobile in 20 mins as I was rushing.
Recommended
NEVER GO HERE
NEVER GO HERE. I had a band new iPhone and smashed it the second day I had it. Decided to get the screen fixed somewhere cheaper than apple because I didn't have much money at the time. They completely ruined my key pad, its so sensitive and can hardly even type messages. I went back a second time and they were extremely rude and told me I should of gone to apple. Now I need to buy a new phone AGAIN and I'm absolutely livid. Extremely rude staff and service - I went to Stratford Shopping Centre in London. Honestly not worth saving a little bit of money. Go to apple otherwise risk having to buy a whole new phone.
I bought 2 tempered glass uv glue more…
I bought 2 tempered glass uv glue more expensive in Uxbridge, and i fixed this, one is perfect but the other one with the same procedure is dameged, becouse I don't know why more air formed underneath the glass and the screen is damaged, I ask for refund but your employer told me that's my problem. And he tried to sell me another screen, for me is incorrect, can I have my money back? I have the receipt. In ebay and other website is possible have refound and in this shop no, its ridiculous.
Wimbledon kiosk bad
Wimbledon kiosk. I had spoken to the adviser at great lengths to make sure my phone screen would be protected and at no time did he say about shock proof cover. So now my screen has shattered.
At going back to the kiosk to report it Ahmed was not helpful not wanting to give managers name or number said he did not have it, went to website to get a number when answered. Hello, hello, so I explained he just said 07. I asked 07 what, can I speak to a supervisor please. Hello hello again, then someone English speaking just matter of factly gave me the kiosk managers number. Called and left a message, So I went on Facebook and sent them a message, and and hour later manager calls to say he can give me a case, I said no screen peotecter, but on finding these reviews, the screen protectors are no better, going to see if the shopping centre knows they have a trader sell goods Not Fit For Purpose Goods, so my review.NO CUSTOMER SERVICE, NO MANERS NO BUISNESS SENSE JUST TERIBLE EXPERIENCE. I AM GOING TO AS THEM FOR THE £220 TO FIX IT.
Worst service..
Worst service... Guys at Harrow branch don't know how to talk.
Fantastic service from the guys in The…
Fantastic service from the guys in The Oracle Reading, definitely recommend them.
Avoid the kiosk at Stratford Westfield
Avoid the kiosk at Stratford Westfield. I purchased a Samsung protector for £15 within four days it cracked. I went back with receipt and was told I need to spend another £15, poor customer service dont waste your money. I went to ismash got replacement free of charge.
Hammersmith Broadway - AVOID!!!!
Went here to get my screen changed. Was told it would be £80 and take about 15 minutes. I waited and waited and waited and after about 40 mins the guy said he couldn’t fix it and I would need to bring it back tomorrow after more screens were delivered so they could try again. He said I had to pay the £80 there and then and gave me my phone back with the screen protruding at the bottom and told to come back next day. Went back next day, 2 different guys and I had to explain the whole thing to them. Waited another 30mins only to be told he’d “made a small mistake” and that he needed to try another new screen (3rd one!). Again I waited and he proceeded to make THE SAME MISTAKE that I had to point out to him because he didn’t notice!! Was told to “come back later that day” and guaranteed it would be fixed. Pretty upset by this point, I negotiated that I would get half my money back, which he agreed to. When I returned, he said he’d phoned his manager and was told I couldn’t have half my money reimbursed and gave me a sob story that it would be taken out of HIS wages. They also said they’d gone through so many screens trying to fix my phone so it would cost them a lot - as if that’s my fault! Instead they gave me a free charger which is now already broken! And an extra month warranty - but obviously I will never trust them with my phone again so that’s pointless! £80 and 3 hours of missed work over 2 days and now the screen also does not work that well. It’s lost it’s sensitivity and a some key strikes don’t even register!! Absolute disaster from start to finish - avoid!!
I purchased an iPhone screen protector…
I purchased an iPhone screen protector for £15 at their kiosk at Churchill square Brighton. It cracked within a week , I returned with my bill, I was told it was normal that it cracked as it's quite fragile, they wanted to sell me a new one. (no thanks)
On the internet I've not found anything as expensive.
Steer clear of these people, they belong in a Souk.
I just had my phone screen changed at…
I just had my phone screen changed at Mobile Bitz in the Friary shopping centre. As always Ali was efficient, quick and good value. Best place in Guildford to get your phone fixed. Louisa
I took my daughters iPhone 7 in which…
I took my daughters iPhone 7 in which had been run over by a car. (Yes you read right!!!) I met Mr Khan the Director who ran me through everything and all the options, was amazing, not once made me feel that i would be paying through the nose and would guide me through if they felt it was going to be more expensive. Was also very calm and confident of his tech staff.
I received a text message the same evening to say my repair had been successful and ready for collection.
Picked up the phone, was perfect. Even was advised that the home button is broken, but luckily still works.
I have been raving to all that will listen about the experience
I have used MobileBitz in Basingstoke…
I have used MobileBitz in Basingstoke Festival Place shopping centre On each occasion I found them extremely helpful and efficient and a lot cheaper than the prices charged by apple.
best place and good prices
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