Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais
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Leia as opiniões dos outros
I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Ver mais
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Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Ver mais
A empresa respondeu
Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Ver mais
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Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Fornecedor de artigos hospitalares
- Fornecedor de equipamento médico
- Fornecedor de equipamento para deficientes
- Loja de artigos hospitalares
- Loja de cadeiras de rodas
Sobre Mobility Extra
Escrito pela empresa
View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Escrito pela empresa
- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund.
We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.
Informações de contacto
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Reino Unido
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
4,8
Excelente
635 opiniões
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my wheelchair
i HAVE NEVER HAD A COMPANY THAT WAS SO GENUINE THEY GAVE 100 PERCENT CUSTOMERS SERVICE CANT SAY ANY THING BETTER
13 de julho de 2026
Resposta da Mobility Extra
Wow, thank you so much — what an incredible thing to say! We genuinely care about every customer and it means the world to hear that came through. We'll pass this on to the whole team. Thank you for taking the time to share this!
Very friendly and helpful
Very friendly and helpful. They supplied the mobility scooter on time.
Unfortunately after testing the scooter I found it was not suitable for me and I requested a return. That as arranged straight away and it was collected as requested. Very professional. My dealings with Mobility Express were very good.
7 de julho de 2026
Resposta da Mobility Extra
Thank you for such a kind and honest review! We're really glad the scooter arrived on time and that our team was able to arrange the return and collection so smoothly. We completely understand that sometimes a product isn't quite the right fit, and we always want to make that process as straightforward as possible. We hope we can help you find the perfect solution in the future!
does the job
online ordering seemed overly complicated
otherwise everything was fine
and wheelchair does exactly what it was wanted for.
6 de julho de 2026
Resposta da Mobility Extra
Thank you for your review! We're really pleased the wheelchair is doing exactly what you needed. We also appreciate the honest feedback about the ordering process — we're always looking to improve and will take that on board. Don't hesitate to get in touch if you need anything!
Delivery was very quick
Delivery was very quick, and query I had was hastily resolved
8 de julho de 2026
Resposta da Mobility Extra
Thank you for the great review! We're really glad the delivery arrived quickly and that your query was resolved promptly. We hope everything is working well — don't hesitate to get in touch if there's anything else we can help with!
Very satisfied customer
I was very very pleased with the rapid responses I was getting, and how fast you sorted my problem out and the next day delivery added the cream on top
Just perfect all round
7 de julho de 2026
Resposta da Mobility Extra
Thank you so much for such a lovely review! We're really pleased we could respond quickly, sort your problem out efficiently, and get everything delivered the next day. That's exactly the kind of experience we always aim to deliver — it's brilliant to hear it all came together perfectly. Don't hesitate to get in touch if you ever need us again!
Bought one of their light weight power…
Bought one of their light weight power chairs mx-1 .3 years ago still great 🥰
Recently bought new battery and extended foot plate .
Superb company quick service 🥰
10 de julho de 2026
Opinião espontânea
Resposta da Mobility Extra
Thank you so much for this wonderful review — and for being a loyal customer for 3 years! It's brilliant to hear the MX-1 is still going strong, and we're really pleased we could get the new battery and extended footplate out to you quickly. Comments like this really do mean the world to us. We hope to continue looking after you for many years to come!
Excelent delivery and product exa tly…
Excelent delivery and product exa tly as described Very good feed ba k when asked a question fast and reliab.e
29 de junho de 2026
Resposta da Mobility Extra
Thank you so much for the kind review! We're really pleased to hear the product was exactly as described, delivery was smooth, and that we were able to answer your questions quickly. We hope you get great use out of it — don't hesitate to get in touch if you ever need anything!
They give good guidelines and short…
They give good guidelines and short videos to look at before you start your journey looking for wheelchairs.
22 de junho de 2026
Resposta da Mobility Extra
Thank you for the lovely feedback! We put a lot of effort into making sure our guides and videos help customers feel confident before making such an important decision, so it's really great to hear that made a difference. We hope you find the perfect chair and please don't hesitate to get in touch if you need any further guidance along the way!
Product was as good as I was hoping…
Product was as good as I was hoping for. Delivery was on-time,so far so 👍
17 de junho de 2026
Resposta da Mobility Extra
Thank you for the lovely review! We're really pleased the product has lived up to expectations and that delivery was on time. We hope it continues to serve you well!
Item as described delivered promptly in…
Item as described delivered promptly in the time scale provided and does the job.
18 de junho de 2026
Resposta da Mobility Extra
Thank you for the great review! We're really pleased the item matched the description and arrived within the timescale provided. Glad to hear it's doing the job!
Achat facile et délai de livraison respecté.
L'achat a été effectué très facilement sur internet.
Il était indispensable pour nous d'avoir la chaise roulante le jour suivant. La livraison a été effectuée à la date prévue à notre grande satisfaction.
17 de junho de 2026
Resposta da Mobility Extra
The review says: "Easy purchase and delivery on time. The purchase was made very easily online. It was essential for us to have the wheelchair the following day. Delivery was made on the expected date, to our great satisfaction."
Our reply: "Thank you so much for your review! We're delighted to hear the ordering process was easy and that delivery arrived the next day as needed. We hope the wheelchair is everything you hoped for!"
First class service altogether
Effortlessly ordered on great website. Delivered efficiently and is exactly what was expected.
17 de junho de 2026
Resposta da Mobility Extra
Thank you for the brilliant review! We're really pleased to hear the website made ordering easy and that everything arrived as expected. That's exactly the experience we aim to deliver. We hope you get great use out of it!
Resposta da Mobility Extra
Thank you for the lovely review! We're really pleased the service was helpful and that you received what you needed so quickly. Don't hesitate to get in touch if there's anything else we can help with!
Excellent service
Easy to order, very prompt delivery and wheelchair ready for immediate use
8 de junho de 2026
Resposta da Mobility Extra
Thank you for the great review! We're really pleased to hear ordering was easy and that the chair arrived promptly and ready to go straight away. We hope it serves you well — don't hesitate to get in touch if you ever need anything!
From the second the phone was answered…
From the second the phone was answered I knew I was dealing with professionals, my query was dealt with immediately on Friday and much needed charger arrived on the following Monday, very nice, pleasant & most helpful chap absolutely unbelievable, Ithank you very much,IAN
12 de junho de 2026
Resposta da Mobility Extra
Thank you so much for such a wonderful review, Ian! It's really lovely to hear that you felt looked after from the very first call. We'll be sure to pass your kind words on to the team, comments like this really do mean a lot to us. We're glad the charger arrived quickly and hope everything is back up and running smoothly. Don't hesitate to get in touch if you ever need anything!
Very easy to order and arrived the next…
Very easy to order and arrived the next day, l haven't used it yet as I have not been very well, plus the weather ☁️ was really bad as to the delivery he did bring it to my front door l would have been very grateful if he would have helped me in to the house he didn't, as for the rest can't fault the company would recommend 👍
10 de junho de 2026
Resposta da Mobility Extra
Thank you so much for the kind review and recommendation! We're really pleased the ordering process was easy and that your delivery arrived the next day.
We're sorry to hear you haven't been well — we hope you're feeling better soon and get the chance to enjoy it when the weather improves! We also take your feedback about the delivery on board — we understand that a little extra help can make a big difference, and we'll feed that back to our delivery partners.
Please don't hesitate to get in touch when you're ready to get started with the chair — we're always happy to help!
Perfect lightweight chair and swift delivery
There was lots of choice on the website and accurate descriptions, especially about chair weight was useful. I ordered my chair on Friday and received it the next Monday. The chair is perfect for my needs and light enough for me to lift into my car. Very satisfied customer
5 de junho de 2026
Resposta da Mobility Extra
Thank you so much for the wonderful review! We're really glad the website descriptions helped you find the right chair, and it's great to hear the MX-AIR arrived so quickly and is the perfect fit. Knowing it's light enough to lift into the car makes all the difference — we hope you get fantastic use out of it!
Just the job suits my needs thanks
8 de junho de 2026
Resposta da Mobility Extra
Thank you for the great review! We're really pleased the SF-3 is doing the job and meeting your needs. Enjoy the rides — don't hesitate to get in touch if you ever need anything!
Good chair reasonably priced
Good chair reasonably priced
would have preferred a lighter weight one as it’s quite heavy but they’re more money, very sensitive controls quite speedy even on lowest power,
Would recommend
10 de junho de 2026
Resposta da Mobility Extra
Thank you for the honest and helpful review! We're really pleased to hear you'd recommend the chair and that it's performing well. The sensitivity and speed settings can often be fine-tuned through the way you hold the controller, so if you'd like any help please don't hesitate to get in touch. And if you do ever want to explore our lighter-weight options in the future, we'd be happy to help find the right fit!
My Mum finds the wheelchair a lot more…
My Mum finds the wheelchair a lot more comfortable and my Dad finds it much more manoeuvrable and lighter to lift into his boot.
1 de junho de 2026
Resposta da Mobility Extra
Thank you so much for the lovely review! It's really nice to hear that your Mum is finding the C2 chair more comfortable and that your Dad is finding it easier to lift and manoeuvre — that combination makes such a difference for the whole family. We hope it continues to serve them both well!
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